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Developing Emotional Intelligence In Teams

This course is designed for those interested in learning about developing the emotional intelligence in a small or large team. Read more.

4.9( 12 REVIEWS )
619 STUDENTS
2h 35m
Course Skill Level
Beginner
Time Estimate
2h 35m

Hi. My name is Robin Hills. I am an emotional intelligence coach, trainer and facilitator with over 35 years business and commercial experience.

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About This Course

Who this course is for:

  • This course will support the development of your emotional intelligence
  • This course will be of interest to you if you are looking to develop your interpersonal relationships within teams

What you’ll learn: 

  • Identify how team working through emotional intelligence can lead to better outcomes
  • Explore how people can behave and react to change and the emotions experienced in change
  • Recognize why some conflict is to be expected and why it is a part of healthy relationships
  • Examine behavioral styles with a focus on your style and how to work with others with different styles
  • Ascertain how to work to build the hearts and minds of your team
  • Develop and build your emotional resilience, your social skills and your emotional intelligence

Requirements: 

  • No prior knowledge and experience is needed to benefit from the course.
  • You should have an interest and understanding of emotional intelligence.
  • An interest in how interactions with other people work and how to build them more effectively.
  • Keenness to learn about behavioral styles based on DISC (Dominance, Influence, Steadiness and Compliance).
  • You should have a willingness to complete the practical activities to grow and develop your teamworking and your emotional intelligence skills

Latest update – March 2022

How effective are you at working with other people in small groups or in larger teams?

How good are you at communicating and building effective relationships?

The increasing complexity of teamwork in the 21st century means that teams are unlikely to achieve superior performance through chance or the skills of an effective team leader. What matters is how the team manages the emotional climate under which they are working.

This course is about proactively working together with others in ways that will help you to communicate more efficiently as you engage with each other to bring value to your company and your customers. In addition, the skills, processes, and tools taught in this course can bring value to other aspects of your life.

Good team working means that you can understand how each other works together. It means that you can have an understanding of other people’s strengths and limitations through the way in which they use they prefer to approach situations, their focus, and their behavior.

The course also covers working with the emotions experienced during change and ways to develop resilience in individuals, teams, and organizations.

Some disagreement and conflict will be inevitable as this is where learning, creativity, and understanding occurs. It is not that conflict occurs that is the issue, it is how it is managed by the individuals involved, the team and the leader.

The course is based around the outer world component of emotional intelligence focusing on empathy and social skills.

The course covers the DISC model, looking at the behaviors of Dominance, Influence, Steadiness, and Compliance and how these work together in teams. You get the opportunity to look at the four behavioral styles and how you can work better with others who have a different style to your own.

PLEASE NOTE: This course is NOT for you if you are not prepared to work through the exercises that make up a fundamental part of the course. Team working cannot be developed just by watching the video lectures. It requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I’m afraid that you won’t get the best from the course unless you are prepared to do this.

There are THREE practical activities included within the course that are designed to help you and your team to develop your team working capabilities. All of them require you to engage with your team and do some work outside of the course.

Our Promise to You
By the end of this course, you will have a clear understanding of how to communicate and work better while being a part of a small or large team.

10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today and learn how to develop emotional intelligence in small or large teams!

Course Curriculum

Section 1 - Introduction To Team Working
Introduction To The Course 00:00:00
Practical Activity: Reflecting About This Course On Teams And Team Working 00:00:00
Learning Outcomes Of The Developing Emotional Intelligence In Teams Course 00:00:00
Perspectives That Will Challenge Your View On Team Working 00:00:00
Introduction Module – Learning Outcomes 00:00:00
The 3 Virtues Of An Ideal Team Player 00:00:00
High Performing Teams And How To Become One 00:00:00
Giving And Receiving Feedback In Team Working 00:00:00
Tips To Develop Your Emotional Intelligence Working In A Team 00:00:00
Section 2 - Practical Activity: Assess Your Team Work
Practical Activity: Assessing The Dynamics Of Your Team 00:00:00
Booklet: Team Emotional Intelligence Checklist 00:00:00
Section 3 - What Is Emotional Intelligence?
What Is Emotional Intelligence? – Learning Outcomes 00:00:00
Defining Emotional Intelligence 00:00:00
Emotional Intelligence – What Is The Difference Between EI And EQ? 00:00:00
Booklet: Frequently Asked Questions (FAQs) About Emotional Intelligence 00:00:00
Insights Into Emotions 00:00:00
Emotions At Work 00:00:00
The Myth About Positive And Negative Emotions 00:00:00
Working With The Emotional Climate 00:00:00
Running Virtual Meeting With Emotional Intelligence 00:00:00
The Advantages And Disadvantages Of Emotional Intelligence 00:00:00
Practical Activity: Exploring Emotional Hot Buttons 00:00:00
Quiz 1 Unlimited
Section 4 - Change Management
Change Management Module – Learning Outcomes 00:00:00
How People Emotionally Engage With Change 00:00:00
Poster: Personal Transition Through Change 00:00:00
The Emotional Transition Through Change – How To Identify And Work With Emotions 00:00:00
How To Move From Setback To Comeback 00:00:00
Change Management – Learning Review 00:00:00
Section 5 - Conflict In Teamwork
Conflict In Teamwork – Learning Outcomes 00:00:00
Constructive And Destructive Behaviours 00:00:00
Conflict Is Inevitable In Teamwork Yet Has Benefits 00:00:00
Factors And Questions To Consider In Resolving Conflict 00:00:00
The Role Of Trust In Conflict 00:00:00
The Equation Of Trust 00:00:00
Working With Conflict In Teamwork 00:00:00
Section 6 - Working With Others In A Team
Working With Others – Learning Outcomes 00:00:00
Practical Activity: Assessing Your Behavioural Style 00:00:00
The Importance Of Behavioural Flexibility 00:00:00
William Moulton Marston’s Model Of The Behavioural Expression Of Emotions 00:00:00
The High Dominance Behavioural Style 00:00:00
The High Influence Behavioural Style 00:00:00
The High Steadiness Behavioural Style 00:00:00
The High Compliance Behavioural Style 00:00:00
The Ideal Behaviours For Ideal Interactions With Each Behavioural Style 00:00:00
Practical Activity: Your Least Favoured DISC Style 00:00:00
Working With Others – Review 00:00:00
Section 7 - Disc Quiz
Quiz 2 Unlimited
Section 8 - The Emotional Resilience Of Teams
Emotional Resilience In Teams — Learning Outcomes 00:00:00
The Meaning And Definition Of Resilience 00:00:00
Why, When And How Resilience Is Useful At Work 00:00:00
Ways Of Working To Build Team Resilience 00:00:00
The 4 Things That Resilient Teams Do 00:00:00
Three Commonly Used Phrases That Drain Resilience 00:00:00
Leading Resilient Teams 00:00:00
Techniques That Will Help You To Develop Resilience In Others 00:00:00
Developing Emotional Intelligence In Teams – Course Review 00:00:00

About This Course

Who this course is for:

  • This course will support the development of your emotional intelligence
  • This course will be of interest to you if you are looking to develop your interpersonal relationships within teams

What you’ll learn: 

  • Identify how team working through emotional intelligence can lead to better outcomes
  • Explore how people can behave and react to change and the emotions experienced in change
  • Recognize why some conflict is to be expected and why it is a part of healthy relationships
  • Examine behavioral styles with a focus on your style and how to work with others with different styles
  • Ascertain how to work to build the hearts and minds of your team
  • Develop and build your emotional resilience, your social skills and your emotional intelligence

Requirements: 

  • No prior knowledge and experience is needed to benefit from the course.
  • You should have an interest and understanding of emotional intelligence.
  • An interest in how interactions with other people work and how to build them more effectively.
  • Keenness to learn about behavioral styles based on DISC (Dominance, Influence, Steadiness and Compliance).
  • You should have a willingness to complete the practical activities to grow and develop your teamworking and your emotional intelligence skills

Latest update – March 2022

How effective are you at working with other people in small groups or in larger teams?

How good are you at communicating and building effective relationships?

The increasing complexity of teamwork in the 21st century means that teams are unlikely to achieve superior performance through chance or the skills of an effective team leader. What matters is how the team manages the emotional climate under which they are working.

This course is about proactively working together with others in ways that will help you to communicate more efficiently as you engage with each other to bring value to your company and your customers. In addition, the skills, processes, and tools taught in this course can bring value to other aspects of your life.

Good team working means that you can understand how each other works together. It means that you can have an understanding of other people’s strengths and limitations through the way in which they use they prefer to approach situations, their focus, and their behavior.

The course also covers working with the emotions experienced during change and ways to develop resilience in individuals, teams, and organizations.

Some disagreement and conflict will be inevitable as this is where learning, creativity, and understanding occurs. It is not that conflict occurs that is the issue, it is how it is managed by the individuals involved, the team and the leader.

The course is based around the outer world component of emotional intelligence focusing on empathy and social skills.

The course covers the DISC model, looking at the behaviors of Dominance, Influence, Steadiness, and Compliance and how these work together in teams. You get the opportunity to look at the four behavioral styles and how you can work better with others who have a different style to your own.

PLEASE NOTE: This course is NOT for you if you are not prepared to work through the exercises that make up a fundamental part of the course. Team working cannot be developed just by watching the video lectures. It requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I’m afraid that you won’t get the best from the course unless you are prepared to do this.

There are THREE practical activities included within the course that are designed to help you and your team to develop your team working capabilities. All of them require you to engage with your team and do some work outside of the course.

Our Promise to You
By the end of this course, you will have a clear understanding of how to communicate and work better while being a part of a small or large team.

10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today and learn how to develop emotional intelligence in small or large teams!

Course Curriculum

Section 1 - Introduction To Team Working
Introduction To The Course 00:00:00
Practical Activity: Reflecting About This Course On Teams And Team Working 00:00:00
Learning Outcomes Of The Developing Emotional Intelligence In Teams Course 00:00:00
Perspectives That Will Challenge Your View On Team Working 00:00:00
Introduction Module – Learning Outcomes 00:00:00
The 3 Virtues Of An Ideal Team Player 00:00:00
High Performing Teams And How To Become One 00:00:00
Giving And Receiving Feedback In Team Working 00:00:00
Tips To Develop Your Emotional Intelligence Working In A Team 00:00:00
Section 2 - Practical Activity: Assess Your Team Work
Practical Activity: Assessing The Dynamics Of Your Team 00:00:00
Booklet: Team Emotional Intelligence Checklist 00:00:00
Section 3 - What Is Emotional Intelligence?
What Is Emotional Intelligence? – Learning Outcomes 00:00:00
Defining Emotional Intelligence 00:00:00
Emotional Intelligence – What Is The Difference Between EI And EQ? 00:00:00
Booklet: Frequently Asked Questions (FAQs) About Emotional Intelligence 00:00:00
Insights Into Emotions 00:00:00
Emotions At Work 00:00:00
The Myth About Positive And Negative Emotions 00:00:00
Working With The Emotional Climate 00:00:00
Running Virtual Meeting With Emotional Intelligence 00:00:00
The Advantages And Disadvantages Of Emotional Intelligence 00:00:00
Practical Activity: Exploring Emotional Hot Buttons 00:00:00
Quiz 1 Unlimited
Section 4 - Change Management
Change Management Module – Learning Outcomes 00:00:00
How People Emotionally Engage With Change 00:00:00
Poster: Personal Transition Through Change 00:00:00
The Emotional Transition Through Change – How To Identify And Work With Emotions 00:00:00
How To Move From Setback To Comeback 00:00:00
Change Management – Learning Review 00:00:00
Section 5 - Conflict In Teamwork
Conflict In Teamwork – Learning Outcomes 00:00:00
Constructive And Destructive Behaviours 00:00:00
Conflict Is Inevitable In Teamwork Yet Has Benefits 00:00:00
Factors And Questions To Consider In Resolving Conflict 00:00:00
The Role Of Trust In Conflict 00:00:00
The Equation Of Trust 00:00:00
Working With Conflict In Teamwork 00:00:00
Section 6 - Working With Others In A Team
Working With Others – Learning Outcomes 00:00:00
Practical Activity: Assessing Your Behavioural Style 00:00:00
The Importance Of Behavioural Flexibility 00:00:00
William Moulton Marston’s Model Of The Behavioural Expression Of Emotions 00:00:00
The High Dominance Behavioural Style 00:00:00
The High Influence Behavioural Style 00:00:00
The High Steadiness Behavioural Style 00:00:00
The High Compliance Behavioural Style 00:00:00
The Ideal Behaviours For Ideal Interactions With Each Behavioural Style 00:00:00
Practical Activity: Your Least Favoured DISC Style 00:00:00
Working With Others – Review 00:00:00
Section 7 - Disc Quiz
Quiz 2 Unlimited
Section 8 - The Emotional Resilience Of Teams
Emotional Resilience In Teams — Learning Outcomes 00:00:00
The Meaning And Definition Of Resilience 00:00:00
Why, When And How Resilience Is Useful At Work 00:00:00
Ways Of Working To Build Team Resilience 00:00:00
The 4 Things That Resilient Teams Do 00:00:00
Three Commonly Used Phrases That Drain Resilience 00:00:00
Leading Resilient Teams 00:00:00
Techniques That Will Help You To Develop Resilience In Others 00:00:00
Developing Emotional Intelligence In Teams – Course Review 00:00:00

Course Review

4.9

4.9
12 Ratings
  1. Anonymous

    Very Satisfied

    5.0

    I’m very satisfied with this course, very informative and helpful.

  2. Anonymous

    Great course

    5.0

    I love this course. It discusses everything that I need to understand my team better and learn how to engage with them. Salute to the instructor!

  3. Anonymous

    Concepts are helpful

    5.0

    Great modules and easy to digest. Gives me theoretical ideas for my team. It was a good learning experience.

  4. Anonymous

    Very informative

    5.0

    The instructor was knowledgeable. The course is really helpful for team symmetry. Loved the assessments because it really makes you realize what your current team dynamic is and what to do about it.

  5. Anonymous

    You need this one

    5.0

    I realllllllyyy realllllyyyy like this course. The lessons are easy to understand and you’ll be able to pick up a lot of information. It’s a great course and something I never knew I needed

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