Please ensure Javascript is enabled for purposes of website accessibility

About This Course

Who this course is for:

  • Beginner to intermediate Cisco unified communication administrators
  • Auto attendant and IVR developers
  • Call center administrators
  • Small to large enterprises
  • Unified communication administrators, architects
  • Network engineers

What you’ll learn: 

  • Cisco Unity Connection Administration
  • Cisco Personal Communications Assistant, Web Inbox
  • Cisco Unity Connection Administration User Interface
  • Configuring voice messaging for each user
  • Configuring telephony in Unity Connection
  • Configuring voice messaging and an email account for each user


  • Basic knowledge of Cisco Unified Communication Manager

Cisco Unity Connection is highly in demand which provides a set of tools for administering, monitoring, and troubleshooting the Unified Messaging Voicemail system. The tools that enable the system administrators to provision the Unity Connection server and provide feature rich services, such as integrated voice messaging and audio text application for enterprise level businesses.

Our Promise to You

By the end of this course, you will have learned Cisco Unity Connection Administration.

30 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today and learn more about Cisco Unity Connection.

Course Curriculum

Section 1 - Welcome And Thanks
Welcome And Thanks for Enrolling 00:00:00
Section 2 - Cisco Unity Connection Administration
Cisco Unity Connection Introduction 00:00:00
Users In Unity Connection – Part One 00:00:00
Users In Unity Connection – Part Two 00:00:00
Call Handlers Auto Attendent Auto Call Distribution ACD 00:00:00
Comprehensive Call Flow 00:00:00
Mailbox Store Policy and Ageing 00:00:00
Free Unified Communication Lab On Cisco Devnet Sandbox 00:00:00
Section 3 - Cisco Unity Connection Installation
Cisco Unity Connection Virtualization Requirement 00:00:00
Cisco Unity Connection Setting up Virtual Machine – OVA Template Or Manually 00:00:00
Cisco Unity Connection Installation 00:00:00
Section 4 - Call Manager to Voicemail Integration - SCCP/SIP
SCCP Integration – CUCM To CUC 00:00:00
SIP Integration – CUCM To CUC 00:00:00
Template Design © VibeThemes. All rights reserved.

Setup Menus in Admin Panel