About This Course

Change is a constant part of organizational life. And you may soon be called upon to help lead it.

But, people fear change, and this leads to resistance. This makes leading and managing change one of your most challenging roles. 

And, unless you make a specialism of change, it will take you way beyond your familiar comfort zone. You’ll need a new communication, management, and supervision tool-set. 

But change is predictable, So, you can anticipate much of how people will respond. And all our experiences show that your priority will be to engage with them positively. Resistance will certainly come, but with the right tools, you can plan, prepare, and handle it. 

This course will give you those tools. And, beyond that, you’ll also learn:

  • The drivers for change, 
  • how to communicate them, and
  • the way to lead people through to a new reality.

Who this course is for:

  • Supervisors, managers and leaders at all levels, who need to lead change in their organization
  • Team members who are experiencing change and want to understand what’s going on.

Our Promise to You

By the end of this course, you will have learned change management.

30 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today and learn more about change management.

Course Curriculum

Section 1 - Introduction: Change At Work
Welcome 00:00:00
Your Workbook For The Course 00:00:00
The Cycle Of Change 00:00:00
Your Case Study Workbook 00:00:00
Exercise: The Barriers To Change 00:00:00
Sources Of And Barriers To Change 00:00:00
Section 2 - Step 1: Demonstrate The Need For Change
The First Layer Of Resistance To Change 00:00:00
Demonstrating The Need For Change: Applying Leverage 00:00:00
What If They Still Don’t Accept The Need For Change – Pattern Interrupt 00:00:00
Case Study – Day 1: New Dawn 00:00:00
Tools For Change Leaders: Mad-Sad-Glad Exercise 00:00:00
Tools For Change Leaders: Perceptual Positions 00:00:00
Section 3 - Step 2: Create A Compelling Future
Fear And Desire As Motivators For Change 00:00:00
A Compelling Future 00:00:00
Stakeholder Engagement 00:00:00
Tools For Change Leaders: Stakeholder Triage 00:00:00
Tools For Change Leaders: Stakeholder Analysis 00:00:00
Case Study – Day 7: Stakeholder Analysis 00:00:00
Section 4 - Step 3: Expect An Argument
Response To Change: Introduction 00:00:00
The Change Curve 00:00:00
Case Study – Day 11: The Impact Of Change 00:00:00
The Impact Of Change On Operational Performance 00:00:00
The Three Phases Of A Change Program 00:00:00
How To Communicate Well 00:00:00
Tools For Change Leaders: Communication Plan 00:00:00
Tools For Change Leaders: Progression Plan 00:00:00
Section 5 - Handling Resistance
Resistance To Change 00:00:00
The Inner Layers Of The Onion 00:00:00
Case Study – Day 24: A Dozen Reasons 00:00:00
Engage With The Resistance 00:00:00
Win Over Your Resisters – Part 1 00:00:00
Win Over Your Resisters – Part 2 00:00:00
Case Study – Day 25: Handling Resistance 00:00:00
Section 6 - Steps 4, 5 And 6: Leading The Change
It’s A Project 00:00:00
99 Per Cent Perspiration 00:00:00
Case Study – Day 65: You Are The Change Leader 00:00:00
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