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About This Course

Who this course is for:

  • Anyone who wants to significantly improve their communication skills.

What you’ll learn: 

  • Preparing your problem statement
  • Getting into the right state
  • Presenting your problem statement
  • Asking your critical question
  • Listening to the other person
  • Agreeing on next steps
  • Closing the discussion


  • No prior knowledge is required to take this course

In this course, you will learn the simple seven-step process that you can use for any difficult conversation. It will also give you a chance to practice and give you real life examples.

Through this training, you will be preparing for a difficult discussion you want to have, and you will have the opportunity to put the concepts into practice in your own life.

Our Promise to You

By the end of this course, you will have learned how to deal with conflict.

30 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today and learn more about conflict management and crucial communications.

Course Curriculum


Section 1 - Preparing For Your Conversation
Preparing Your Problem Statement 00:00:00
Getting Into The Right State 00:00:00
Downloadable Materials 00:00:00
Section 2 - Delivering Your Conversation
Presenting Your Problem Statement 00:00:00
Asking Your Critical Question 00:00:00
Listening To The Other Person 00:00:00
Agreeing On Next Steps 00:00:00
Finishing The Conversation 00:00:00
Conclusion 00:00:00
Section 3 - Bonus Section: Examples
Breaking Up With Your Partner 00:00:00
Separation Discussion At Work 00:00:00
Section 4 - Bonus Videos
How To Detect A When A Conversation Turns Crucial? 00:00:00
Providing Feedback Successfully 00:00:00