Explore practical chatgpt it service management uses to speed up workflows and cut repetitive tasks. Enroll now and lead your IT team with AI. Read more.
A experienced ITIIL instructor, with experience in asset &config , service management, service desk, problem. Also management of high profile deliverables through Agile.
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Who this course is for:
- Professionals working in IT Service Management (ITSM) teams
- Anyone curious about leveraging ChatGPT in their daily workflows
- Job seekers aiming to gain a competitive edge by mastering AI tools like ChatGPT
- ServiceNow users or admins exploring automation opportunities
What you’ll learn:Â
- Effective prompts tailored for each ITIL area
- How to maximize the impact of ChatGPT in IT Service Management tasks
- Ways ChatGPT can generate and improve scripts for ServiceNow
- How to use ChatGPT to simplify tasks in Excel and boost productivity
Requirements:Â
- No prior knowledge of AI or ChatGPT required
- A desire to stay ahead in the evolving IT landscape
- Motivation to enhance your ITSM team with cutting-edge tools
- Interest in mastering prompt engineering and automation basics
The rapid evolution of AI is transforming the way IT professionals work—and ChatGPT is leading the charge. This course introduces ChatGPT IT service management strategies that can streamline your tasks, support your team, and elevate your value in any ITSM role.
Through real-world examples and practical prompts, you’ll discover how to:
- Automate routine ITIL functions
- Accelerate ServiceNow workflows using ChatGPT for servicenow
- Boost your efficiency in Excel
- Apply AI-driven insights to improve service delivery
Whether you’re aiming to reduce workload, improve customer satisfaction, or future-proof your career, this course will help you take immediate action using ChatGPT in IT environments.
This course is continuously updated to reflect the fast-moving world of AI and automation. You’ll gain access to the latest strategies and tools as they emerge.Â
We’re committed to providing a practical, actionable learning experience—designed to help you stay relevant, informed, and ahead of the curve. Your feedback is always welcome and valued.
Our Promise to You
By the end, you’ll have a set of ready-to-use tools and prompts that support smarter service management and demonstrate how ChatGPT IT service management can be a game-changer in your daily operations.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
This is just the beginning. Explore more insightful learning experiences on my profile.
Not into videos? Maybe a blog would do you better? Here’s a blog selection for you.
Course Curriculum
| Section 1 - Introduction | |||
| Introduction | 00:00:00 | ||
| Section 2 - What Is ChatGPT And How It Will Help | |||
| What Is ChatGPT And Why Is It An Evolution Of Tech | 00:00:00 | ||
| Live Demo On ChatGPT | 00:00:00 | ||
| Thinking About Your Own Setting | 00:00:00 | ||
| Pre-Mortem Workshop | 00:00:00 | ||
| Break Down Old Processes And Rationale With The 5-Why Workshop | 00:00:00 | ||
| Section 3 - ChatGPT Impact On Services | |||
| Incident Management | 00:00:00 | ||
| Change Management | 00:00:00 | ||
| Asset And Configuration Management | 00:00:00 | ||
| ServiceNow Prompts | 00:00:00 | ||
| Live Demo Of Scripts And Formula Generation | 00:00:00 | ||
| Section 4 - BONUS Lecture | |||
| Some Chat Prompts I Have Used Successfully | 00:00:00 | ||
About This Course
Who this course is for:
- Professionals working in IT Service Management (ITSM) teams
- Anyone curious about leveraging ChatGPT in their daily workflows
- Job seekers aiming to gain a competitive edge by mastering AI tools like ChatGPT
- ServiceNow users or admins exploring automation opportunities
What you’ll learn:Â
- Effective prompts tailored for each ITIL area
- How to maximize the impact of ChatGPT in IT Service Management tasks
- Ways ChatGPT can generate and improve scripts for ServiceNow
- How to use ChatGPT to simplify tasks in Excel and boost productivity
Requirements:Â
- No prior knowledge of AI or ChatGPT required
- A desire to stay ahead in the evolving IT landscape
- Motivation to enhance your ITSM team with cutting-edge tools
- Interest in mastering prompt engineering and automation basics
The rapid evolution of AI is transforming the way IT professionals work—and ChatGPT is leading the charge. This course introduces ChatGPT IT service management strategies that can streamline your tasks, support your team, and elevate your value in any ITSM role.
Through real-world examples and practical prompts, you’ll discover how to:
- Automate routine ITIL functions
- Accelerate ServiceNow workflows using ChatGPT for servicenow
- Boost your efficiency in Excel
- Apply AI-driven insights to improve service delivery
Whether you’re aiming to reduce workload, improve customer satisfaction, or future-proof your career, this course will help you take immediate action using ChatGPT in IT environments.
This course is continuously updated to reflect the fast-moving world of AI and automation. You’ll gain access to the latest strategies and tools as they emerge.Â
We’re committed to providing a practical, actionable learning experience—designed to help you stay relevant, informed, and ahead of the curve. Your feedback is always welcome and valued.
Our Promise to You
By the end, you’ll have a set of ready-to-use tools and prompts that support smarter service management and demonstrate how ChatGPT IT service management can be a game-changer in your daily operations.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
This is just the beginning. Explore more insightful learning experiences on my profile.
Not into videos? Maybe a blog would do you better? Here’s a blog selection for you.
Course Curriculum
| Section 1 - Introduction | |||
| Introduction | 00:00:00 | ||
| Section 2 - What Is ChatGPT And How It Will Help | |||
| What Is ChatGPT And Why Is It An Evolution Of Tech | 00:00:00 | ||
| Live Demo On ChatGPT | 00:00:00 | ||
| Thinking About Your Own Setting | 00:00:00 | ||
| Pre-Mortem Workshop | 00:00:00 | ||
| Break Down Old Processes And Rationale With The 5-Why Workshop | 00:00:00 | ||
| Section 3 - ChatGPT Impact On Services | |||
| Incident Management | 00:00:00 | ||
| Change Management | 00:00:00 | ||
| Asset And Configuration Management | 00:00:00 | ||
| ServiceNow Prompts | 00:00:00 | ||
| Live Demo Of Scripts And Formula Generation | 00:00:00 | ||
| Section 4 - BONUS Lecture | |||
| Some Chat Prompts I Have Used Successfully | 00:00:00 | ||
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