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About This Course

Who this course is for:

  • Anyone who wants to advance their career by developing the #1 most important soft skill that leads to success
  • Anyone who wants to increase their interpersonal and intrapersonal emotional intelligence
  • Anyone who wants to be able to control their own emotions
  • Anyone who wants to understand or influence the emotions of others
  • Anyone who wants to get along better with co-workers, staff, or leadership at work
  • Anyone who wants better relationships in the workplace
  • Managers or leadership that want to create a positive work environment with low conflict and high productivity
  • Leaders (or future leaders) who want to gain the advantage of high emotional intelligence

What you’ll learn: 

  • Avoid workplace drama
  • Develop awareness of yourself and others
  • Take control of your thoughts and redirect your emotional state
  • Catch negative emotions early and avoid triggers
  • Reduce and release stress so that it doesn’t build up
  • De-escalate anger and redirect conflict
  • Understand non-verbal communication and body language
  • Establish rapport and influence
  • Understand another person’s perspective without reacting
  • Develop powerful reflective listening skills
  • Avoid common communication roadblocks
  • Handle others’ emotional states, including apathy, defensiveness, anger, or crying
  • Create a more positive work environment with low conflict and high productivity

Requirements: 

  • No prior knowledge is required to take this course

Many people are surprised to learn that IQ is not highly correlated with success, emotional intelligence is.

Many organizations make the mistake of only focusing on developing hard skills, while the truth is that soft skills, such as emotional intelligence, have been demonstrated to be the strongest predictor of job performance. So, why does having high levels of emotional intelligence in the workplace lead to success? Because it creates more rewarding, collaborative, and satisfying workplace relationships, which, in turn, leads to reduced stress and anxiety and greater productivity.

It’s no wonder that emotional intelligence has become a hot new focus in corporate soft skill development in top companies around the world. Whether you’re a manager who wants to better manage staff, a leader who wants to shift the culture at your company, or an employee who wants to improve your career and enjoy your job, learn proven strategies for handling emotions and improving relationships in the workplace.

Then, once you’ve developed awareness of and control over your own emotions, you’ll explore how to handle other people’s emotions and develop better communication and stronger relationships with your co-workers or staff. 

Our Promise to You

By the end of this course, you will have learned how to create a more positive work environment with emotional intelligence.

30 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today and learn more about emotional intelligence in the workplace.

Course Curriculum

1h 56m

Section 1 - Welcome And Getting Started
Introduction To Emotional Intelligence 00:00:00
Section 2 - Emotional Intelligence In The Workplace
What Is Emotional Intelligence? 00:00:00
The Importance Of Emotional Intelligence At Work 00:00:00
Understanding Your Emotional Intelligence 00:00:00
Exercise: Understanding Your Emotional Intelligence 00:00:00
Why Emotions Are Contagious (Mirror Neurons) 00:00:00
Exercise – Why Emotions Are Contagious: Mirror Neurons 00:00:00
Section 3 - Intrapersonal Emotional Intelligence
Understanding And Recognizing Emotions 00:00:00
Practicing Emotional Awareness 00:00:00
Exercise: Practicing Emotional Awareness 00:00:00
The Body-Mind Connection 00:00:00
Thoughts Create Emotions 00:00:00
Reframing Your Thoughts 00:00:00
Exercise: Reframing Your Thoughts 00:00:00
Catch Negative Emotions Early 00:00:00
Identify Triggers 00:00:00
Exercise: Identifying Triggers 00:00:00
Techniques for Overcoming Negative Emotions 00:00:00
Exercise: Overcome Negative Emotions 00:00:00
Section 4 - Reduce Stress To Increase Emotional Intelligence
The Importance Of Reducing Stress 00:00:00
Releasing Stress Through Venting 00:00:00
Exercise: Venting And Other Stress – Reduction Techniques 00:00:00
Tips For Stress Reduction 00:00:00
Section 5 - Interpersonal Emotional Intelligence
Identifying Emotions And Nonverbal Communication 00:00:00
Exercise: Emotion Identification Chart 00:00:00
Establishing Rapport 00:00:00
Exercise: Developing Rapport 00:00:00
Developing Empathy 00:00:00
Exercise: Developing Empathy 00:00:00
Listening Skills 00:00:00
Exercise: Effective Listening 00:00:00
Communication Skills 00:00:00
Exercise: Effective Communication Techniques 00:00:00
Handling Others’ Emotions 00:00:00
Exercise: Handling Others’ Emotions 00:00:00
Section 6 - Being An Emotionally Intelligent Manager
Emotional Intelligence In Leadership 00:00:00
Exercise: Emotional Intelligence In Leadership 00:00:00
The Importance Of Empathy For Managers 00:00:00
Exercise: The Importance Of Empathy For Leaders 00:00:00
Section 7 - Conclusion And Next Steps
Congratulations And Next Steps 00:00:00

Course Reviews

5

5
1 ratings
  1. MeLisa Andrews

    Really Good Information

    5

    A very detailed look into the different aspects of emotional Intelligence and why it’s important for the work environment.

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