This course is designed for those interested to learn the basics of change management and how to effectively handle, lead, and communicate with people through it.
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A business trainer, author & speaker. Helps professionals, managers & leaders excel with management, leadership, and personal effectiveness training.
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About This Course
Who this course is for:
- Supervisors, managers and leaders at all levels, who need to lead change in their organization
- Team members who are experiencing change and want to understand what’s going on
What you’ll learn:Â
- Convince people about the need for change
- Evaluate how people feel about the changes
- Paint a compelling picture of the future
- Anticipate how people will respond to change
- Anticipate the impact of change on operational performance
- Plan effective project communications
- Handle resistance to change effectively, to win over resistors
Requirements:Â
- You should have some experience of organizational life
- Experience in management and leadership – at a supervisory level or higher – will be a great help
- Experience of project working will be a great help
Change is a constant part of organizational life. And you may soon be called upon to help lead it.
But, people fear change, and this leads to resistance. This makes leading and managing change one of your most challenging roles.Â
And, unless you make a specialization of change, it will take you way beyond your familiar comfort zone. You’ll need a new communication, management, and supervision tool-set.Â
But change is predictable, So, you can anticipate how people will respond. And all our experiences show that your priority will be to engage with them positively. Resistance will certainly come, but with the right tools, you can plan, prepare, and handle it.Â
This course will give you those tools. And, beyond that, you’ll also learn:
- The drivers for change,Â
- how to communicate them, and
- the way to lead people through to a new reality.
Our Promise to You
By the end of this course, you will have learned change management.
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Get started today and learn more about change management.
Course Curriculum
Section 1 - Introduction: Change At Work | |||
Welcome | 00:00:00 | ||
Your Workbook For The Course | 00:00:00 | ||
The Cycle Of Change | 00:00:00 | ||
Your Case Study Workbook | 00:00:00 | ||
Exercise: The Barriers To Change | 00:00:00 | ||
Sources Of And Barriers To Change | 00:00:00 | ||
Section 2 - Step 1: Demonstrate The Need For Change | |||
The First Layer Of Resistance To Change | 00:00:00 | ||
Demonstrating The Need For Change: Applying Leverage | 00:00:00 | ||
What If They Still Don’t Accept The Need For Change – Pattern Interrupt | 00:00:00 | ||
Case Study – Day 1: New Dawn | 00:00:00 | ||
Tools For Change Leaders: Mad-Sad-Glad Exercise | 00:00:00 | ||
Tools For Change Leaders: Perceptual Positions | 00:00:00 | ||
Section 3 - Step 2: Create A Compelling Future | |||
Fear And Desire As Motivators For Change | 00:00:00 | ||
A Compelling Future | 00:00:00 | ||
Stakeholder Engagement | 00:00:00 | ||
Tools For Change Leaders: Stakeholder Triage | 00:00:00 | ||
Tools For Change Leaders: Stakeholder Analysis | 00:00:00 | ||
Case Study – Day 7: Stakeholder Analysis | 00:00:00 | ||
Section 4 - Step 3: Expect An Argument | |||
Response To Change: Introduction | 00:00:00 | ||
The Change Curve | 00:00:00 | ||
Case Study – Day 11: The Impact Of Change | 00:00:00 | ||
The Impact Of Change On Operational Performance | 00:00:00 | ||
The Three Phases Of A Change Program | 00:00:00 | ||
How To Communicate Well | 00:00:00 | ||
Tools For Change Leaders: Communication Plan | 00:00:00 | ||
Tools For Change Leaders: Progression Plan | 00:00:00 | ||
Section 5 - Handling Resistance | |||
Resistance To Change | 00:00:00 | ||
The Inner Layers Of The Onion | 00:00:00 | ||
Case Study – Day 24: A Dozen Reasons | 00:00:00 | ||
Engage With The Resistance | 00:00:00 | ||
Win Over Your Resisters – Part 1 | 00:00:00 | ||
Win Over Your Resisters – Part 2 | 00:00:00 | ||
Case Study – Day 25: Handling Resistance | 00:00:00 | ||
Section 6 - Steps 4, 5 And 6: Leading The Change | |||
It’s A Project | 00:00:00 | ||
99 Per Cent Perspiration | 00:00:00 | ||
Case Study – Day 65: You Are The Change Leader | 00:00:00 |