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Understanding JIRA For Users, Managers And Admins
4.8( 13 REVIEWS )
6h 12m

This course is designed for those interested to learn the basics of JIRA.

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Course Skill Level
Time Estimate
6h 12m


Dan is an author and award-winning podcaster with extensive experience in agile processes and productivity.

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About This Course

Who this course is for:

  • This JIRA course is meant for three main types of people: JIRA users who want to be able to use it better. Team leaders and managers who want to take advantage of its features for their team and finally, administrators who need to set JIRA up for their teams and companies.
  • This JIRA course is NOT meant to be an end-all, one-stop-shop for everything you’ll need to know to customize every feature in JIRA. There are just too many variables to include everything, so instead, we’re focusing on the core concepts and features to get you up to speed quickly.

What you’ll learn: 

  • Understand JIRA’s core features and how it works.
  • Use JIRA more productively.
  • Benefit from JIRA as a team leader or manager.
  • Set JIRA up for your team or company as an administrator.


  • While you don’t have to have JIRA to watch this course, if you want to follow along you’ll need at least a JIRA Software Cloud subscription from Atlassian.

This Introduction to JIRA course is intended to get you up to speed on how to be more productive and effective in JIRA. We will focus on the three main types of users in JIRA. The modules in this course are broken up for each of these types, so no matter which one you are, you’ll be able to quickly access the things you need.

In the first module, we’ll cover some core concepts and terms you’ll need to know about both Agile and JIRA before diving into the software itself.

After that, we’ll look at JIRA from an end user’s perspective. What are the key things you’ll need to know as someone who’s just using JIRA at your company? That’s what we’ll look at in the second module.

When you’re a team leader or manager using JIRA, there are some things you can do to help your team be more effective. So we’ll look at some of these things in the third module.

Finally, as a JIRA administrator, there’s a lot of ways you can help your company by setting them up for success in JIRA. In the fourth module, we’ll look at JIRA from an administrator’s perspective.

Now even though this course is organized for different types of users, I wanted to make it so no matter what type of user you are you’ll benefit from watching all of it if you wanted. For example, even if you’re only using JIRA as an end user you can find it beneficial to understand how JIRA workflows and processes work so you can “speak the language” when you’re asking your JIRA administrator for something.

Our Promise to You

By the end of this course, you will have learned the basics of JIRA.

10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today and learn more about the basics of JIRA.

Course Curriculum

Section 1 - Course Introduction
What Is JIRA? 00:00:00
How To Use This Course Successfully 00:00:00
Section 2 - Terms And Concepts
Module Introduction 00:00:00
Agile Basics 00:00:00
Stories And Epics 00:00:00
Issues And Projects 00:00:00
Cloud Versus Server 00:00:00
Section 3 - Using JIRA
Module Introduction 00:00:00
UI Overview 00:00:00
Understanding Projects 00:00:00
Issue Detail View Overview 00:00:00
Creating New Issues 00:00:00
Searching For Issues 00:00:00
Advanced Searching With JQL 00:00:00
Saving Filters 00:00:00
Scrum Agile Board Overview 00:00:00
Managing Your Backlog 00:00:00
Kanban Agile Board Overview 00:00:00
Working With Epics 00:00:00
Working With Versions 00:00:00
Section 4 - JIRA For Managers And Team Leads
Module Introduction 00:00:00
Creating A Scrum Board 00:00:00
Editing A Scrum Board 00:00:00
Continuing To Edit Scrum Boards 00:00:00
Creating A Kanban Board 00:00:00
Editing A Kanban Board 00:00:00
Continuing To Edit Kanban Boards 00:00:00
Pulling Reports 00:00:00
Creating And Sharing Dashboards With Your Team 00:00:00
Creating And Sharing Filters With Your Team 00:00:00
Bulk Editing Issues 00:00:00
Section 5 - JIRA For Administrators
Module Introduction 00:00:00
Adding And Inviting Users 00:00:00
Organizing Users In Groups 00:00:00
Creating New Projects 00:00:00
Project Administration Overview 00:00:00
Creating New Issue Types 00:00:00
Assigning Issue Types To Projects 00:00:00
Working With Screens 00:00:00
Creating And Understanding Statuses 00:00:00
Understanding Project Workflows 00:00:00
Editing Existing Workflows 00:00:00
Creating And Understanding Resolutions 00:00:00
Creating Custom Fields 00:00:00
Understanding Project Permissions 00:00:00
Section 6 - Bonus: Customer Questions
How To Get Issues To Show Up On Scrum And Kanban Boards At The Same Time 00:00:00
How To Move Issues Between Projects 00:00:00
How To Show The Search Dropdown Boxes 00:00:00
Understanding “Automatic” Assignees 00:00:00
How To Tag Issues From A Sprint With A Specific Version 00:00:00
How To Fix An Error When Adding Transitions In A Workflow 00:00:00
Customizing The Issues In A New Agile Board 00:00:00

Course Review


13 Ratings
  1. Anonymous
    Nathaniel Drost June 1, 2022 at 02:05 AM

    Great intro to Jira


    Having never worked with Jira before, this course was easy to follow and gave me a basic understanding of how to navigate and manage projects in the software.

  2. Anonymous

    Good course


    This is a very good and informative course. Thanks Dan!

  3. Anonymous

    Good Beginner's Course for Jira Users


    Straightforward and insightful course content.

  4. Anonymous
    Alexxis Colvin June 7, 2021 at 13:53 PM

    JIRA overview


    Wonderful! Great course.

  5. Anonymous

    Pretty Good


    Pretty good.



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