Listening Skills: Top 1 Soft Skill Success Factor in Business
This course is designed for those interested to learn the basics of listening skills and how to gain the respect and loyalty that you need in your life as a leader by making others feel understood.
About This CourseBeginner
The best communicators in any industry have one soft skill in common – they have exceptional listening skills.
At the end of the day, as a new or experienced communicator, there are three key things you can do to listen well and still be able to handle your leadership position. These three key things form the foundation for the agenda of this course.
Module 1: Get Out of Survival Mode
When you’re in survival mode, you simply cannot listen very well.
Whether you are a new communicator or have been in a communication role for a long time, you can probably remember that time in your life when you were just trying to make ends meet or get your career or business off the ground – that’s survival mode.
Module 2: Put On Your Curiosity Hat
What makes somebody feel like he is working with a great communicator?
If your staff members say they love working for you, there’s likely a strong sense of loyalty there. The real question may be: What makes people loyal? The answer is that people feel loyal when they feel understood.
Module 3: Develop A Listening Action Plan
You know you need to listen well to be a great communicator.
Let’s say you’re now out of survival mode; you’re relaxed and ready to listen.
- You’ve got your curiosity hat on.
- You know why you want to listen to someone.
- You’ve walked into the room, and you’re focused on one person.
- You’ve even complemented the person’s body language.
As you learn and become more confident at listening, you will take some of the pressure off of yourself, and it becomes easier to relax, shut up, and let the other person talk.
Our Promise to You
By the end of this course, you will have learned listening skills.
30 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Get started today and learn more about listening skills.
Introduction And Welcome
Get Out Of Survival Mode
Put On Your Curiosity Hat
Develop A Listening Plan For Planned Interactions
Develop A Listening Plan For Ad Hoc Interactions
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