Managing And Leading Change: A Practical Introduction To A Complex Challenge

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This course is designed for those interested to learn the basics of change management and how to effectively handle, lead, and communicate with people through it.

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About This CourseBeginner

Change is a constant part of organizational life. And you may soon be called upon to help lead it.

But, people fear change, and this leads to resistance. This makes leading and managing change one of your most challenging roles. 

And, unless you make a specialism of change, it will take you way beyond your familiar comfort zone. You’ll need a new communication, management, and supervision tool-set. 

But change is predictable, So, you can anticipate much of how people will respond. And all our experiences show that your priority will be to engage with them positively. Resistance will certainly come, but with the right tools, you can plan, prepare, and handle it. 

This course will give you those tools. And, beyond that, you’ll also learn:

  • The drivers for change, 
  • how to communicate them, and
  • the way to lead people through to a new reality.

Who this course is for:

  • Supervisors, managers and leaders at all levels, who need to lead change in their organization
  • Team members who are experiencing change and want to understand what’s going on.

Our Promise to You

By the end of this course, you will have learned change management.

30 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today and learn more about change management.

Course Curriculum

Course Sections


Your Workbook For The Course

The Cycle Of Change

Your Case Study Workbook

Exercise: The Barriers To Change

Sources Of And Barriers To Change

The First Layer Of Resistance To Change

Demonstrating The Need For Change: Applying Leverage

What If They Still Don’t Accept The Need For Change – Pattern Interrupt

Case Study – Day 1: New Dawn

Tools For Change Leaders: Mad-Sad-Glad Exercise

Tools For Change Leaders: Perceptual Positions

Fear And Desire As Motivators For Change

A Compelling Future

Stakeholder Engagement

Tools For Change Leaders: Stakeholder Triage

Tools For Change Leaders: Stakeholder Analysis

Case Study – Day 7: Stakeholder Analysis

Response To Change: Introduction

The Change Curve

Case Study – Day 11: The Impact Of Change

The Impact Of Change On Operational Performance

The Three Phases Of A Change Program

How To Communicate Well

Tools For Change Leaders: Communication Plan

Tools For Change Leaders: Progression Plan

Resistance To Change

The Inner Layers Of The Onion

Case Study – Day 24: A Dozen Reasons

Engage With The Resistance

Win Over Your Resisters – Part 1

Win Over Your Resisters – Part 2

Case Study – Day 25: Handling Resistance

It’s A Project

99 Per Cent Perspiration

Case Study – Day 65: You Are The Change Leader


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