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Effective Interviewing Skills
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1h 23m

Learn the basics of interviewing and it’s good practice to reap the most benefits out of it.

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Course Skill Level
Time Estimate
1h 23m


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About This Course

Who this course is for:

  • This course will be of value to anyone involved in interviewing, whether for recruitment, investigation or support and assistance purposes.

What you’ll learn: 

  • Understand the common elements across all forms of interviewing
  • Learn about the principles of good practice in relation to recruitment, investigative and therapeutic interviewing
  • Be better equipped to interview effectively
  • Be more confident in undertaking interviews


  • No prior knowledge is required to take this course

Interviews are an important means of gathering information, establishing facts and being well prepared to make informed decisions. The course is in four parts. The first explores the common elements – that is, the principles of good practice that apply to any form of interviewing.

The second focuses on recruitment interviewing and the challenges of making sure the best candidate for the job is chosen. The third examines investigative interviewing (for example, in relation to complaints, disciplinary matters, grievances and so on), giving you the opportunity to reflect on what is involved. The fourth is concerned with therapeutic interviewing, by which is meant any form of interviewing that is geared towards providing support and assistance (in health and care settings, for example).

Dr Neil Thompson is an expert in human relations and wellbeing with many years’ experience of training people in communication skills, including interviewing. In this course he draws on that experience and expertise to provide a solid foundation of understanding that should enable you to develop your knowledge, skills and confidence in relation to various forms of interviewing.

If your work involves you in interviewing, then this course will provide you with helpful guidance on how to get the best results.

Our Promise to You

By the end of this course, you will have learned different forms of interviewing, its elements and good practices. .

10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked

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Course Curriculum

Section 1: Introduction And Course Units
Introduction 00:00:00
Module Companion 00:00:00
Common Elements 00:00:00
Part 2 – Recruitment Interviewing 00:00:00
Part 3 – Investigative Interviewing 00:00:00
Part 4 – Therapeutic Interviewing 00:00:00
Conclusion 00:00:00

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