Understanding JIRA For Users, Managers And Admins

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This course is designed for those interested to learn the basics of JIRA.

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About This CourseBeginner

This Introduction to JIRA course is intended to get you up to speed on how to be more productive and effective in JIRA. We will focus on the three main types of users in JIRA. The modules in this course are broken up for each of these types, so no matter which one you are you’ll be able to quickly access the things you need.

In the first module, we’ll cover some core concepts and terms you’ll need to know about both Agile and JIRA before diving into the software itself.

After that, we’ll look at JIRA from an end user’s perspective. What are the key things you’ll need to know as someone who’s just using JIRA at your company? That’s what we’ll look at in the second module.

When you’re a team leader or manager using JIRA, there are some things you can do to help your team be more effective. So we’ll look at some of these things in the third module.

Finally, as a JIRA administrator, there’s a lot of ways you can help your company by setting them up for success in JIRA. In the fourth module, we’ll look at JIRA from an administrator’s perspective.

Now even though this course is organized for different types of users, I wanted to make it so no matter what type of user you are you’ll benefit from watching all of it if you wanted. For example, even if you’re only using JIRA as an end user you can find it beneficial to understand how JIRA workflows and processes work so you can “speak the language” when you’re asking your JIRA administrator for something.

What are the requirements?

  • While you don’t have to have JIRA to watch this course, if you want to follow along you’ll need at least a JIRA Software Cloud subscription from Atlassian.

What am I going to get from this course?

  • Understand JIRA’s core features and how it works.
  • Use JIRA more productively.
  • Benefit from JIRA as a team leader or manager.
  • Set JIRA up for your team or company as an administrator.

Who is the target audience?

  • This JIRA course is meant for three main types of people: JIRA users who want to be able to use it better. Team leaders and managers who want to take advantage of its features for their team and finally, administrators who need to set JIRA up for their teams and companies.
  • This JIRA course is NOT meant to be an end-all, one-stop-shop for everything you’ll need to know to customize every feature in JIRA. There are just too many variables to include everything, so instead, we’re focusing on the core concepts and features to get you up to speed quickly.

Our Promise to You
By the end of this course, you will have learned the basics of JIRA.

30 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today and learn more about the basics of JIRA.

Course Curriculum

Course Sections

What Is JIRA?

How To Use This Course Successfully

Module Introduction

Agile Basics

Stories And Epics

Issues And Projects

Cloud Versus Server

Module Introduction

UI Overview

Understanding Projects

Issue Detail View Overview

Creating New Issues

Searching For Issues

Advanced Searching With JQL

Saving Filters

Scrum Agile Board Overview

Managing Your Backlog

Kanban Agile Board Overview

Working With Epics

Working With Versions

Module Introduction

Creating A Scrum Board

Editing A Scrum Board

Continuing To Edit Scrum Boards

Creating A Kanban Board

Editing A Kanban Board

Continuing To Edit Kanban Boards

Pulling Reports

Creating And Sharing Dashboards With Your Team

Creating And Sharing Filters With Your Team

Bulk Editing Issues

Module Introduction

Adding And Inviting Users

Organizing Users In Groups

Creating New Projects

Project Administration Overview

Creating New Issue Types

Assigning Issue Types To Projects

Working With Screens

Creating And Understanding Statuses

Understanding Project Workflows

Editing Existing Workflows

Creating And Understanding Resolutions

Creating Custom Fields

Understanding Project Permissions

How To Get Issues To Show Up On Scrum And Kanban Boards At The Same Time

How To Move Issues Between Projects

How To Show The Search Dropdown Boxes

Understanding “Automatic” Assignees

How To Tag Issues From A Sprint With A Specific Version

How To Fix An Error When Adding Transitions In A Workflow

Customizing The Issues In A New Agile Board


6 student reviews
  1. Jack Oliveira says:

    Excellent Course
    Covered all the basics, along with some intermediate and advanced topics. I had only used JIRA a few times before this session, and now feel that I can use it near its full potential. Recommended for anyone who wants to learn how to use JIRA.

  2. Vanessa says:

    Great Course
    This course was easy to follow and understand. It was well organized and presented at a great pace. I would certainly recommend this to new JIRA users as it provides a basic understanding in a simple way.

  3. Akalpit says:

    Great Course for new JIRA users
    I found this very well organized and informative! Kudos to the trainer