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Change Management - Foundation And Practitioner (Earn 30 PDUs/CPDs)

Get qualified and excel in change initiatives with our comprehensive change management training course. Start your journey today! Read more.

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Course Skill Level
Beginner
Time Estimate
5h 13m

Putting Skills into Place - Expert Accredited Learning SkillSolve helps individuals to learn new skills, or develop current skills. We specialise in accredited training for Best Practices in Project Management, Programme Management, Services Management, Risk Management, Cyber Resilience including methods such as PRINCE2® Project management, ITIL® Services management, M_o_R® Risk management, MoP® Portfolio management, MSP® Programme management , MoV® Value management, P3O® Support

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About This Course

Who this course is for:

  • Aspiring change management professionals or current managers responsible for organizational change, transition, or transformation.
  • Individuals in key roles related to the design, development, and delivery of organizational change programs, including:
    • Change Project Managers
    • Transformation Managers
    • Senior Responsible Owners
    • Business Change Managers
    • Change Program Managers
    • Operational Line Managers

What you’ll learn: 

  • Apply appropriate process frameworks to effectively plan and manage organizational change.
  • Understand and describe various organizational paradigms to support and sustain change processes.
  • Properly prepare for an organizational change initiative, including building an effective change team and providing insights to enhance team performance.
  • Prepare individuals for organizational change, ensuring they are ready and equipped to handle transitions.
  • Motivate and lead in a way that is empathetic to people’s roles and personalities.
  • Establish a clear framework of roles, skills, and activities for leaders to support and sustain the change process.
  • Become immediately productive as a member of a change/project environment.
  • Prepare for a Foundation and Practitioner level qualification in Change Management.
  • Earn 30 Category C PDUs or CPDs.

Requirements: 

  • Familiarity with change and change management is beneficial but not essential.
  • A Foundation Pass is required to sit for the Practitioner Exam.

The Change Management course and qualification, developed in collaboration with the Change Management Institute, is designed to help organizations and their people effectively manage the impact of change. This course provides techniques to successfully plan and implement transformation initiatives. Based on the Effective Change Manager’s Handbook and aligned with the Institute’s Change Management Body of Knowledge (CMBoK), the course explores how change impacts individuals, teams, organizations, and change leaders. It equips participants with the knowledge, theories, and techniques to:

  • Overcome resistance to change
  • Offer strong support and motivation to help individuals and teams embrace change
  • Employ various professional methods to implement change smoothly and effectively
  • Oversee and communicate with key stakeholders throughout the change process
  • Accelerate the implementation of change initiatives

Why Invest in Change Management?

Despite the increased professionalization of project and program management in recent decades, change projects still face high failure rates. Projects with strong change management practices are six times more likely to achieve their objectives compared to those with inadequate change management.

What is Change Management®?

Business change management focuses on the people who are involved in and affected by change within your organization. For change to be successful, the right individuals must be engaged in decision-making, planning, and implementation. Those affected by the change—referred to as the users—must support and commit to adopting new ways of working. Without this support, no matter how well your project is planned and managed, the change will not be effective, and the anticipated benefits will not be realized.

Effective Change Management enables people to:

  • Increase buy-in for change, reducing resistance and addressing concerns.
  • Ensure that changes are suitable, workable, and acceptable for everyone involved.
  • Foster ownership and support for the change throughout the organization.
  • Consider ‘people issues’ when making decisions.
  • Clearly communicate why the change is happening, what actions are required, and how to implement them.
  • Ensure that new ways of working are sustainable and embedded, allowing benefits to be fully realized.
  • Enhance your CV and improve future employment prospects.

This accredited self-paced eLearning course prepares you for a qualification in Change Management. The package covers both Foundation and Practitioner Level content, with official exams available as an optional extra. It offers a straightforward path to becoming a fully certified Registered Practitioner, allowing you to learn at your own pace and convenience.

Foundation and Practitioner – Course Content: 

  • 13 modules featuring engaging motion graphic video lessons
  • Sample questions for both Foundation and Practitioner levels to test and reinforce learning
  • Change Management Foundation and Practitioner exam simulations with feedback
  • Infographics, tasks, and references to consolidate learning
  • An extensive Exam Approaches module to help you prepare for your qualification
  • Eligible for 30 CPU/PDU points
  • Browser-based online software providing 24/7 access from any location worldwide, on a variety of devices

This accredited course prepares you for a qualification in Change Management.

How Long Should I Study?

  • Introduction Level: 3 hours
  • Foundation Level: 20 hours
  • Foundation And Practitioner Levels: 30 hours

When you are ready to take the Foundation or Practitioner online Exam/Qualification, please contact admin@skillsolve.co.uk for options and prices.

“The APMG-International AgilePM® and Swirl Device” logo, “The APMG-International Change Management and Swirl Device” logo, and “The APMG-International Better Business Cases and Swirl Device” logo are trademarks of The APM Group Limited, used with permission. All rights reserved. Accredited Change Management training is provided by SPOCE, an APMG-International Accredited Training Organization.

About SPOCE: 

SPOCE Project Management is one of the longest-standing Accredited Training Organizations in the world and serves as the flagship training provider for PRINCE2, AgilePM, MSP, and more. As an accredited training organization with APM, APMG, AXELOS, and PeopleCert, SPOCE offers a comprehensive range of courses in project, program, risk, and service management. These courses are delivered through various methods, including online distance learning, blended learning, classroom training, and virtual delivery, supported by a network of accredited trainers. SPOCE provides options in change management, project and program management, business analysis, P3M3, and other areas, emphasizing best practice methods that are highly regarded worldwide.

Feeling stuck? Let’s find a solution together. Browse my courses now.

Our Promise to You

By the end of this course, you will have learned essential strategies for effective change management, equipping you with the skills needed for successful change management training.

10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today!

Course Curriculum

Section 1 - Change And The Individual
Welcome To Change Management Passport 00:00:00
Module Objectives And Learning Theory 00:00:00
Learning Preferences And Different Learners 00:00:00
Learning New Skills 00:00:00
Models Of Individual Change 00:00:00
Motivation 00:00:00
Systematic Differences Between People 00:00:00
Module Summary 00:00:00
Section 2 - Change And The Organization
Learning Objectives 00:00:00
Organizational Metaphors 00:00:00
Levels Of Organizational Culture 00:00:00
How Culture Develops 00:00:00
How Culture Is Shaped And Communicated 00:00:00
Culture And Climate 00:00:00
Module Summary 00:00:00
Section 3 - Models Of The Change Process
Learning Objectives 00:00:00
Lewins Three Step Model 00:00:00
Kotter’s Eight Step Model 00:00:00
Senge’s Systematic Model 00:00:00
Emergent Change 00:00:00
Emergent Approaches And Leadership 00:00:00
Module Summary 00:00:00
Section 4 - Key Roles In Organizational Change
Learning Objectives 00:00:00
Roles In Change 00:00:00
What Makes A Good Sponsor? 00:00:00
What Makes A Good Change Agent? 00:00:00
Change Agents And Line Managers 00:00:00
Module Summary 00:00:00
Section 5 - Defining Change
Learning Objectives 00:00:00
Drivers For Change 00:00:00
Cascading Decisions And Design 00:00:00
Developing Vision 00:00:00
Writing A Vision Statement 00:00:00
Module Summary 00:00:00
Section 6 - Stakeholder Strategy
Learning Objectives 00:00:00
Stakeholder Engagement 00:00:00
Stakeholder Definition And Identification 00:00:00
Segmenting Stakeholders 00:00:00
Stakeholder Personas 00:00:00
Stakeholder Radar And Mapping 00:00:00
Managing Relationships And Mobilzing Stakeholders 00:00:00
Module Summary 00:00:00
Section 7 - Communication
Learning Objectives 00:00:00
Cognitive Biases 00:00:00
Feedback Mechanisms 00:00:00
Communication Approaches 00:00:00
Role Of Communication In Achieving Engagement 00:00:00
Role Of Sponsors And Leaders Of Change 00:00:00
Communicating Change And Barriers To Effective Communication 00:00:00
Appealing To Hearts And Minds 00:00:00
Communication Channels 00:00:00
Planning For Effective Communication 00:00:00
Module Summary 00:00:00
Section 8 - Change Impact
Learning Objectives 00:00:00
Change Impact 00:00:00
Categorizing Change Impact 00:00:00
McKinseys 7S Model 00:00:00
Stakeholder Impact Assessment 00:00:00
Change Severity Assessment 00:00:00
Module Summary 00:00:00
Section 9 - Change Readiness
Learning Objectives 00:00:00
The Beckhard And Harris Change Formula 00:00:00
Change Agents Networks 00:00:00
Building A Change Team 00:00:00
Module Summary 00:00:00
Section 10 - Preparing For Resistance
Learning Objectives 00:00:00
The Psychological Contract 00:00:00
Kanter – Common Causes Of Resistance 00:00:00
Building A Strategy To Manage Resistance 00:00:00
Building And Sustaining Momentum 00:00:00
Module Summary 00:00:00
Section 11 - Education And Learning Support
Learning Objectives 00:00:00
Defining What Is To Be Learned 00:00:00
The Strategic Context 00:00:00
Change Initatives, Projects And Programmes 00:00:00
Change Delivery Plan 00:00:00
Module Summary 00:00:00
Section 12 - Sustaining Change
Learning Objectives 00:00:00
Systems Thinking 00:00:00
Levers And Leverage 00:00:00
Levels Of Adoption And Critical Mass 00:00:00
Reinforcing Systems 00:00:00
Module Summary 00:00:00
Section 13 - Exam Preparation
Learning Objectives 00:00:00
Change Management Foundation Exam 00:00:00
Foundation Exam – Styles Of Question 00:00:00
Foundation Exam Suggested Approach 00:00:00
Objective Of Change Management Foundation Exam 00:00:00
Practitioner Exam – Styles of Question 1 00:00:00
Practitioner Exam – Styles of Question 2 00:00:00
Practitioner Exam Approach 00:00:00
Module Summary 00:00:00
Section 14 - Foundation Practice Test
Quiz 1 Unlimited
Quiz 2 Unlimited
Quiz 3 Unlimited
Quiz 4 Unlimited
Quiz 5 Unlimited
Quiz 6 Unlimited
Quiz 7 Unlimited
Quiz 8 Unlimited
Quiz 9 Unlimited
Quiz 10 Unlimited
Quiz 11 Unlimited
Quiz 12 Unlimited
Quiz 13 Unlimited
Quiz 14 Unlimited

About This Course

Who this course is for:

  • Aspiring change management professionals or current managers responsible for organizational change, transition, or transformation.
  • Individuals in key roles related to the design, development, and delivery of organizational change programs, including:
    • Change Project Managers
    • Transformation Managers
    • Senior Responsible Owners
    • Business Change Managers
    • Change Program Managers
    • Operational Line Managers

What you’ll learn: 

  • Apply appropriate process frameworks to effectively plan and manage organizational change.
  • Understand and describe various organizational paradigms to support and sustain change processes.
  • Properly prepare for an organizational change initiative, including building an effective change team and providing insights to enhance team performance.
  • Prepare individuals for organizational change, ensuring they are ready and equipped to handle transitions.
  • Motivate and lead in a way that is empathetic to people’s roles and personalities.
  • Establish a clear framework of roles, skills, and activities for leaders to support and sustain the change process.
  • Become immediately productive as a member of a change/project environment.
  • Prepare for a Foundation and Practitioner level qualification in Change Management.
  • Earn 30 Category C PDUs or CPDs.

Requirements: 

  • Familiarity with change and change management is beneficial but not essential.
  • A Foundation Pass is required to sit for the Practitioner Exam.

The Change Management course and qualification, developed in collaboration with the Change Management Institute, is designed to help organizations and their people effectively manage the impact of change. This course provides techniques to successfully plan and implement transformation initiatives. Based on the Effective Change Manager’s Handbook and aligned with the Institute’s Change Management Body of Knowledge (CMBoK), the course explores how change impacts individuals, teams, organizations, and change leaders. It equips participants with the knowledge, theories, and techniques to:

  • Overcome resistance to change
  • Offer strong support and motivation to help individuals and teams embrace change
  • Employ various professional methods to implement change smoothly and effectively
  • Oversee and communicate with key stakeholders throughout the change process
  • Accelerate the implementation of change initiatives

Why Invest in Change Management?

Despite the increased professionalization of project and program management in recent decades, change projects still face high failure rates. Projects with strong change management practices are six times more likely to achieve their objectives compared to those with inadequate change management.

What is Change Management®?

Business change management focuses on the people who are involved in and affected by change within your organization. For change to be successful, the right individuals must be engaged in decision-making, planning, and implementation. Those affected by the change—referred to as the users—must support and commit to adopting new ways of working. Without this support, no matter how well your project is planned and managed, the change will not be effective, and the anticipated benefits will not be realized.

Effective Change Management enables people to:

  • Increase buy-in for change, reducing resistance and addressing concerns.
  • Ensure that changes are suitable, workable, and acceptable for everyone involved.
  • Foster ownership and support for the change throughout the organization.
  • Consider ‘people issues’ when making decisions.
  • Clearly communicate why the change is happening, what actions are required, and how to implement them.
  • Ensure that new ways of working are sustainable and embedded, allowing benefits to be fully realized.
  • Enhance your CV and improve future employment prospects.

This accredited self-paced eLearning course prepares you for a qualification in Change Management. The package covers both Foundation and Practitioner Level content, with official exams available as an optional extra. It offers a straightforward path to becoming a fully certified Registered Practitioner, allowing you to learn at your own pace and convenience.

Foundation and Practitioner – Course Content: 

  • 13 modules featuring engaging motion graphic video lessons
  • Sample questions for both Foundation and Practitioner levels to test and reinforce learning
  • Change Management Foundation and Practitioner exam simulations with feedback
  • Infographics, tasks, and references to consolidate learning
  • An extensive Exam Approaches module to help you prepare for your qualification
  • Eligible for 30 CPU/PDU points
  • Browser-based online software providing 24/7 access from any location worldwide, on a variety of devices

This accredited course prepares you for a qualification in Change Management.

How Long Should I Study?

  • Introduction Level: 3 hours
  • Foundation Level: 20 hours
  • Foundation And Practitioner Levels: 30 hours

When you are ready to take the Foundation or Practitioner online Exam/Qualification, please contact admin@skillsolve.co.uk for options and prices.

“The APMG-International AgilePM® and Swirl Device” logo, “The APMG-International Change Management and Swirl Device” logo, and “The APMG-International Better Business Cases and Swirl Device” logo are trademarks of The APM Group Limited, used with permission. All rights reserved. Accredited Change Management training is provided by SPOCE, an APMG-International Accredited Training Organization.

About SPOCE: 

SPOCE Project Management is one of the longest-standing Accredited Training Organizations in the world and serves as the flagship training provider for PRINCE2, AgilePM, MSP, and more. As an accredited training organization with APM, APMG, AXELOS, and PeopleCert, SPOCE offers a comprehensive range of courses in project, program, risk, and service management. These courses are delivered through various methods, including online distance learning, blended learning, classroom training, and virtual delivery, supported by a network of accredited trainers. SPOCE provides options in change management, project and program management, business analysis, P3M3, and other areas, emphasizing best practice methods that are highly regarded worldwide.

Feeling stuck? Let’s find a solution together. Browse my courses now.

Our Promise to You

By the end of this course, you will have learned essential strategies for effective change management, equipping you with the skills needed for successful change management training.

10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today!

Course Curriculum

Section 1 - Change And The Individual
Welcome To Change Management Passport 00:00:00
Module Objectives And Learning Theory 00:00:00
Learning Preferences And Different Learners 00:00:00
Learning New Skills 00:00:00
Models Of Individual Change 00:00:00
Motivation 00:00:00
Systematic Differences Between People 00:00:00
Module Summary 00:00:00
Section 2 - Change And The Organization
Learning Objectives 00:00:00
Organizational Metaphors 00:00:00
Levels Of Organizational Culture 00:00:00
How Culture Develops 00:00:00
How Culture Is Shaped And Communicated 00:00:00
Culture And Climate 00:00:00
Module Summary 00:00:00
Section 3 - Models Of The Change Process
Learning Objectives 00:00:00
Lewins Three Step Model 00:00:00
Kotter’s Eight Step Model 00:00:00
Senge’s Systematic Model 00:00:00
Emergent Change 00:00:00
Emergent Approaches And Leadership 00:00:00
Module Summary 00:00:00
Section 4 - Key Roles In Organizational Change
Learning Objectives 00:00:00
Roles In Change 00:00:00
What Makes A Good Sponsor? 00:00:00
What Makes A Good Change Agent? 00:00:00
Change Agents And Line Managers 00:00:00
Module Summary 00:00:00
Section 5 - Defining Change
Learning Objectives 00:00:00
Drivers For Change 00:00:00
Cascading Decisions And Design 00:00:00
Developing Vision 00:00:00
Writing A Vision Statement 00:00:00
Module Summary 00:00:00
Section 6 - Stakeholder Strategy
Learning Objectives 00:00:00
Stakeholder Engagement 00:00:00
Stakeholder Definition And Identification 00:00:00
Segmenting Stakeholders 00:00:00
Stakeholder Personas 00:00:00
Stakeholder Radar And Mapping 00:00:00
Managing Relationships And Mobilzing Stakeholders 00:00:00
Module Summary 00:00:00
Section 7 - Communication
Learning Objectives 00:00:00
Cognitive Biases 00:00:00
Feedback Mechanisms 00:00:00
Communication Approaches 00:00:00
Role Of Communication In Achieving Engagement 00:00:00
Role Of Sponsors And Leaders Of Change 00:00:00
Communicating Change And Barriers To Effective Communication 00:00:00
Appealing To Hearts And Minds 00:00:00
Communication Channels 00:00:00
Planning For Effective Communication 00:00:00
Module Summary 00:00:00
Section 8 - Change Impact
Learning Objectives 00:00:00
Change Impact 00:00:00
Categorizing Change Impact 00:00:00
McKinseys 7S Model 00:00:00
Stakeholder Impact Assessment 00:00:00
Change Severity Assessment 00:00:00
Module Summary 00:00:00
Section 9 - Change Readiness
Learning Objectives 00:00:00
The Beckhard And Harris Change Formula 00:00:00
Change Agents Networks 00:00:00
Building A Change Team 00:00:00
Module Summary 00:00:00
Section 10 - Preparing For Resistance
Learning Objectives 00:00:00
The Psychological Contract 00:00:00
Kanter – Common Causes Of Resistance 00:00:00
Building A Strategy To Manage Resistance 00:00:00
Building And Sustaining Momentum 00:00:00
Module Summary 00:00:00
Section 11 - Education And Learning Support
Learning Objectives 00:00:00
Defining What Is To Be Learned 00:00:00
The Strategic Context 00:00:00
Change Initatives, Projects And Programmes 00:00:00
Change Delivery Plan 00:00:00
Module Summary 00:00:00
Section 12 - Sustaining Change
Learning Objectives 00:00:00
Systems Thinking 00:00:00
Levers And Leverage 00:00:00
Levels Of Adoption And Critical Mass 00:00:00
Reinforcing Systems 00:00:00
Module Summary 00:00:00
Section 13 - Exam Preparation
Learning Objectives 00:00:00
Change Management Foundation Exam 00:00:00
Foundation Exam – Styles Of Question 00:00:00
Foundation Exam Suggested Approach 00:00:00
Objective Of Change Management Foundation Exam 00:00:00
Practitioner Exam – Styles of Question 1 00:00:00
Practitioner Exam – Styles of Question 2 00:00:00
Practitioner Exam Approach 00:00:00
Module Summary 00:00:00
Section 14 - Foundation Practice Test
Quiz 1 Unlimited
Quiz 2 Unlimited
Quiz 3 Unlimited
Quiz 4 Unlimited
Quiz 5 Unlimited
Quiz 6 Unlimited
Quiz 7 Unlimited
Quiz 8 Unlimited
Quiz 9 Unlimited
Quiz 10 Unlimited
Quiz 11 Unlimited
Quiz 12 Unlimited
Quiz 13 Unlimited
Quiz 14 Unlimited

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