Managing And Leading Change: A Practical Introduction To A Complex Challenge
This course is designed for those interested to learn the basics of change management and how to effectively handle, lead, and communicate with people through it.
About This CourseBeginner
Change is a constant part of organizational life. And you may soon be called upon to help lead it.
But, people fear change, and this leads to resistance. This makes leading and managing change one of your most challenging roles.
And, unless you make a specialism of change, it will take you way beyond your familiar comfort zone. You’ll need a new communication, management, and supervision tool-set.
But change is predictable, So, you can anticipate much of how people will respond. And all our experiences show that your priority will be to engage with them positively. Resistance will certainly come, but with the right tools, you can plan, prepare, and handle it.
This course will give you those tools. And, beyond that, you’ll also learn:
- The drivers for change,
- how to communicate them, and
- the way to lead people through to a new reality.
Who this course is for:
- Supervisors, managers and leaders at all levels, who need to lead change in their organization
- Team members who are experiencing change and want to understand what’s going on.
Our Promise to You
By the end of this course, you will have learned change management.
30 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Get started today and learn more about change management.
Section 1 - Introduction: Change At Work
Your Workbook For The Course
The Cycle Of Change
Your Case Study Workbook
Exercise: The Barriers To Change
Sources Of And Barriers To Change
Section 2 - Step 1: Demonstrate The Need For Change
The First Layer Of Resistance To Change
Demonstrating The Need For Change: Applying Leverage
What If They Still Don’t Accept The Need For Change – Pattern Interrupt
Case Study – Day 1: New Dawn
Tools For Change Leaders: Mad-Sad-Glad Exercise
Tools For Change Leaders: Perceptual Positions
Section 3 - Step 2: Create A Compelling Future
Fear And Desire As Motivators For Change
A Compelling Future
Tools For Change Leaders: Stakeholder Triage
Tools For Change Leaders: Stakeholder Analysis
Case Study – Day 7: Stakeholder Analysis
Section 4 - Step 3: Expect An Argument
Response To Change: Introduction
The Change Curve
Case Study – Day 11: The Impact Of Change
The Impact Of Change On Operational Performance
The Three Phases Of A Change Program
How To Communicate Well
Tools For Change Leaders: Communication Plan
Tools For Change Leaders: Progression Plan
Section 5 - Handling Resistance
Resistance To Change
The Inner Layers Of The Onion
Case Study – Day 24: A Dozen Reasons
Engage With The Resistance
Win Over Your Resisters – Part 1
Win Over Your Resisters – Part 2
Case Study – Day 25: Handling Resistance
Section 6 - Steps 4, 5 And 6: Leading The Change
It’s A Project
99 Per Cent Perspiration
Case Study – Day 65: You Are The Change Leader
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