Facing abusive customers? Our 10-min course equips you with de-escalation techniques and effective responses to protect your well-being. Enroll now! Read more.
I have 30 years experience in training and development with backgrounds such as EY consultant, contact centre expert and entrepreneur.
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Feeling overwhelmed by rude or aggressive customers?
Our 10-minute video on Abusive Customers equips you with the tools to handle these situations confidently. Learn to:
- identify different types of abusive behavior
- explore proven de-escalation techniques
- discover effective response strategies to calm the situation
- how to avoid getting provoked and discuss termination options as a last resort
Take control of difficult interactions and protect your well-being. Enroll now!
Our Promise to You
By the end of this course, you will have learned how to handle abusive customers in just 10 minutes!
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Get started today!
Course Curriculum
| Section 1 - How To Handle Abusive Customers | |||
| How To Handle Abusive Customers | 00:00:00 | ||
About This Course
Feeling overwhelmed by rude or aggressive customers?
Our 10-minute video on Abusive Customers equips you with the tools to handle these situations confidently. Learn to:
- identify different types of abusive behavior
- explore proven de-escalation techniques
- discover effective response strategies to calm the situation
- how to avoid getting provoked and discuss termination options as a last resort
Take control of difficult interactions and protect your well-being. Enroll now!
Our Promise to You
By the end of this course, you will have learned how to handle abusive customers in just 10 minutes!
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Get started today!
Course Curriculum
| Section 1 - How To Handle Abusive Customers | |||
| How To Handle Abusive Customers | 00:00:00 | ||
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