This course is designed for those interested to learn the basics of business performance management, how to set performance measures, analyze performance data, and create corresponding plans of action. Read more.
Based in Scotland, I am a Fellow of the Chartered Institute of Management Accountants. I am a process improvement consultant and course author.
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Who this course is for:
- Business owners
- Managers
- CEOs
What you’ll learn:
- A brief history of Business Performance Management
- Principles of Business Performance Management
- Models of Business Performance Management
- Critical Success Factors and Performance Measures
- From Organisational Measures to Operational Metrics
- Analysing Performance Data
- Improving Business Performance
Requirements:
- No prior knowledge is required to take this course.
Business Performance Management is the approach that an organisation uses to guide its activities towards established goals. The organisation’s Mission defines its purpose, and its strategy lays out the plan for achieving those goals.
Business Performance Management is about setting the performance measures to gauge progress towards the goals; analysing and presenting performance data; and planning actions necessary to keep the organisation on track towards its goals
The course is divided into four parts:
- Part 1: Concepts in Managing Business Performance
- Part 2: Models of Business Performance Management
- Part 3: Measuring, Managing and Improving Business Performance
- Part 4: The Business Performance Management Exercise
There are examples, exercises, projects and tests throughout the course to aid your learning.
Thank you for your interest in this course. I hope you enjoy it.
Our Promise to You
By the end of this course, you will have learned how to improve business performance.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Get started today and learn more about managing business performance.
Course Curriculum
| Section 1 - Concepts In Managing Business Performance | |||
| Welcome | 00:00:00 | ||
| Introduction And Key Points | 00:00:00 | ||
| Concepts In Business Performance Management | 00:00:00 | ||
| The Purpose Of Management | 00:00:00 | ||
| Exercise Mission And Objectives | 00:00:00 | ||
| Part 1 Project | 00:00:00 | ||
| Section 2 - Models Of Business Performance Management | |||
| Introduction And Agenda | 00:00:00 | ||
| Management By Objectives | 00:00:00 | ||
| The Performance Pyramid | 00:00:00 | ||
| The Balanced Scorecard | 00:00:00 | ||
| The Lean Philosophy | 00:00:00 | ||
| Benefits Realisation | 00:00:00 | ||
| Part 2 Project | 00:00:00 | ||
| Test Your Knowledge | 00:00:00 | ||
| Section 3 - Measuring, Managing And Improving Business Performance | |||
| Measuring, Managing And Improving Business Performance | 00:00:00 | ||
| Exercise Performance Measures | 00:00:00 | ||
| Analysing Performance Data | 00:00:00 | ||
| Operational Metrics | 00:00:00 | ||
| Reporting Performance Data | 00:00:00 | ||
| Improving Business Performance | 00:00:00 | ||
| Exercise More Performance Measures | 00:00:00 | ||
| Key Learning Points | 00:00:00 | ||
| Part 3 Project | 00:00:00 | ||
| Test Your Knowledge | 00:00:00 | ||
| Section 4 - The Business Performance Management Exercise | |||
| Nightingale Care 1 | 00:00:00 | ||
| Nightingale Care Suggested Answer 1 | 00:00:00 | ||
| Nightingale Care 2 | 00:00:00 | ||
| Nightingale Care Suggested Answer 2 | 00:00:00 | ||
| Nightingale Care 3 | 00:00:00 | ||
| Nightingale Care Suggested Answer 3 | 00:00:00 | ||
| Nightingale Care 4 | 00:00:00 | ||
| Nightingale Care Suggested Answer 4 | 00:00:00 | ||