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About This Course

Who this course is for:

  • This emotional intelligence course is designed for anyone in a leadership position in an organization who is interested in improving their coaching skills 
  • You will be responsible for leading and managing groups of people to achieve outcomes and enhance performance 
  • Generally, this course attracts human resources, sales and marketing, training professionals, corporate executives, leaders, managers, supervisors and coaches 
  • This course will not be of interest to you if you manage processes and tasks with little focus on the people involved 

What you’ll learn: 

  • Develop your coaching and your emotional intelligence skills 
  • Identify how coaching with emotional intelligence can lead to better outcomes with people 
  • Determine how people would benefit from a coaching approach in a variety of circumstances 
  • Enhance your leadership capabilities through the application of emotional intelligence 
  • Use conversational techniques to build rapport and empathy 
  • Work with others’ motivation to achieve a higher level of performance 
  • Engage with people at a deeper level 


  • You should have an interest and understanding of coaching and emotional intelligence but no prior knowledge and experience is needed to benefit from the course
  • An interest in how interactions with other people work and how to build them more effectively
  • A keenness to learn about coaching and how to work with emotional intelligence – yours and others emotional intelligence
  • You should have a willingness to complete the practical activities to grow and develop your emotional intelligence skills

This course is for you if you work with people as a leader or manager and are looking at ways to help improve performance by developing emotional intelligence through coaching. 

The course gives you straightforward approaches to: 

  • Gaining an understanding or emotional intelligence with its application in coaching.  
  • Building coaching skills and creating a deeper understanding of working to develop other people to improve their capabilities and their performance 
  • Using questioning techniques for performance conversations that develops excellence  
  • Creating a coaching environment without formalizing coaching  

The GROW (Goal, Reality, Options, Will) model is a well-respected tool in coaching and this is explored to improve your questioning and listening techniques. It demonstrates the power of coaching through the use of a structure that enables questioning to flow conversationally and in a logical sequence. 

Other techniques are covered including a process to coach using emotional intelligence and help others discover their emotional intelligence. 

Simple, to the point, no-nonsense and effective advice on workplace coaching with emotional intelligence.

Our Promise to You

By the end of this course, you will have learned emotional intelligence.

30 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today and learn more about emotional intelligence.

Course Curriculum

2h 27m

Section 1 - Introduction
Introduction To The Course 00:00:00
Section 2 - What Is Emotional
Defining Emotional Intelligence 00:00:00
Frequently Asked Questions 00:00:00
An Insight Into Emotion 00:00:00
Emotional Intelligence At Work 00:00:00
Working With The Emotional Climate 00:00:00
Understanding Emotion 00:00:00
Handling Emotion 00:00:00
The Advantages And Disadvantages Of Emotional Intelligence 00:00:00
Section 3 - Coaching Skills And Capabilities
What Is Coaching? 00:00:00
Coaching In The Workplace 00:00:00
The Continuum Of Coaching 00:00:00
The Manager As A Coach 00:00:00
Coaching In A VUCA Environment 00:00:00
The Coach’s Toolkit 00:00:00
Listening 00:00:00
Questioning Techniques 00:00:00
The Importance Of Questions 00:00:00
Ask Or Educate Coaching 00:00:00
The Grow Model 00:00:00
Developing A Coaching Culture 00:00:00
Coaching Manual 00:00:00
Section 4 - Practical Activity: A Coaching Exercise
A Coaching Exercise 00:00:00
Section 5 - Coaching Using Meta - Programs
Theories Of Motivation – Needs 00:00:00
Theories Of Motivation – Vroom’s 00:00:00
Theories Of Motivation – Goals Theory 00:00:00
Rewards And Motivation 00:00:00
Words That Change Minds 00:00:00
The Motivational Meta-Program 00:00:00
Level Of Motivation 00:00:00
Criteria Of Motivation 00:00:00
Direction Of Motivation 00:00:00
Source Of Motivation 00:00:00
Reason For Motivation 00:00:00
Decision Factors Of Motivation 00:00:00
Determining Your Motivational Traits 00:00:00
Section 6 - Developing Emotional Intelligence Through Coaching
Emotional Intelligence Coaching 00:00:00
Discovery Of EI through Coaching 00:00:00
The Process Of Emotional Intelligence Coaching 00:00:00
Coaching With Emotional Intelligence 00:00:00
Section 7 - Practice Activity: Assessing Emotional Intelligence
Assessing Emotional Intelligence 00:00:00
Section 8 - More Resources
Light Bulb Moments Cards 00:00:00

Course Reviews


2 ratings
  1. Anonymous

    Excellent Course


    This course is packed full of information that is easily understood and easily utilized in the Coaching field. Robin Hill, took his time to explain the content and how to utilize his course. The downloads are such an awesome bonus as well. I thoroughly enjoyed and will utilize everything I’ve learned in this course.

  2. Anonymous



    This course was recommended to me by a friend. It is well structured and well presented. The instructor, Mr. Hills is an experienced trainer and effective communicator – very clear and easy to understand. The content was interesting and when the course ended, I wanted to continue learning. I am looking forward to taking another one of Mr. Hill’s classes soon. Thank you.