About This Course
This course is for you if you work with people as a leader or manager and are looking at ways to help improve performance by developing emotional intelligence through coaching.
The course gives you straightforward approaches to:
- Gaining an understanding or emotional intelligence with its application in coaching.
- Building coaching skills and creating a deeper understanding of working to develop other people to improve their capabilities and their performance
- Using questioning techniques for performance conversations that develops excellence
- Creating a coaching environment without formalizing coaching
The GROW (Goal, Reality, Options, Will) model is a well-respected tool in coaching and this is explored to improve your questioning and listening techniques. It demonstrates the power of coaching through the use of a structure that enables questioning to flow conversationally and in a logical sequence.
Other techniques are covered including a process to coach using emotional intelligence and help others discover their emotional intelligence.
Simple, to the point, no-nonsense and effective advice on workplace coaching with emotional intelligence.
Learning Objectives
- Develop your coaching and your emotional intelligence skills
- Identify how coaching with emotional intelligence can lead to better outcomes with people
- Determine how people would benefit from a coaching approach in a variety of circumstances
- Enhance your leadership capabilities through the application of emotional intelligence
- Use conversational techniques to build rapport and empathy
- Work with others’ motivation to achieve a higher level of performance
- Engage with people at a deeper level
Target Students
- This emotional intelligence course is designed for anyone in a leadership position in an organization who is interested in improving their coaching skills
- You will be responsible for leading and managing groups of people to achieve outcomes and enhance performance
- Generally, this course attracts human resources, sales and marketing, training professionals, corporate executives, leaders, managers, supervisors and coaches
- This course will not be of interest to you if you manage processes and tasks with little focus on the people involved
Our Promise to You
By the end of this course, you will have learned emotional intelligence.
30 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Get started today and learn more about emotional intelligence.
Course Curriculum
| Section 1 - Introduction | |||
| Introduction To The Course | 00:00:00 | ||
| Section 2 - What Is Emotional | |||
| Defining Emotional Intelligence | 00:00:00 | ||
| Frequently Asked Questions | 00:00:00 | ||
| An Insight Into Emotion | 00:00:00 | ||
| Emotional Intelligence At Work | 00:00:00 | ||
| Working With The Emotional Climate | 00:00:00 | ||
| Understanding Emotion | 00:00:00 | ||
| Handling Emotion | 00:00:00 | ||
| The Advantages And Disadvantages Of Emotional Intelligence | 00:00:00 | ||
| Section 3 - Coaching Skills And Capabilities | |||
| What Is Coaching? | 00:00:00 | ||
| Coaching In The Workplace | 00:00:00 | ||
| The Continuum Of Coaching | 00:00:00 | ||
| The Manager As A Coach | 00:00:00 | ||
| Coaching In A VUCA Environment | 00:00:00 | ||
| The Coach’s Toolkit | 00:00:00 | ||
| Listening | 00:00:00 | ||
| Questioning Techniques | 00:00:00 | ||
| The Importance Of Questions | 00:00:00 | ||
| Ask Or Educate Coaching | 00:00:00 | ||
| The Grow Model | 00:00:00 | ||
| Developing A Coaching Culture | 00:00:00 | ||
| Coaching Manual | 00:00:00 | ||
| Section 4 - Practical Activity: A Coaching Exercise | |||
| A Coaching Exercise | 00:00:00 | ||
| Section 5 - Coaching Using Meta - Programs | |||
| Theories Of Motivation – Needs | 00:00:00 | ||
| Theories Of Motivation – Vroom’s | 00:00:00 | ||
| Theories Of Motivation – Goals Theory | 00:00:00 | ||
| Rewards And Motivation | 00:00:00 | ||
| Words That Change Minds | 00:00:00 | ||
| The Motivational Meta-Program | 00:00:00 | ||
| Level Of Motivation | 00:00:00 | ||
| Criteria Of Motivation | 00:00:00 | ||
| Direction Of Motivation | 00:00:00 | ||
| Source Of Motivation | 00:00:00 | ||
| Reason For Motivation | 00:00:00 | ||
| Decision Factors Of Motivation | 00:00:00 | ||
| Determining Your Motivational Traits | 00:00:00 | ||
| Section 6 - Developing Emotional Intelligence Through Coaching | |||
| Emotional Intelligence Coaching | 00:00:00 | ||
| Discovery Of EI through Coaching | 00:00:00 | ||
| The Process Of Emotional Intelligence Coaching | 00:00:00 | ||
| Coaching With Emotional Intelligence | 00:00:00 | ||
| Section 7 - Practice Activity: Assessing Emotional Intelligence | |||
| Assessing Emotional Intelligence | 00:00:00 | ||
| Section 8 - More Resources | |||
| Light Bulb Moments Cards | 00:00:00 | ||
Course Reviews
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EXPERIENCED AND EFFECTIVE TEACHER
This course was recommended to me by a friend. It is well structured and well presented. The instructor, Mr. Hills is an experienced trainer and effective communicator – very clear and easy to understand. The content was interesting and when the course ended, I wanted to continue learning. I am looking forward to taking another one of Mr. Hill’s classes soon. Thank you.