1. How do I change my password?

    • Once you’re logged in to your account, click on the arrow down button beside your profile name then click on “Settings”.

    settings

    • Enter your current password on the box beside “Lost your password?”

    currentpassword

    • Enter your new password twice, first on the box beside “New Password” then on the second box beside “Repeat New Password”.

    newpassword

    • Click the “Save Changes” button.

    savepassword

  2. I forgot my password, how can I retrieve or change it?

    • You may either go to the homepage, www.skillsuccess.com then click on Login. Then, click on the question mark icon on top of the Password box.

    password-reset1

    • Or, you may click here then click on the “Lost your password” link at the bottom part of the page.

    password-reset2

    • After you’ve done either of these methods, follow these steps:

    – Enter your username or email address. After you’ve entered either one of these, click on the “Get New Password” button.

    getpassword
    – You’ll receive an email with the subject: [SkillSuccess] Password Reset.
    – Open this email then click on the link below the statement: “To reset your password, visit the following address” found at the bottom part of the message.
    – You’ll then be redirected to a page where a system-generated password will be given to you. You may delete that and enter your preferred password.

    syspassword
    – Click the “Reset Password” button.

    prefpassword
    – Click on the Login link then enter your username or email and your new password.

    login

  3. I have a new email address that I want to use. How can I change it?

    • Once you’re logged in to your account, click on the arrow down button beside your profile name then click on “Settings”.

    settings

    • Then enter your current password on the box beside “Lost your password?”

    currentpassword

    • After that, enter your new email address on the box below “Account Email”.
    • Finally, click the “Save Changes” button.

    email