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About This Course

Who this course is for:

  • Business owners
  • Accountants
  • Data Analysts
  • Managers

What you’ll learn: 

  • Principles of process management
  • An introduction to performance data: Tools for data analysis that works
  • Understanding variation
  • The control chart: Highlighting the variation in data
  • Control chart special cases
  • Interpreting the control chart
  • Strategies to deal with special cause and common cause variation
  • Using data to drive improvement
  • A structure for performance management


  • No prior knowledge is required to take this course.

We accountants have some very sophisticated data analysis tools at our disposal, and it’s fun to experiment with the advanced formulae available in Excel and other programmes. However, data analysis is an iterative process and it is important to start with some simple analysis tools to highlight the key issues in the data before exploring those issues with more advanced tools.

That’s where this course – Data Analysis Fundamentals – comes in. This course covers the four basic tools of data analysis that everyone working in an organisation should know. These four tools will help you carry out the initial filtering of performance data in order to highlight the important trends and issues. Often these tools are not covered adequately in business or finance training and this course will give you a good grounding in these simple but immensely useful analysis tools.

Advanced analysis is often difficult to understand for people who are not finance or data experts. Using simple tools to draw out the main points in performance data will improve engagement with the data and will help drive discussions about the appropriate actions to take, rather than heated discussions about what the analysis actually means.

This course will help you get to the heart of understanding the performance data in your organisation, and it will help you present that information to others in the organisation so that the decisions made, and the actions taken, address the real issues affecting performance.

Our Promise to You

By the end of this course, you will have learned using data analysis for process management.

30 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today and learn more about data analysis for use in performance management.

Course Curriculum

Section 1 - Introduction
Welcome 00:00:00
Agenda And Principles Of Process Management 00:00:00
The Voice Of The Process 00:00:00
Working As One Team 00:00:00
Exercise Voice Of The Customer 00:00:00
Tools For Data Analysis 00:00:00
The Pareto Chart 00:00:00
The Histogram 00:00:00
The Run Chart 00:00:00
Exercise Presenting Performance Data 00:00:00
Understanding Variation 00:00:00
The Control Chart 00:00:00
Control Chart Example 00:00:00
Control Chart Special Cases 00:00:00
Interpreting The Control Chart 00:00:00
Control Chart Exercise 00:00:00
Strategies To Deal With Variation 00:00:00
Using Data To Drive Improvement 00:00:00
A Structure For Performance Management 00:00:00
Data Analysis Exercise 00:00:00
Course Project 00:00:00
Test Your Understanding 00:00:00
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