Learn how to apply emotional information in effective and meaningful ways and how to effectively express assertive behaviour as a leader at critical times. Read more.
Hi. My name is Robin Hills. I am an emotional intelligence coach, trainer and facilitator with over 35 years business and commercial experience.
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Who this course is for:
- You will be in a leadership, management or supervisory role working with teams of people OR you are interested in developing your career in the management role
- This emotional intelligence course is designed for anyone in a leadership position in an organisation who is interested in improving the emotional climate
- This course will not be of interest to you if you manage processes and tasks with little focus on the people involved or you are responsible for the performance of a team of robots
What you’ll learn:Â
- Describe how to apply emotional information in effective and meaningful ways
- Recognise ways to use the intelligence in empathy at a deep level
- Examine reality with an open mind to determine how values, beliefs and mindset create filters that influence experience
- Investigate practical ways that you are utilising and balancing your energy for maximum efficiency
- Explore methods and techniques to effectively express assertive behaviour as a leader at critical times
- Distinguish the transactions between ego states and life positions defining how they influence behavior
- Explain what drives people’s behavior and the strokes they need to remain motivated
- Identify ways to work with expressed emotions in empathetic and meaningful ways
Requirements:Â
- This is an advanced course in emotional intelligence, so you should have an understanding of the basic principles of emotional intelligence
- You understand the foundations of emotional intelligence but are keen to practically apply this learning in the workplace
- You will have a keen interest in how interactions with other people work and how to build them more effectively as a leader
- You will have a willingness to complete the practical activities to grow and develop your emotional intelligence skills
Leading is not a series of mechanical tasks but a set of human interactions.
Leadership is a supremely human activity. This fact explains why, among all the many demands by leaders, their character means more than education. We may love and work hard for a leader who knows little about the technical aspects of our work, but is a human being who demonstrates high levels of emotional intelligence. Leaders who are mean-spirited are frustrating and disliked, however great their technical abilities.
The unique challenges that you face are mainly relational focused around the people that you lead. As a leader, you are responsible for generating trust, building authentic relationships and effective teams. It is vital that you lead by example and inspire excellence in others.
Being a human leader with emotional intelligence means being responsible, communicating clearly, keeping promises and having self-awareness.
This emotional intelligence leadership course investigates ways that you can apply emotional intelligence as a leader. It will be of relevance to you if you are in any leadership position.Â
This leadership course explores the application of emotional intelligence at work as a core underpinning skill of leadership. Your emotional intelligence helps you to manage your thinking along with your emotions to make authentic decisions and build quality relationships.
Combining some of the most powerful concepts of human behaviour and communication with recent insights into positive psychology and neuroscience, the course will help you to enhance your leadership abilities.
People often talk about positive and negative emotions. This is not that helpful as emotions cannot really be labelled in that way. The course also covers the myths around positive and negative emotions and why this terminology is not appropriate when working to understand emotions and emotional intelligence in the workplace as a leader.
To understand how and why emotional intelligence is important in leadership, we first need to have a better understanding of ourselves. We explore how to work with our strengths and limitations for greater impact and to understand what drives us and our emotional responses. We’ll be diving deep into our emotional intelligence and how our brains consciously and unconsciously respond to situations.
You can expect practical tools, concrete and simple activities that you will be able to use right away with your team and colleagues.
In the end, the aim of this course is to open the way for a new understanding of emotional intelligence leading to new, highly effective and sustainable insights into leadership as we rise up to the challenges of leadership in the 2020s.
By the end of this course, my aim is that using and applying your emotional intelligence at work as a leader, you will build upon the crucial role you play in your team and in its success. This knowledge will guide both you and your team to new levels of collaboration and engagement.
The science behind the course… Exploring the emotional intelligence framework at a deeper level, the course incorporates some of the most relevant studies and research based on human behaviour with a focus on how they can be practically applied to leadership and team management.
Behavioural sciences have gained an increased understanding of who we are as a species and how we engage with our environment and the people within it in emotional ways.
The insights gained through social sciences, positive psychology, and more recently the rapid breakthroughs in neuroscience provide a whole new understanding of who we are as human beings.
The learning from these disciplines can be applied to the corporate world and to leadership and this course gives insights into how this can be achieved using easy to apply techniques for concrete action.
For maximum benefit and impact, please ensure you’ve completed an introductory course in emotional intelligence first as this material builds upon your knowledge to dive deeper into the understanding and application of emotional intelligence in the workplace.
Whilst I have a series of emotional intelligence courses, you do not need to have taken one of my courses. There are many great online introductory emotional intelligence courses. These courses will take what you already know about emotional intelligence and build upon it in practical ways to move beyond the basic principles and to answer the question “Interesting, but so what?”
This course is an Advanced Edition of my Emotional Intelligence Leadership Training and Development program.
Our Promise to You
By the end of this course, you will have learned emotional intelligence in leadership.
Â
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Â
Get started today and learn more about emotional intelligence.
Course Curriculum
Section 1 - Introduction To Applied Emotional Intelligence: The Human Side Of Leadership | |||
Introduction To Applied Emotional Intelligence: The Human Side Of Leadership | 00:00:00 | ||
Practical Activity: Reflecting About This Leadership Course | 00:00:00 | ||
The Learning Outcomes Of The Course | 00:00:00 | ||
The Emotional Intelligence Iceberg | 00:00:00 | ||
The Myth About Positive And Negative Emotions | 00:00:00 | ||
Why Being Selfish, Prejudiced And Narrow-Minded Develops Emotional Intelligence | 00:00:00 | ||
Emotional Intelligence, VUCA And Empathy | 00:00:00 | ||
Section 2 - Perception - How You Perceive The World Around You | |||
Determining Reality - Considering How Your Filters Affect Your Reality | 00:00:00 | ||
Exploring The Sensory Input Channels | 00:00:00 | ||
Inattentional Blindness - The Illusion Of Attention | 00:00:00 | ||
Values And Beliefs | 00:00:00 | ||
Mindset - The Differences Between A Fixed Mindset And A Growth Mindset | 00:00:00 | ||
Leadership Principles - Deletion Filter | 00:00:00 | ||
Leadership Principles - Distortion Filter | 00:00:00 | ||
Leadership Principles - Generalisation Filter | 00:00:00 | ||
The Skill-Will Matrix | 00:00:00 | ||
Section 3 - Human Factors | |||
Introducing Human Factors | 00:00:00 | ||
Considerations Around Human Factors | 00:00:00 | ||
The Benefits Of The Non-Technical Skills Of Human Factors | 00:00:00 | ||
Everyone's Rights And Responsibilities | 00:00:00 | ||
The Rules Of Assertiveness | 00:00:00 | ||
Practical Activity: Leadership And The Rules Of Assertiveness | 00:00:00 | ||
Section 4 - Understanding Energy | |||
Understanding Energy And Module Learning Outcomes | 00:00:00 | ||
The Flow Of Energy | 00:00:00 | ||
The Dimensions Of Energy | 00:00:00 | ||
Energy Cycles | 00:00:00 | ||
Energy Quality And Quantity | 00:00:00 | ||
Energy Management | 00:00:00 | ||
Energy Expenditure And Renewal | 00:00:00 | ||
Positive Energy Rituals | 00:00:00 | ||
Key Sources Of Energy - Breathing, Nutrition, And Hydration | 00:00:00 | ||
Key Sources Of Energy - Sleep, Exercise, And Stress | 00:00:00 | ||
Key Sources Of Energy - Focus And Concentration, And Critical Thinking | 00:00:00 | ||
Understanding Energy - Learning Review | 00:00:00 | ||
Practical Activity: Energy Management Action Plan | 00:00:00 | ||
Section 5 - Transactional Analysis | |||
Behavioural Flexibility And How Attitude And Behaviour Are Linked | 00:00:00 | ||
Practical Activity: Transactional Analysis Questionnaire | 00:00:00 | ||
Introducing Transactional Analysis | 00:00:00 | ||
Investigating Transactions | 00:00:00 | ||
Further Considerations About Transactional Analysis | 00:00:00 | ||
Ten Tips For Maintaining Adult To Adult Transactions | 00:00:00 | ||
Booklet: Understanding Communication With Transactional Analysis | 00:00:00 | ||
Practical Activity: Working With Ego States | 00:00:00 | ||
Understanding Strokes | 00:00:00 | ||
Stroke Filters | 00:00:00 | ||
Practical Activity: Assessing Your Stroking Profile | 00:00:00 | ||
Life Positions - Feeling Okay | 00:00:00 | ||
Transactional Analysis Quiz | 00:00:00 | ||
Section 6 - Drivers | |||
Investigating Motivational Drivers | 00:00:00 | ||
Introducing Transactional Analysis Drivers | 00:00:00 | ||
Practical Activity - Identifying Your Drivers | 00:00:00 | ||
Be Perfect | 00:00:00 | ||
Be Strong | 00:00:00 | ||
Hurry Up | 00:00:00 | ||
Please Others | 00:00:00 | ||
Try Hard | 00:00:00 | ||
Transactional Analysis Drivers Summary | 00:00:00 | ||
Lightbulb Moments Resource Cards - Transactional Analysis Drivers | 00:00:00 | ||
Section 7 - Expression Of Emotion | |||
Facial Expressions | 00:00:00 | ||
Brain Damage And Emotions | 00:00:00 | ||
Working With Facial Expressions | 00:00:00 | ||
Booklet: Emotional Expression On The Face | 00:00:00 | ||
How To Work With Expressed Emotions | 00:00:00 | ||
Practical Activity: Interpreting Expressed Emotions | 00:00:00 | ||
Section 8 - Course Conclusion | |||
Review Of The Course | 00:00:00 | ||
Practical Activity: Three Good Things To Develop Your Leadership | 00:00:00 | ||
Conclusion To The Course | 00:00:00 |
About This Course
Who this course is for:
- You will be in a leadership, management or supervisory role working with teams of people OR you are interested in developing your career in the management role
- This emotional intelligence course is designed for anyone in a leadership position in an organisation who is interested in improving the emotional climate
- This course will not be of interest to you if you manage processes and tasks with little focus on the people involved or you are responsible for the performance of a team of robots
What you’ll learn:Â
- Describe how to apply emotional information in effective and meaningful ways
- Recognise ways to use the intelligence in empathy at a deep level
- Examine reality with an open mind to determine how values, beliefs and mindset create filters that influence experience
- Investigate practical ways that you are utilising and balancing your energy for maximum efficiency
- Explore methods and techniques to effectively express assertive behaviour as a leader at critical times
- Distinguish the transactions between ego states and life positions defining how they influence behavior
- Explain what drives people’s behavior and the strokes they need to remain motivated
- Identify ways to work with expressed emotions in empathetic and meaningful ways
Requirements:Â
- This is an advanced course in emotional intelligence, so you should have an understanding of the basic principles of emotional intelligence
- You understand the foundations of emotional intelligence but are keen to practically apply this learning in the workplace
- You will have a keen interest in how interactions with other people work and how to build them more effectively as a leader
- You will have a willingness to complete the practical activities to grow and develop your emotional intelligence skills
Leading is not a series of mechanical tasks but a set of human interactions.
Leadership is a supremely human activity. This fact explains why, among all the many demands by leaders, their character means more than education. We may love and work hard for a leader who knows little about the technical aspects of our work, but is a human being who demonstrates high levels of emotional intelligence. Leaders who are mean-spirited are frustrating and disliked, however great their technical abilities.
The unique challenges that you face are mainly relational focused around the people that you lead. As a leader, you are responsible for generating trust, building authentic relationships and effective teams. It is vital that you lead by example and inspire excellence in others.
Being a human leader with emotional intelligence means being responsible, communicating clearly, keeping promises and having self-awareness.
This emotional intelligence leadership course investigates ways that you can apply emotional intelligence as a leader. It will be of relevance to you if you are in any leadership position.Â
This leadership course explores the application of emotional intelligence at work as a core underpinning skill of leadership. Your emotional intelligence helps you to manage your thinking along with your emotions to make authentic decisions and build quality relationships.
Combining some of the most powerful concepts of human behaviour and communication with recent insights into positive psychology and neuroscience, the course will help you to enhance your leadership abilities.
People often talk about positive and negative emotions. This is not that helpful as emotions cannot really be labelled in that way. The course also covers the myths around positive and negative emotions and why this terminology is not appropriate when working to understand emotions and emotional intelligence in the workplace as a leader.
To understand how and why emotional intelligence is important in leadership, we first need to have a better understanding of ourselves. We explore how to work with our strengths and limitations for greater impact and to understand what drives us and our emotional responses. We’ll be diving deep into our emotional intelligence and how our brains consciously and unconsciously respond to situations.
You can expect practical tools, concrete and simple activities that you will be able to use right away with your team and colleagues.
In the end, the aim of this course is to open the way for a new understanding of emotional intelligence leading to new, highly effective and sustainable insights into leadership as we rise up to the challenges of leadership in the 2020s.
By the end of this course, my aim is that using and applying your emotional intelligence at work as a leader, you will build upon the crucial role you play in your team and in its success. This knowledge will guide both you and your team to new levels of collaboration and engagement.
The science behind the course… Exploring the emotional intelligence framework at a deeper level, the course incorporates some of the most relevant studies and research based on human behaviour with a focus on how they can be practically applied to leadership and team management.
Behavioural sciences have gained an increased understanding of who we are as a species and how we engage with our environment and the people within it in emotional ways.
The insights gained through social sciences, positive psychology, and more recently the rapid breakthroughs in neuroscience provide a whole new understanding of who we are as human beings.
The learning from these disciplines can be applied to the corporate world and to leadership and this course gives insights into how this can be achieved using easy to apply techniques for concrete action.
For maximum benefit and impact, please ensure you’ve completed an introductory course in emotional intelligence first as this material builds upon your knowledge to dive deeper into the understanding and application of emotional intelligence in the workplace.
Whilst I have a series of emotional intelligence courses, you do not need to have taken one of my courses. There are many great online introductory emotional intelligence courses. These courses will take what you already know about emotional intelligence and build upon it in practical ways to move beyond the basic principles and to answer the question “Interesting, but so what?”
This course is an Advanced Edition of my Emotional Intelligence Leadership Training and Development program.
Our Promise to You
By the end of this course, you will have learned emotional intelligence in leadership.
Â
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Â
Get started today and learn more about emotional intelligence.
Course Curriculum
Section 1 - Introduction To Applied Emotional Intelligence: The Human Side Of Leadership | |||
Introduction To Applied Emotional Intelligence: The Human Side Of Leadership | 00:00:00 | ||
Practical Activity: Reflecting About This Leadership Course | 00:00:00 | ||
The Learning Outcomes Of The Course | 00:00:00 | ||
The Emotional Intelligence Iceberg | 00:00:00 | ||
The Myth About Positive And Negative Emotions | 00:00:00 | ||
Why Being Selfish, Prejudiced And Narrow-Minded Develops Emotional Intelligence | 00:00:00 | ||
Emotional Intelligence, VUCA And Empathy | 00:00:00 | ||
Section 2 - Perception - How You Perceive The World Around You | |||
Determining Reality - Considering How Your Filters Affect Your Reality | 00:00:00 | ||
Exploring The Sensory Input Channels | 00:00:00 | ||
Inattentional Blindness - The Illusion Of Attention | 00:00:00 | ||
Values And Beliefs | 00:00:00 | ||
Mindset - The Differences Between A Fixed Mindset And A Growth Mindset | 00:00:00 | ||
Leadership Principles - Deletion Filter | 00:00:00 | ||
Leadership Principles - Distortion Filter | 00:00:00 | ||
Leadership Principles - Generalisation Filter | 00:00:00 | ||
The Skill-Will Matrix | 00:00:00 | ||
Section 3 - Human Factors | |||
Introducing Human Factors | 00:00:00 | ||
Considerations Around Human Factors | 00:00:00 | ||
The Benefits Of The Non-Technical Skills Of Human Factors | 00:00:00 | ||
Everyone's Rights And Responsibilities | 00:00:00 | ||
The Rules Of Assertiveness | 00:00:00 | ||
Practical Activity: Leadership And The Rules Of Assertiveness | 00:00:00 | ||
Section 4 - Understanding Energy | |||
Understanding Energy And Module Learning Outcomes | 00:00:00 | ||
The Flow Of Energy | 00:00:00 | ||
The Dimensions Of Energy | 00:00:00 | ||
Energy Cycles | 00:00:00 | ||
Energy Quality And Quantity | 00:00:00 | ||
Energy Management | 00:00:00 | ||
Energy Expenditure And Renewal | 00:00:00 | ||
Positive Energy Rituals | 00:00:00 | ||
Key Sources Of Energy - Breathing, Nutrition, And Hydration | 00:00:00 | ||
Key Sources Of Energy - Sleep, Exercise, And Stress | 00:00:00 | ||
Key Sources Of Energy - Focus And Concentration, And Critical Thinking | 00:00:00 | ||
Understanding Energy - Learning Review | 00:00:00 | ||
Practical Activity: Energy Management Action Plan | 00:00:00 | ||
Section 5 - Transactional Analysis | |||
Behavioural Flexibility And How Attitude And Behaviour Are Linked | 00:00:00 | ||
Practical Activity: Transactional Analysis Questionnaire | 00:00:00 | ||
Introducing Transactional Analysis | 00:00:00 | ||
Investigating Transactions | 00:00:00 | ||
Further Considerations About Transactional Analysis | 00:00:00 | ||
Ten Tips For Maintaining Adult To Adult Transactions | 00:00:00 | ||
Booklet: Understanding Communication With Transactional Analysis | 00:00:00 | ||
Practical Activity: Working With Ego States | 00:00:00 | ||
Understanding Strokes | 00:00:00 | ||
Stroke Filters | 00:00:00 | ||
Practical Activity: Assessing Your Stroking Profile | 00:00:00 | ||
Life Positions - Feeling Okay | 00:00:00 | ||
Transactional Analysis Quiz | 00:00:00 | ||
Section 6 - Drivers | |||
Investigating Motivational Drivers | 00:00:00 | ||
Introducing Transactional Analysis Drivers | 00:00:00 | ||
Practical Activity - Identifying Your Drivers | 00:00:00 | ||
Be Perfect | 00:00:00 | ||
Be Strong | 00:00:00 | ||
Hurry Up | 00:00:00 | ||
Please Others | 00:00:00 | ||
Try Hard | 00:00:00 | ||
Transactional Analysis Drivers Summary | 00:00:00 | ||
Lightbulb Moments Resource Cards - Transactional Analysis Drivers | 00:00:00 | ||
Section 7 - Expression Of Emotion | |||
Facial Expressions | 00:00:00 | ||
Brain Damage And Emotions | 00:00:00 | ||
Working With Facial Expressions | 00:00:00 | ||
Booklet: Emotional Expression On The Face | 00:00:00 | ||
How To Work With Expressed Emotions | 00:00:00 | ||
Practical Activity: Interpreting Expressed Emotions | 00:00:00 | ||
Section 8 - Course Conclusion | |||
Review Of The Course | 00:00:00 | ||
Practical Activity: Three Good Things To Develop Your Leadership | 00:00:00 | ||
Conclusion To The Course | 00:00:00 |