Train The Trainer Serenity: How To Handle Challenging People

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This course is designed for those interested to learn the basics of how to handle challenging people and maintain a positive workplace with motivated employees.

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About This CourseBeginner

Serenity: 24 Hours to Peace: How to Handle Challenging People

How does it work?

Serenity contains 57 proven techniques from 20 different case studies to help you manage the 8 most difficult types of people you will encounter in the workplace:

  1. Resenters
  2. Fault Finders
  3. Hecklers
  4. Experts
  5. Talk Hogs
  6. Know-it-Alls
  7. Distracted Inefficients
  8. Stubborn Passivists

With case studies 1-7, you will learn how to stop interruptions, eliminate distractions, and stay on track.  

With case studies 8-17, you will learn how to handle negativity and maintain a positive working and learning environment.  

With case studies 18-20, you will learn how to manage inattention and motivate your employees and learners to listen and perform.  

If you haven’t experienced this before, it’s an amazing feeling to handle challenging people with strategies capable of actually changing people’s behavior. Instead of disinterested or disgruntled attitudes that can quickly derail a presentation, meeting, or classroom, you’ll have the 57 techniques and 20 case studies to manage the 8 most difficult types of employees you have with a proven system to handle challenging people.

So that even with challenging people in the room, you’ll be able to make a good impression quickly, and lay a foundation for them to look at you as a leader – to feel engaged, not steamrollered.

As managers, leaders, trainers and speakers, ourselves, we actually do this stuff!  You’ll get to see me model everything we suggest you do. Once you learn these techniques you will wonder how you ever survived without them – and you can do it all today, by getting access to Serenity.

You can simply follow our PROVEN 57-technique system to handle the 8 most challenging types of people to start seeing results almost instantly.

Our Promise to You

By the end of this course, you will have learned how to handle challenging people.

30 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today and learn more about how to handle challenging people.

Course Curriculum

Course Sections

Introduction And Welcome

Downloadable Material

Hog-Tie The Talk Hogs

Give The Experts The Spotlight

Simmer Down The Know-It-Alls

Placate Resenters – Part 1

Placate Resenters – Part 2

Handle The Fault-Finders

Shut Down The Hecklers

Stimulate Stubborn Passivists

Engage The Distracted Inefficient


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