Get qualified and excel in change initiatives with our comprehensive change management training course. Start your journey today! Read more.
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Who this course is for:
- Aspiring change management professionals or current managers responsible for organizational change, transition, or transformation.
- Individuals in key roles related to the design, development, and delivery of organizational change programs, including:
- Change Project Managers
- Transformation Managers
- Senior Responsible Owners
- Business Change Managers
- Change Program Managers
- Operational Line Managers
What you’ll learn:
- Apply appropriate process frameworks to effectively plan and manage organizational change.
- Understand and describe various organizational paradigms to support and sustain change processes.
- Properly prepare for an organizational change initiative, including building an effective change team and providing insights to enhance team performance.
- Prepare individuals for organizational change, ensuring they are ready and equipped to handle transitions.
- Motivate and lead in a way that is empathetic to people’s roles and personalities.
- Establish a clear framework of roles, skills, and activities for leaders to support and sustain the change process.
- Become immediately productive as a member of a change/project environment.
- Prepare for a Foundation and Practitioner level qualification in Change Management.
- Earn 30 Category C PDUs or CPDs.
Requirements:
- Familiarity with change and change management is beneficial but not essential.
- A Foundation Pass is required to sit for the Practitioner Exam.
The Change Management course and qualification, developed in collaboration with the Change Management Institute, is designed to help organizations and their people effectively manage the impact of change. This course provides techniques to successfully plan and implement transformation initiatives. Based on the Effective Change Manager’s Handbook and aligned with the Institute’s Change Management Body of Knowledge (CMBoK), the course explores how change impacts individuals, teams, organizations, and change leaders. It equips participants with the knowledge, theories, and techniques to:
- Overcome resistance to change
- Offer strong support and motivation to help individuals and teams embrace change
- Employ various professional methods to implement change smoothly and effectively
- Oversee and communicate with key stakeholders throughout the change process
- Accelerate the implementation of change initiatives
Why Invest in Change Management?
Despite the increased professionalization of project and program management in recent decades, change projects still face high failure rates. Projects with strong change management practices are six times more likely to achieve their objectives compared to those with inadequate change management.
What is Change Management®?
Business change management focuses on the people who are involved in and affected by change within your organization. For change to be successful, the right individuals must be engaged in decision-making, planning, and implementation. Those affected by the change—referred to as the users—must support and commit to adopting new ways of working. Without this support, no matter how well your project is planned and managed, the change will not be effective, and the anticipated benefits will not be realized.
Effective Change Management enables people to:
- Increase buy-in for change, reducing resistance and addressing concerns.
- Ensure that changes are suitable, workable, and acceptable for everyone involved.
- Foster ownership and support for the change throughout the organization.
- Consider ‘people issues’ when making decisions.
- Clearly communicate why the change is happening, what actions are required, and how to implement them.
- Ensure that new ways of working are sustainable and embedded, allowing benefits to be fully realized.
- Enhance your CV and improve future employment prospects.
This accredited self-paced eLearning course prepares you for a qualification in Change Management. The package covers both Foundation and Practitioner Level content, with official exams available as an optional extra. It offers a straightforward path to becoming a fully certified Registered Practitioner, allowing you to learn at your own pace and convenience.
Foundation and Practitioner – Course Content:
- 13 modules featuring engaging motion graphic video lessons
- Sample questions for both Foundation and Practitioner levels to test and reinforce learning
- Change Management Foundation and Practitioner exam simulations with feedback
- Infographics, tasks, and references to consolidate learning
- An extensive Exam Approaches module to help you prepare for your qualification
- Eligible for 30 CPU/PDU points
- Browser-based online software providing 24/7 access from any location worldwide, on a variety of devices
This accredited course prepares you for a qualification in Change Management.
How Long Should I Study?
- Introduction Level: 3 hours
- Foundation Level: 20 hours
- Foundation And Practitioner Levels: 30 hours
When you are ready to take the Foundation or Practitioner online Exam/Qualification, please contact admin@skillsolve.co.uk for options and prices.
“The APMG-International AgilePM® and Swirl Device” logo, “The APMG-International Change Management and Swirl Device” logo, and “The APMG-International Better Business Cases and Swirl Device” logo are trademarks of The APM Group Limited, used with permission. All rights reserved. Accredited Change Management training is provided by SPOCE, an APMG-International Accredited Training Organization.
About SPOCE:
SPOCE Project Management is one of the longest-standing Accredited Training Organizations in the world and serves as the flagship training provider for PRINCE2, AgilePM, MSP, and more. As an accredited training organization with APM, APMG, AXELOS, and PeopleCert, SPOCE offers a comprehensive range of courses in project, program, risk, and service management. These courses are delivered through various methods, including online distance learning, blended learning, classroom training, and virtual delivery, supported by a network of accredited trainers. SPOCE provides options in change management, project and program management, business analysis, P3M3, and other areas, emphasizing best practice methods that are highly regarded worldwide.
Feeling stuck? Let’s find a solution together. Browse my courses now.
Our Promise to You
By the end of this course, you will have learned essential strategies for effective change management, equipping you with the skills needed for successful change management training.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Get started today!
Course Curriculum
Section 1 - Change And The Individual | |||
Welcome To Change Management Passport | 00:00:00 | ||
Module Objectives And Learning Theory | 00:00:00 | ||
Learning Preferences And Different Learners | 00:00:00 | ||
Learning New Skills | 00:00:00 | ||
Models Of Individual Change | 00:00:00 | ||
Motivation | 00:00:00 | ||
Systematic Differences Between People | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 2 - Change And The Organization | |||
Learning Objectives | 00:00:00 | ||
Organizational Metaphors | 00:00:00 | ||
Levels Of Organizational Culture | 00:00:00 | ||
How Culture Develops | 00:00:00 | ||
How Culture Is Shaped And Communicated | 00:00:00 | ||
Culture And Climate | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 3 - Models Of The Change Process | |||
Learning Objectives | 00:00:00 | ||
Lewins Three Step Model | 00:00:00 | ||
Kotter’s Eight Step Model | 00:00:00 | ||
Senge’s Systematic Model | 00:00:00 | ||
Emergent Change | 00:00:00 | ||
Emergent Approaches And Leadership | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 4 - Key Roles In Organizational Change | |||
Learning Objectives | 00:00:00 | ||
Roles In Change | 00:00:00 | ||
What Makes A Good Sponsor? | 00:00:00 | ||
What Makes A Good Change Agent? | 00:00:00 | ||
Change Agents And Line Managers | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 5 - Defining Change | |||
Learning Objectives | 00:00:00 | ||
Drivers For Change | 00:00:00 | ||
Cascading Decisions And Design | 00:00:00 | ||
Developing Vision | 00:00:00 | ||
Writing A Vision Statement | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 6 - Stakeholder Strategy | |||
Learning Objectives | 00:00:00 | ||
Stakeholder Engagement | 00:00:00 | ||
Stakeholder Definition And Identification | 00:00:00 | ||
Segmenting Stakeholders | 00:00:00 | ||
Stakeholder Personas | 00:00:00 | ||
Stakeholder Radar And Mapping | 00:00:00 | ||
Managing Relationships And Mobilzing Stakeholders | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 7 - Communication | |||
Learning Objectives | 00:00:00 | ||
Cognitive Biases | 00:00:00 | ||
Feedback Mechanisms | 00:00:00 | ||
Communication Approaches | 00:00:00 | ||
Role Of Communication In Achieving Engagement | 00:00:00 | ||
Role Of Sponsors And Leaders Of Change | 00:00:00 | ||
Communicating Change And Barriers To Effective Communication | 00:00:00 | ||
Appealing To Hearts And Minds | 00:00:00 | ||
Communication Channels | 00:00:00 | ||
Planning For Effective Communication | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 8 - Change Impact | |||
Learning Objectives | 00:00:00 | ||
Change Impact | 00:00:00 | ||
Categorizing Change Impact | 00:00:00 | ||
McKinseys 7S Model | 00:00:00 | ||
Stakeholder Impact Assessment | 00:00:00 | ||
Change Severity Assessment | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 9 - Change Readiness | |||
Learning Objectives | 00:00:00 | ||
The Beckhard And Harris Change Formula | 00:00:00 | ||
Change Agents Networks | 00:00:00 | ||
Building A Change Team | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 10 - Preparing For Resistance | |||
Learning Objectives | 00:00:00 | ||
The Psychological Contract | 00:00:00 | ||
Kanter – Common Causes Of Resistance | 00:00:00 | ||
Building A Strategy To Manage Resistance | 00:00:00 | ||
Building And Sustaining Momentum | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 11 - Education And Learning Support | |||
Learning Objectives | 00:00:00 | ||
Defining What Is To Be Learned | 00:00:00 | ||
The Strategic Context | 00:00:00 | ||
Change Initatives, Projects And Programmes | 00:00:00 | ||
Change Delivery Plan | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 12 - Sustaining Change | |||
Learning Objectives | 00:00:00 | ||
Systems Thinking | 00:00:00 | ||
Levers And Leverage | 00:00:00 | ||
Levels Of Adoption And Critical Mass | 00:00:00 | ||
Reinforcing Systems | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 13 - Exam Preparation | |||
Learning Objectives | 00:00:00 | ||
Change Management Foundation Exam | 00:00:00 | ||
Foundation Exam – Styles Of Question | 00:00:00 | ||
Foundation Exam Suggested Approach | 00:00:00 | ||
Objective Of Change Management Foundation Exam | 00:00:00 | ||
Practitioner Exam – Styles of Question 1 | 00:00:00 | ||
Practitioner Exam – Styles of Question 2 | 00:00:00 | ||
Practitioner Exam Approach | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 14 - Foundation Practice Test | |||
Quiz 1 | Unlimited | ||
Quiz 2 | Unlimited | ||
Quiz 3 | Unlimited | ||
Quiz 4 | Unlimited | ||
Quiz 5 | Unlimited | ||
Quiz 6 | Unlimited | ||
Quiz 7 | Unlimited | ||
Quiz 8 | Unlimited | ||
Quiz 9 | Unlimited | ||
Quiz 10 | Unlimited | ||
Quiz 11 | Unlimited | ||
Quiz 12 | Unlimited | ||
Quiz 13 | Unlimited | ||
Quiz 14 | Unlimited |
About This Course
Who this course is for:
- Aspiring change management professionals or current managers responsible for organizational change, transition, or transformation.
- Individuals in key roles related to the design, development, and delivery of organizational change programs, including:
- Change Project Managers
- Transformation Managers
- Senior Responsible Owners
- Business Change Managers
- Change Program Managers
- Operational Line Managers
What you’ll learn:
- Apply appropriate process frameworks to effectively plan and manage organizational change.
- Understand and describe various organizational paradigms to support and sustain change processes.
- Properly prepare for an organizational change initiative, including building an effective change team and providing insights to enhance team performance.
- Prepare individuals for organizational change, ensuring they are ready and equipped to handle transitions.
- Motivate and lead in a way that is empathetic to people’s roles and personalities.
- Establish a clear framework of roles, skills, and activities for leaders to support and sustain the change process.
- Become immediately productive as a member of a change/project environment.
- Prepare for a Foundation and Practitioner level qualification in Change Management.
- Earn 30 Category C PDUs or CPDs.
Requirements:
- Familiarity with change and change management is beneficial but not essential.
- A Foundation Pass is required to sit for the Practitioner Exam.
The Change Management course and qualification, developed in collaboration with the Change Management Institute, is designed to help organizations and their people effectively manage the impact of change. This course provides techniques to successfully plan and implement transformation initiatives. Based on the Effective Change Manager’s Handbook and aligned with the Institute’s Change Management Body of Knowledge (CMBoK), the course explores how change impacts individuals, teams, organizations, and change leaders. It equips participants with the knowledge, theories, and techniques to:
- Overcome resistance to change
- Offer strong support and motivation to help individuals and teams embrace change
- Employ various professional methods to implement change smoothly and effectively
- Oversee and communicate with key stakeholders throughout the change process
- Accelerate the implementation of change initiatives
Why Invest in Change Management?
Despite the increased professionalization of project and program management in recent decades, change projects still face high failure rates. Projects with strong change management practices are six times more likely to achieve their objectives compared to those with inadequate change management.
What is Change Management®?
Business change management focuses on the people who are involved in and affected by change within your organization. For change to be successful, the right individuals must be engaged in decision-making, planning, and implementation. Those affected by the change—referred to as the users—must support and commit to adopting new ways of working. Without this support, no matter how well your project is planned and managed, the change will not be effective, and the anticipated benefits will not be realized.
Effective Change Management enables people to:
- Increase buy-in for change, reducing resistance and addressing concerns.
- Ensure that changes are suitable, workable, and acceptable for everyone involved.
- Foster ownership and support for the change throughout the organization.
- Consider ‘people issues’ when making decisions.
- Clearly communicate why the change is happening, what actions are required, and how to implement them.
- Ensure that new ways of working are sustainable and embedded, allowing benefits to be fully realized.
- Enhance your CV and improve future employment prospects.
This accredited self-paced eLearning course prepares you for a qualification in Change Management. The package covers both Foundation and Practitioner Level content, with official exams available as an optional extra. It offers a straightforward path to becoming a fully certified Registered Practitioner, allowing you to learn at your own pace and convenience.
Foundation and Practitioner – Course Content:
- 13 modules featuring engaging motion graphic video lessons
- Sample questions for both Foundation and Practitioner levels to test and reinforce learning
- Change Management Foundation and Practitioner exam simulations with feedback
- Infographics, tasks, and references to consolidate learning
- An extensive Exam Approaches module to help you prepare for your qualification
- Eligible for 30 CPU/PDU points
- Browser-based online software providing 24/7 access from any location worldwide, on a variety of devices
This accredited course prepares you for a qualification in Change Management.
How Long Should I Study?
- Introduction Level: 3 hours
- Foundation Level: 20 hours
- Foundation And Practitioner Levels: 30 hours
When you are ready to take the Foundation or Practitioner online Exam/Qualification, please contact admin@skillsolve.co.uk for options and prices.
“The APMG-International AgilePM® and Swirl Device” logo, “The APMG-International Change Management and Swirl Device” logo, and “The APMG-International Better Business Cases and Swirl Device” logo are trademarks of The APM Group Limited, used with permission. All rights reserved. Accredited Change Management training is provided by SPOCE, an APMG-International Accredited Training Organization.
About SPOCE:
SPOCE Project Management is one of the longest-standing Accredited Training Organizations in the world and serves as the flagship training provider for PRINCE2, AgilePM, MSP, and more. As an accredited training organization with APM, APMG, AXELOS, and PeopleCert, SPOCE offers a comprehensive range of courses in project, program, risk, and service management. These courses are delivered through various methods, including online distance learning, blended learning, classroom training, and virtual delivery, supported by a network of accredited trainers. SPOCE provides options in change management, project and program management, business analysis, P3M3, and other areas, emphasizing best practice methods that are highly regarded worldwide.
Feeling stuck? Let’s find a solution together. Browse my courses now.
Our Promise to You
By the end of this course, you will have learned essential strategies for effective change management, equipping you with the skills needed for successful change management training.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Get started today!
Course Curriculum
Section 1 - Change And The Individual | |||
Welcome To Change Management Passport | 00:00:00 | ||
Module Objectives And Learning Theory | 00:00:00 | ||
Learning Preferences And Different Learners | 00:00:00 | ||
Learning New Skills | 00:00:00 | ||
Models Of Individual Change | 00:00:00 | ||
Motivation | 00:00:00 | ||
Systematic Differences Between People | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 2 - Change And The Organization | |||
Learning Objectives | 00:00:00 | ||
Organizational Metaphors | 00:00:00 | ||
Levels Of Organizational Culture | 00:00:00 | ||
How Culture Develops | 00:00:00 | ||
How Culture Is Shaped And Communicated | 00:00:00 | ||
Culture And Climate | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 3 - Models Of The Change Process | |||
Learning Objectives | 00:00:00 | ||
Lewins Three Step Model | 00:00:00 | ||
Kotter’s Eight Step Model | 00:00:00 | ||
Senge’s Systematic Model | 00:00:00 | ||
Emergent Change | 00:00:00 | ||
Emergent Approaches And Leadership | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 4 - Key Roles In Organizational Change | |||
Learning Objectives | 00:00:00 | ||
Roles In Change | 00:00:00 | ||
What Makes A Good Sponsor? | 00:00:00 | ||
What Makes A Good Change Agent? | 00:00:00 | ||
Change Agents And Line Managers | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 5 - Defining Change | |||
Learning Objectives | 00:00:00 | ||
Drivers For Change | 00:00:00 | ||
Cascading Decisions And Design | 00:00:00 | ||
Developing Vision | 00:00:00 | ||
Writing A Vision Statement | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 6 - Stakeholder Strategy | |||
Learning Objectives | 00:00:00 | ||
Stakeholder Engagement | 00:00:00 | ||
Stakeholder Definition And Identification | 00:00:00 | ||
Segmenting Stakeholders | 00:00:00 | ||
Stakeholder Personas | 00:00:00 | ||
Stakeholder Radar And Mapping | 00:00:00 | ||
Managing Relationships And Mobilzing Stakeholders | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 7 - Communication | |||
Learning Objectives | 00:00:00 | ||
Cognitive Biases | 00:00:00 | ||
Feedback Mechanisms | 00:00:00 | ||
Communication Approaches | 00:00:00 | ||
Role Of Communication In Achieving Engagement | 00:00:00 | ||
Role Of Sponsors And Leaders Of Change | 00:00:00 | ||
Communicating Change And Barriers To Effective Communication | 00:00:00 | ||
Appealing To Hearts And Minds | 00:00:00 | ||
Communication Channels | 00:00:00 | ||
Planning For Effective Communication | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 8 - Change Impact | |||
Learning Objectives | 00:00:00 | ||
Change Impact | 00:00:00 | ||
Categorizing Change Impact | 00:00:00 | ||
McKinseys 7S Model | 00:00:00 | ||
Stakeholder Impact Assessment | 00:00:00 | ||
Change Severity Assessment | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 9 - Change Readiness | |||
Learning Objectives | 00:00:00 | ||
The Beckhard And Harris Change Formula | 00:00:00 | ||
Change Agents Networks | 00:00:00 | ||
Building A Change Team | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 10 - Preparing For Resistance | |||
Learning Objectives | 00:00:00 | ||
The Psychological Contract | 00:00:00 | ||
Kanter – Common Causes Of Resistance | 00:00:00 | ||
Building A Strategy To Manage Resistance | 00:00:00 | ||
Building And Sustaining Momentum | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 11 - Education And Learning Support | |||
Learning Objectives | 00:00:00 | ||
Defining What Is To Be Learned | 00:00:00 | ||
The Strategic Context | 00:00:00 | ||
Change Initatives, Projects And Programmes | 00:00:00 | ||
Change Delivery Plan | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 12 - Sustaining Change | |||
Learning Objectives | 00:00:00 | ||
Systems Thinking | 00:00:00 | ||
Levers And Leverage | 00:00:00 | ||
Levels Of Adoption And Critical Mass | 00:00:00 | ||
Reinforcing Systems | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 13 - Exam Preparation | |||
Learning Objectives | 00:00:00 | ||
Change Management Foundation Exam | 00:00:00 | ||
Foundation Exam – Styles Of Question | 00:00:00 | ||
Foundation Exam Suggested Approach | 00:00:00 | ||
Objective Of Change Management Foundation Exam | 00:00:00 | ||
Practitioner Exam – Styles of Question 1 | 00:00:00 | ||
Practitioner Exam – Styles of Question 2 | 00:00:00 | ||
Practitioner Exam Approach | 00:00:00 | ||
Module Summary | 00:00:00 | ||
Section 14 - Foundation Practice Test | |||
Quiz 1 | Unlimited | ||
Quiz 2 | Unlimited | ||
Quiz 3 | Unlimited | ||
Quiz 4 | Unlimited | ||
Quiz 5 | Unlimited | ||
Quiz 6 | Unlimited | ||
Quiz 7 | Unlimited | ||
Quiz 8 | Unlimited | ||
Quiz 9 | Unlimited | ||
Quiz 10 | Unlimited | ||
Quiz 11 | Unlimited | ||
Quiz 12 | Unlimited | ||
Quiz 13 | Unlimited | ||
Quiz 14 | Unlimited |