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About This Course

Who this course is for:

  • Business owners
  • Brokers
  • Those who want to learn more about negotiation and influence

What you’ll learn: 

  • The Components of Influence
  • How to use your personality type in influencing
  • How to influence by listening
  • How to influence non-verbally
  • What negotiation is
  • The four possible outcomes of negotiation
  • The Drivers of Success in Negotiation
  • How to prepare for a negotiation
  • How to build rapport
  • Questions to use in negotiation
  • How to close a negotiation
  • What to do if a negotiation gets “stuck”
  • Specific issues in negotiating a project; a business contract; a job application; and asking for a pay rise or promotion

Requirements:

  • No prior knowledge is required to take this course

To communicate effectively; to facilitate improving performance; and to negotiate positive outcomes with colleagues, customers and suppliers, we need to influence others. Influencing is something we do every day and is particularly important in our professional lives as we seek to ensure our work impacts the organisation positively.

Negotiation is another skill we use every day – from agreeing what the kids can watch on their devices, to what to have for dinner, to the remit and timescale for an upcoming project, to contracting a systems upgrade, or planning the year-end process, and so on. Even applying for a new job is a negotiation around skills, requirements and their worth. In this course, we look at developing your influencing skills and combining them with negotiation skills to improve your effectiveness at work. 

We hope you enjoy the course.

Our Promise to You

By the end of this course, you will have learned to improve your negotiation and influencing skills.

30 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today and learn more about negotiating and influencing.

Course Curriculum

1h 43m

Section 1 - Introduction And Course Lessons
Influencing 00:00:00
Influencing Is About Helping Others Understand 00:00:00
Your Personality Affects How You Influence Others 00:00:00
Influencing By Listening 00:00:00
Exercise: Your Influencing Inventory 00:00:00
What Is Negotiation? 00:00:00
The Drivers Of Success In Negotiation 00:00:00
Information And Power In Negotiation 00:00:00
Exercise: Prepare To Negotiate 00:00:00
Successful Negotiation 00:00:00
The Importance Of Rapport 00:00:00
Questions In Negotiation 00:00:00
Reducing Stress In Negotiation 00:00:00
Exercise: Examine Your Trust Profile 00:00:00
Bringing The Negotiation To A Close 00:00:00
Dealing With Deadlock 00:00:00
Negotiating Online 00:00:00
Specific Negotiation Scenarios 00:00:00
More Negotiation Scenarios 00:00:00
The Negotiator’s Toolkit 00:00:00
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