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About This Course

How effective are you at working with other people in small groups or in larger teams?

How good are you at communicating and building effective relationships?

The increasing complexity of teamwork in the 21st century means that teams are unlikely to achieve superior performance through chance or the skills of an effective team leader. What matters is how the team manages the emotional climate under which they are working.

This course is about proactively working together with others in ways that will help you to communicate more efficiently as you engage with each other to bring value to your company and your customers. In addition, the skills, processes, and tools taught in this course can bring value to other aspects of your life.

Good team working means that you can understand how each other works together. It means that you can have an understanding of other people’s strengths and limitations through the way in which they use they prefer to approach situations, their focus, and their behavior.

The course also covers working with the emotions experienced during change and ways to develop resilience in individuals, teams, and organizations.

Some disagreement and conflict will be inevitable as this is where learning, creativity, and understanding occurs. It is not that conflict occurs that is the issue, it is how it is managed by the individuals involved, the team and the leader.

The course is based around the outer world component of emotional intelligence focusing on empathy and social skills.

The course covers the DISC model, looking at the behaviors of Dominance, Influence, Steadiness, and Compliance and how these work together in teams. You get the opportunity to look at the four behavioral styles and how you can work better with others who have a different style to your own.

PLEASE NOTE – This course is NOT for you if you are not prepared to work through the exercises that make up a fundamental part of the course. Team working cannot be developed just by watching the video lectures. It requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I’m afraid that you won’t get the best from the course unless you are prepared to do this.

There are THREE practical activities included within the course that are designed to help you and your team to develop your team working capabilities. All of them require you to engage with your team and do some work outside of the course.

Our Promise to You
By the end of this course, you will have a clear understanding of how to communicate and work better while being a part of a small or large team.

30 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today and learn how to develop emotional intelligence in small or large teams!

Course Curriculum

1h 23m

Section 1 - Introduction To Team Working
Introduction To The Course 00:00:00
About Your Instructor 00:00:00
Objectives Of The Course 00:00:00
Team Working 00:00:00
Section 2 - Practical Activity: Assess Your Team Work
Assessing The Dynamics Of Your Team 00:00:00
Section 3 - What Is Emotional Intelligence?
Definition Of Emotional Intelligence 00:00:00
Frequently Asked Questions (FAQs) 00:00:00
An Insight Into Emotions 00:00:00
Emotions At Work 00:00:00
The Advantages And Disadvantages Of Emotional Intelligence 00:00:00
Exploring Emotional Hot Buttons 00:00:00
Section 4 - Change Management
Change And Emotions 00:00:00
Personal Transition Through Change 00:00:00
The Emotional Transition Through Change 00:00:00
Moving From Setback To Comeback 00:00:00
Section 5 - Conflict In Teamwork
The Benefits Of Conflict 00:00:00
Working With Conflict 00:00:00
Section 6 - Emotional Resilience
The Definition Of Resilience 00:00:00
Developing Resilience In Others 00:00:00
Team Resilience 00:00:00
Three Phrases That Drain Resilience 00:00:00
Organizational Resilience 00:00:00
Section 7 - Working With Others In A Team
Working With Others: Objectives 00:00:00
Practical Activity: Assessing Your Behavioural Style 00:00:00
Behavioural Flexibility 00:00:00
Marston’s Model 00:00:00
High Dominance 00:00:00
High Influence 00:00:00
High Steadiness 00:00:00
High Compliance 00:00:00
Assessing Behaviour And Ideal Behaviour 00:00:00
Practical Activity: Your Least Preferred Style 00:00:00
Working With Others: Review 00:00:00
Section 8 - DISC Quiz
Developing Emotional Intelligence In Teams: Review 00:00:00

Course Reviews


9 ratings
  1. Anthony

    Nice course


    This was a very informative & interesting class. I knew some of the info but learned a lot more. I love the instructor, the class is very clear and well explained.

  2. Marley Bruce

    Smart course


    Came with a lot of information but it was easy to understand and not too overwhelming. Thanks.

  3. Eric

    Very good


    The practical activity is awesome. Very good and simply explained.

  4. Jaime Lamus



    Easy videos, some modules I’ve seen but overall it is just fine.

  5. Catherine Graham
    Catherine GrahamMay 20, 2017 at 5:23 pm

    relaxing leaning


    I find these courses good relaxing learning methods and good for morale boasting and they do come in usual for everyday life.

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