Lean Process Management and Leadership Skills Masterclass
Want to lead with impact? Learn lean process management and essential team skills. Start building your managerial success today—enroll now! Read more.
5.0( 1 REVIEWS )
675 STUDENTS
19h 4m
Course Skill Level
Beginner
Time Estimate
19h 4m
Stephen Mather is a leading UK management consultant and managing director of the revolutionary ProPeC system of business improvement.
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Get Started with All Access PassBuy Only This CourseAbout This Course
Who this course is for:
- Aspiring or first-time managers with little to no formal training
- New managers struggling to meet targets and seeking effective solutions
- Anyone committed to building core managerial competencies and advancing their career
What you’ll learn:
- How to influence and motivate the people around you
- The role and mindset of a data-guided manager
- How to build and lead high-performing teams
- Practical application of LEAN tools and techniques to drive results
- How to lead and manage culture change effectively
- Proven strategies to train and upskill your team
- Core project management skills essential for every manager
Requirements:
- Basic managerial experience is recommended
- Internet access is required
- A willingness to invest time, effort, and apply the concepts learned
If you’re ready to overcome challenges and grow as a confident, capable manager, this course is your starting point.
Whether you’re stepping into a leadership role for the first time or looking to strengthen your foundational skills, this leadership skills course is designed to support your success. You’ll explore essential techniques in team building, influence, and communication, and gain hands-on experience applying lean process management principles to real-world scenarios.
Learn how to lead with clarity, manage projects effectively, and embrace change with confidence. You’ll also discover how process lean management enhances productivity and fosters continuous improvement in team environments.
This course is created and delivered by Stephen Mather, a respected UK-based management change consultant, coach, trainer, and psychologist. With years of real-world experience, Stephen offers expert guidance to help you build skills that matter.
You’ll have a solid foundation in management and leadership, along with practical tools to help you succeed in your career.
Our Promise to You
By completing this course, you will gain valuable insights into lean process management and master practical leadership techniques that can transform your management style.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Start today and take the first step toward becoming the effective, confident manager your team needs. Visit my profile now!
Not into videos? Maybe a blog would do you better? Here’s a blog selection for you.
Course Curriculum
| Section 1 - Management And Leadership | |||
| An Introduction To Management And Leadership | 00:00:00 | ||
| Your Management Philosophy | 00:00:00 | ||
| Being A LEAN Manager | 00:00:00 | ||
| The Forever Learning Manager | 00:00:00 | ||
| Section 2 - Navigating The Course | |||
| Who Am I? | 00:00:00 | ||
| Features Of The Course | 00:00:00 | ||
| Applying What You Learn | 00:00:00 | ||
| The Learning Cycle | 00:00:00 | ||
| Section 3 - Becoming An Influential Manager | |||
| Introduction To The Influential Manager | 00:00:00 | ||
| What It Means To Be Influential | 00:00:00 | ||
| The Behavior Of Influential People: Assertiveness | 00:00:00 | ||
| ADISCO - Adult To Adult / Direct | 00:00:00 | ||
| ADISCO - Statements / Solutions / Calmly / Ownership | 00:00:00 | ||
| ADISCO - Activities / Quiz / Case Study | 00:00:00 | ||
| Why You Need A Vision | 00:00:00 | ||
| Working With SMART Goals | 00:00:00 | ||
| Better Than Buy In | 00:00:00 | ||
| Vision Quiz And Activity | 00:00:00 | ||
| Influencing Attitudes: The Three Factors | 00:00:00 | ||
| Influencing Attitudes: Targeting All Three Factors | 00:00:00 | ||
| Influencing Attitudes: Quiz / Activity / Case Study | 00:00:00 | ||
| Communicating To Influence: Words We Use | 00:00:00 | ||
| How Do Influential People Talk? | 00:00:00 | ||
| Body Language | 00:00:00 | ||
| Communication Quiz | 00:00:00 | ||
| Influence Through Listening | 00:00:00 | ||
| Influencing Your Peers | 00:00:00 | ||
| Influencing Your Boss | 00:00:00 | ||
| Influencing Your Boss Quiz | 00:00:00 | ||
| Introduction To Dealing With Difficult People | 00:00:00 | ||
| Opposing Goals Or Narrative | 00:00:00 | ||
| What Do They Fear? | 00:00:00 | ||
| Personal Clashes: The Five Factors | 00:00:00 | ||
| Personality Clashes: Compatibility Is Complex | 00:00:00 | ||
| Talking Their Language | 00:00:00 | ||
| Talking Their Language Case Study | 00:00:00 | ||
| Talking Their Language: Language Styles And Stories | 00:00:00 | ||
| People Watching: Activity / Exercise | 00:00:00 | ||
| Influential Manager Summary | 00:00:00 | ||
| Section 4 - The Data Guided Manager | |||
| Using Data To Make Good Decisions | 00:00:00 | ||
| The Data Guided Manager Explained | 00:00:00 | ||
| The Data Guided Manager: Further Exploration | 00:00:00 | ||
| Getting Control Of Your Processes | 00:00:00 | ||
| The Different Methods You Can Use To Get Control Of Your Processes | 00:00:00 | ||
| Getting Your Data | 00:00:00 | ||
| Other Types Of Lead Indicators | 00:00:00 | ||
| Choosing KPIs | 00:00:00 | ||
| Analyzing The Data | 00:00:00 | ||
| Using The Information | 00:00:00 | ||
| Creating A Data Guided Team | 00:00:00 | ||
| Section 5 - The Everyday Manager | |||
| Introduction To The Everyday Manager | 00:00:00 | ||
| What Sort Of Leader Are You? | 00:00:00 | ||
| The Heartbeat Of Your Role | 00:00:00 | ||
| Using KPIs: Key Performance Indicators | 00:00:00 | ||
| Benefits Of Team Meetings | 00:00:00 | ||
| Ten Meeting Musts | 00:00:00 | ||
| Ten Meeting Musts: Running The Meeting | 00:00:00 | ||
| Ten Meeting Musts: Quiz | 00:00:00 | ||
| Be Available | 00:00:00 | ||
| Communicating By Email | 00:00:00 | ||
| Other Ways To Communicate | 00:00:00 | ||
| Time Management | 00:00:00 | ||
| Time Management Exercise | 00:00:00 | ||
| Managing Performance | 00:00:00 | ||
| Delegation | 00:00:00 | ||
| Delegation Exercise | 00:00:00 | ||
| Section 6 - LEAN Process Management | |||
| Introduction To LEAN Management | 00:00:00 | ||
| LEAN As A Way Of Thinking | 00:00:00 | ||
| LEAN Terms And Concepts | 00:00:00 | ||
| Further LEAN Terms And Concepts | 00:00:00 | ||
| The ProPeC Simple Improvement Process | 00:00:00 | ||
| Understanding TIM WOODS | 00:00:00 | ||
| TIM WOODS: Transport | 00:00:00 | ||
| TIM WOODS Inventory | 00:00:00 | ||
| TIM WOODS Motion | 00:00:00 | ||
| TIM WOODS Waiting | 00:00:00 | ||
| TIM WOODS Over Production | 00:00:00 | ||
| TIM WOODS Over Processing | 00:00:00 | ||
| TIM WOODS Defects | 00:00:00 | ||
| TIM WOODS Skills | 00:00:00 | ||
| Motivation: The Two Flavors | 00:00:00 | ||
| Current State Analysis | 00:00:00 | ||
| Creating A Process Map | 00:00:00 | ||
| An Example Process Flow | 00:00:00 | ||
| Root Cause Analysis: 5 Whys | 00:00:00 | ||
| Root Cause Analysis: Fishbone Diagram | 00:00:00 | ||
| Exploring The Why | 00:00:00 | ||
| FMEA: Failure Mode Effects Analysis | 00:00:00 | ||
| Define Your Goal | 00:00:00 | ||
| SMART Goal Setting | 00:00:00 | ||
| Goal Alignment | 00:00:00 | ||
| Identify Actions And Plans | 00:00:00 | ||
| Analyzing Potential Ideas | 00:00:00 | ||
| Grid Analysis | 00:00:00 | ||
| Planning Your Change | 00:00:00 | ||
| Understanding Gantt Charts | 00:00:00 | ||
| How To Make A Gantt Chart | 00:00:00 | ||
| Planning Your Control Mechanisms | 00:00:00 | ||
| Implementing Your Change | 00:00:00 | ||
| Keep Your Discipline | 00:00:00 | ||
| Ten Meeting Musts | 00:00:00 | ||
| Action Boards And Issue Logs | 00:00:00 | ||
| The Cost Of Change | 00:00:00 | ||
| Review Processes | 00:00:00 | ||
| The ProPeC Review Process | 00:00:00 | ||
| Section 7 - Training Your Team | |||
| Introduction To Training Your Team | 00:00:00 | ||
| What Is Training For? | 00:00:00 | ||
| The Three Box System | 00:00:00 | ||
| Added Value Training | 00:00:00 | ||
| Training Needs Analysis | 00:00:00 | ||
| Cognitive Learning | 00:00:00 | ||
| Psychomotor Learning | 00:00:00 | ||
| Effective Learning | 00:00:00 | ||
| What Is Training Needs Analysis? | 00:00:00 | ||
| Training Needs Analysis Example | 00:00:00 | ||
| Compliance Training | 00:00:00 | ||
| Identifying Training Needs | 00:00:00 | ||
| Pre-course Competency Assessments | 00:00:00 | ||
| How To Choose Training | 00:00:00 | ||
| Cost Free Training | 00:00:00 | ||
| Sheep Dip Or Targeted? | 00:00:00 | ||
| What Is Good Training | 00:00:00 | ||
| Preparing The Employee | 00:00:00 | ||
| Logistics Planning | 00:00:00 | ||
| Post Course Discussion | 00:00:00 | ||
| Measuring The Effectiveness Of Training | 00:00:00 | ||
| Kirkpatrick Level 1: Trainee Response | 00:00:00 | ||
| Kirkpatrick Level 2: Validation | 00:00:00 | ||
| Kirkpatrick Level 3: Practical Application | 00:00:00 | ||
| Kirkpatrick Level 4: Business Benefit | 00:00:00 | ||
| Section 8 - Culture Change Management | |||
| Introduction To Culture Change | 00:00:00 | ||
| Why Culture Change Matters | 00:00:00 | ||
| The Impact Of Culture | 00:00:00 | ||
| Positive Goals | 00:00:00 | ||
| Understanding Behavior | 00:00:00 | ||
| Three Ways To Measure Behavior | 00:00:00 | ||
| Behaviorism Explained | 00:00:00 | ||
| Cognitive Psychology Explained | 00:00:00 | ||
| Social Psychology Explained | 00:00:00 | ||
| How Do You Measure A Culture | 00:00:00 | ||
| Using Surveys | 00:00:00 | ||
| Survey Questions | 00:00:00 | ||
| Benefits Of DIY Surveys | 00:00:00 | ||
| Benefits Of On The Shelf Surveys | 00:00:00 | ||
| Benefits Of Using A Consultant | 00:00:00 | ||
| Survey Exercise | 00:00:00 | ||
| Surveys: Food For Thought | 00:00:00 | ||
| Other Ways To Measure Culture | 00:00:00 | ||
| Measuring Instances Of Behavior | 00:00:00 | ||
| The Semi Structured Interview | 00:00:00 | ||
| Focus Groups | 00:00:00 | ||
| Focus Group Example Questions | 00:00:00 | ||
| The Down Sides Of Focus Groups | 00:00:00 | ||
| Getting Help From A Professional | 00:00:00 | ||
| Quiz: Measuring A Culture | 00:00:00 | ||
| Summary For Measuring A Culture | 00:00:00 | ||
| Using ProPeC Process For Changing Your Culture | 00:00:00 | ||
| The ProPeC Process Step 1: The Business Reason | 00:00:00 | ||
| The ProPeC Process Step 2: Current State Analysis | 00:00:00 | ||
| The ProPeC Process Step 3: Goals Or Objectives | 00:00:00 | ||
| The ProPeC Process Step 4: Action And Planning | 00:00:00 | ||
| The ProPeC Microscope To Help Action And Planning | 00:00:00 | ||
| Mechanisms For Identifying Actions And Planning | 00:00:00 | ||
| Planning With Gantt Charts | 00:00:00 | ||
| Actions and Planning Activity | 00:00:00 | ||
| The ProPeC Process Summary So Far | 00:00:00 | ||
| The ProPeC Process Step 5: Implementing | 00:00:00 | ||
| Neuro Logic Levels In Culture Change: Implementation | 00:00:00 | ||
| Ajzen Theory Of Planned Behavior In Culture Change: Implementation | 00:00:00 | ||
| The ProPeC Summary For Implementing | 00:00:00 | ||
| Activity For Implementation | 00:00:00 | ||
| The ProPeC Process Step 6: Review | 00:00:00 | ||
| Activity For Review Process | 00:00:00 | ||
| Overall Activity For ProPec Process For Culture Change | 00:00:00 | ||
| Closing Thoughts On Culture Change | 00:00:00 | ||
| Section 9 - Building A Team | |||
| Building A Team Introduction | 00:00:00 | ||
| How Does An Effective Manager Deliver | 00:00:00 | ||
| Manager's Role Quiz And Exercise | 00:00:00 | ||
| Components Of A Good Team | 00:00:00 | ||
| Defining Roles To Help Deliver Objectives | 00:00:00 | ||
| The Importance Of Vision | 00:00:00 | ||
| Two Islands Getting The Team Involved | 00:00:00 | ||
| Collaboration Is Better Than Buy In | 00:00:00 | ||
| What Are The Indicators Of Good Performance | 00:00:00 | ||
| What Helps Make A Good Team Quiz | 00:00:00 | ||
| Two Islands Activity | 00:00:00 | ||
| Identifying A Team's Can, Know And Care | 00:00:00 | ||
| Silo Mentality And Creating Overlap Between Can, Know And Care | 00:00:00 | ||
| Can, Know And Care: Scripts Activity | 00:00:00 | ||
| Individual Differences | 00:00:00 | ||
| Belbin's Team Roles | 00:00:00 | ||
| Types And Traits Psychometrics | 00:00:00 | ||
| Should I Use Psychometrics? | 00:00:00 | ||
| Quiz And Activity | 00:00:00 | ||
| Section 10 - Presenting Your Ideas | |||
| Introduction To Presenting Your Ideas | 00:00:00 | ||
| Why You Are Delivering This Presentation | 00:00:00 | ||
| Getting Your Thinking Right | 00:00:00 | ||
| Understanding The Emotions: The Chimp | 00:00:00 | ||
| Understanding The Role Of The Intellect | 00:00:00 | ||
| Understanding The Decision Making Process: The Computer | 00:00:00 | ||
| Dealing With The Chimp | 00:00:00 | ||
| Summary For Presenting Your Ideas | 00:00:00 | ||
| Introduction To The Structure Of An Effective Presentation | 00:00:00 | ||
| Aim - Your Reason For The Presentation | 00:00:00 | ||
| Creating A SMART Goal For Your Presentation | 00:00:00 | ||
| Planning Your Presentation Route | 00:00:00 | ||
| Building Your Main Body | 00:00:00 | ||
| Using PEEL To Make Your Points | 00:00:00 | ||
| An Example Of PEEL | 00:00:00 | ||
| Your Presentation Conclusion | 00:00:00 | ||
| Presentation Tools And Using Cards | 00:00:00 | ||
| Scenario Exercise | 00:00:00 | ||
| Example Presentation Using Index Cards | 00:00:00 | ||
| Introduction To Public Speaking Fundamentals | 00:00:00 | ||
| Tips For Being Heard | 00:00:00 | ||
| Other Reasons You May Not Be Heard | 00:00:00 | ||
| Being Understood | 00:00:00 | ||
| Diction Tongue Twister Exercise | 00:00:00 | ||
| What About Accents? | 00:00:00 | ||
| Other Word Choices | 00:00:00 | ||
| Tips To Being Understood | 00:00:00 | ||
| How Well Are You Doing? | 00:00:00 | ||
| How Do You Get Better At Presenting? | 00:00:00 | ||
| Introduction To Creating Persuasive Presentations | 00:00:00 | ||
| Key Areas For Motivation | 00:00:00 | ||
| Telling Stories And Using Illustrations | 00:00:00 | ||
| Understanding Modulation | 00:00:00 | ||
| Understanding Gestures | 00:00:00 | ||
| Understanding Visual Aids | 00:00:00 | ||
| Your Call To Action | 00:00:00 | ||
| Sustaining Your Presentation | 00:00:00 | ||
| Summary For Presenting Your Ideas | 00:00:00 | ||
| Section 11 - The Team Life Cycle | |||
| Team Lifecycle Introduction | 00:00:00 | ||
| Lifecycle Overview | 00:00:00 | ||
| Lifecycle In Further Detail | 00:00:00 | ||
| Lifecycle Exercise | 00:00:00 | ||
| Recruitment Methods | 00:00:00 | ||
| Principles Of Effective Recruitment | 00:00:00 | ||
| Recruitment Selection | 00:00:00 | ||
| Dealing With Poor Performers | 00:00:00 | ||
| Dealing With Grievances | 00:00:00 | ||
| The End Of The Team And Rebirth | 00:00:00 | ||
| Section 12 - Taking Care Of Yourself And The Future Of Management | |||
| Keeping Your Head | 00:00:00 | ||
| Building Up Resilience | 00:00:00 | ||
| Exercise | 00:00:00 | ||
| Buckets Of Resources | 00:00:00 | ||
| Training Your Thinking | 00:00:00 | ||
| Maintaining Work Life Balance | 00:00:00 | ||
| When It Is Time For A Change | 00:00:00 | ||
| Using ProPec Improvement Process For Personal Use | 00:00:00 | ||
| Alternatives To Being Employed | 00:00:00 | ||
| The Future Of Management | 00:00:00 | ||
| Thank You | 00:00:00 | ||
| Section 13 - Course Resources | |||
| Thanks For Watching | 00:00:00 | ||
| Reading List And Recommended Links | 00:00:00 | ||
| Resources - Lean Process Management Leadership Skills | 00:00:00 | ||
About This Course
Who this course is for:
- Aspiring or first-time managers with little to no formal training
- New managers struggling to meet targets and seeking effective solutions
- Anyone committed to building core managerial competencies and advancing their career
What you’ll learn:
- How to influence and motivate the people around you
- The role and mindset of a data-guided manager
- How to build and lead high-performing teams
- Practical application of LEAN tools and techniques to drive results
- How to lead and manage culture change effectively
- Proven strategies to train and upskill your team
- Core project management skills essential for every manager
Requirements:
- Basic managerial experience is recommended
- Internet access is required
- A willingness to invest time, effort, and apply the concepts learned
If you’re ready to overcome challenges and grow as a confident, capable manager, this course is your starting point.
Whether you’re stepping into a leadership role for the first time or looking to strengthen your foundational skills, this leadership skills course is designed to support your success. You’ll explore essential techniques in team building, influence, and communication, and gain hands-on experience applying lean process management principles to real-world scenarios.
Learn how to lead with clarity, manage projects effectively, and embrace change with confidence. You’ll also discover how process lean management enhances productivity and fosters continuous improvement in team environments.
This course is created and delivered by Stephen Mather, a respected UK-based management change consultant, coach, trainer, and psychologist. With years of real-world experience, Stephen offers expert guidance to help you build skills that matter.
You’ll have a solid foundation in management and leadership, along with practical tools to help you succeed in your career.
Our Promise to You
By completing this course, you will gain valuable insights into lean process management and master practical leadership techniques that can transform your management style.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Start today and take the first step toward becoming the effective, confident manager your team needs. Visit my profile now!
Not into videos? Maybe a blog would do you better? Here’s a blog selection for you.
Course Curriculum
| Section 1 - Management And Leadership | |||
| An Introduction To Management And Leadership | 00:00:00 | ||
| Your Management Philosophy | 00:00:00 | ||
| Being A LEAN Manager | 00:00:00 | ||
| The Forever Learning Manager | 00:00:00 | ||
| Section 2 - Navigating The Course | |||
| Who Am I? | 00:00:00 | ||
| Features Of The Course | 00:00:00 | ||
| Applying What You Learn | 00:00:00 | ||
| The Learning Cycle | 00:00:00 | ||
| Section 3 - Becoming An Influential Manager | |||
| Introduction To The Influential Manager | 00:00:00 | ||
| What It Means To Be Influential | 00:00:00 | ||
| The Behavior Of Influential People: Assertiveness | 00:00:00 | ||
| ADISCO - Adult To Adult / Direct | 00:00:00 | ||
| ADISCO - Statements / Solutions / Calmly / Ownership | 00:00:00 | ||
| ADISCO - Activities / Quiz / Case Study | 00:00:00 | ||
| Why You Need A Vision | 00:00:00 | ||
| Working With SMART Goals | 00:00:00 | ||
| Better Than Buy In | 00:00:00 | ||
| Vision Quiz And Activity | 00:00:00 | ||
| Influencing Attitudes: The Three Factors | 00:00:00 | ||
| Influencing Attitudes: Targeting All Three Factors | 00:00:00 | ||
| Influencing Attitudes: Quiz / Activity / Case Study | 00:00:00 | ||
| Communicating To Influence: Words We Use | 00:00:00 | ||
| How Do Influential People Talk? | 00:00:00 | ||
| Body Language | 00:00:00 | ||
| Communication Quiz | 00:00:00 | ||
| Influence Through Listening | 00:00:00 | ||
| Influencing Your Peers | 00:00:00 | ||
| Influencing Your Boss | 00:00:00 | ||
| Influencing Your Boss Quiz | 00:00:00 | ||
| Introduction To Dealing With Difficult People | 00:00:00 | ||
| Opposing Goals Or Narrative | 00:00:00 | ||
| What Do They Fear? | 00:00:00 | ||
| Personal Clashes: The Five Factors | 00:00:00 | ||
| Personality Clashes: Compatibility Is Complex | 00:00:00 | ||
| Talking Their Language | 00:00:00 | ||
| Talking Their Language Case Study | 00:00:00 | ||
| Talking Their Language: Language Styles And Stories | 00:00:00 | ||
| People Watching: Activity / Exercise | 00:00:00 | ||
| Influential Manager Summary | 00:00:00 | ||
| Section 4 - The Data Guided Manager | |||
| Using Data To Make Good Decisions | 00:00:00 | ||
| The Data Guided Manager Explained | 00:00:00 | ||
| The Data Guided Manager: Further Exploration | 00:00:00 | ||
| Getting Control Of Your Processes | 00:00:00 | ||
| The Different Methods You Can Use To Get Control Of Your Processes | 00:00:00 | ||
| Getting Your Data | 00:00:00 | ||
| Other Types Of Lead Indicators | 00:00:00 | ||
| Choosing KPIs | 00:00:00 | ||
| Analyzing The Data | 00:00:00 | ||
| Using The Information | 00:00:00 | ||
| Creating A Data Guided Team | 00:00:00 | ||
| Section 5 - The Everyday Manager | |||
| Introduction To The Everyday Manager | 00:00:00 | ||
| What Sort Of Leader Are You? | 00:00:00 | ||
| The Heartbeat Of Your Role | 00:00:00 | ||
| Using KPIs: Key Performance Indicators | 00:00:00 | ||
| Benefits Of Team Meetings | 00:00:00 | ||
| Ten Meeting Musts | 00:00:00 | ||
| Ten Meeting Musts: Running The Meeting | 00:00:00 | ||
| Ten Meeting Musts: Quiz | 00:00:00 | ||
| Be Available | 00:00:00 | ||
| Communicating By Email | 00:00:00 | ||
| Other Ways To Communicate | 00:00:00 | ||
| Time Management | 00:00:00 | ||
| Time Management Exercise | 00:00:00 | ||
| Managing Performance | 00:00:00 | ||
| Delegation | 00:00:00 | ||
| Delegation Exercise | 00:00:00 | ||
| Section 6 - LEAN Process Management | |||
| Introduction To LEAN Management | 00:00:00 | ||
| LEAN As A Way Of Thinking | 00:00:00 | ||
| LEAN Terms And Concepts | 00:00:00 | ||
| Further LEAN Terms And Concepts | 00:00:00 | ||
| The ProPeC Simple Improvement Process | 00:00:00 | ||
| Understanding TIM WOODS | 00:00:00 | ||
| TIM WOODS: Transport | 00:00:00 | ||
| TIM WOODS Inventory | 00:00:00 | ||
| TIM WOODS Motion | 00:00:00 | ||
| TIM WOODS Waiting | 00:00:00 | ||
| TIM WOODS Over Production | 00:00:00 | ||
| TIM WOODS Over Processing | 00:00:00 | ||
| TIM WOODS Defects | 00:00:00 | ||
| TIM WOODS Skills | 00:00:00 | ||
| Motivation: The Two Flavors | 00:00:00 | ||
| Current State Analysis | 00:00:00 | ||
| Creating A Process Map | 00:00:00 | ||
| An Example Process Flow | 00:00:00 | ||
| Root Cause Analysis: 5 Whys | 00:00:00 | ||
| Root Cause Analysis: Fishbone Diagram | 00:00:00 | ||
| Exploring The Why | 00:00:00 | ||
| FMEA: Failure Mode Effects Analysis | 00:00:00 | ||
| Define Your Goal | 00:00:00 | ||
| SMART Goal Setting | 00:00:00 | ||
| Goal Alignment | 00:00:00 | ||
| Identify Actions And Plans | 00:00:00 | ||
| Analyzing Potential Ideas | 00:00:00 | ||
| Grid Analysis | 00:00:00 | ||
| Planning Your Change | 00:00:00 | ||
| Understanding Gantt Charts | 00:00:00 | ||
| How To Make A Gantt Chart | 00:00:00 | ||
| Planning Your Control Mechanisms | 00:00:00 | ||
| Implementing Your Change | 00:00:00 | ||
| Keep Your Discipline | 00:00:00 | ||
| Ten Meeting Musts | 00:00:00 | ||
| Action Boards And Issue Logs | 00:00:00 | ||
| The Cost Of Change | 00:00:00 | ||
| Review Processes | 00:00:00 | ||
| The ProPeC Review Process | 00:00:00 | ||
| Section 7 - Training Your Team | |||
| Introduction To Training Your Team | 00:00:00 | ||
| What Is Training For? | 00:00:00 | ||
| The Three Box System | 00:00:00 | ||
| Added Value Training | 00:00:00 | ||
| Training Needs Analysis | 00:00:00 | ||
| Cognitive Learning | 00:00:00 | ||
| Psychomotor Learning | 00:00:00 | ||
| Effective Learning | 00:00:00 | ||
| What Is Training Needs Analysis? | 00:00:00 | ||
| Training Needs Analysis Example | 00:00:00 | ||
| Compliance Training | 00:00:00 | ||
| Identifying Training Needs | 00:00:00 | ||
| Pre-course Competency Assessments | 00:00:00 | ||
| How To Choose Training | 00:00:00 | ||
| Cost Free Training | 00:00:00 | ||
| Sheep Dip Or Targeted? | 00:00:00 | ||
| What Is Good Training | 00:00:00 | ||
| Preparing The Employee | 00:00:00 | ||
| Logistics Planning | 00:00:00 | ||
| Post Course Discussion | 00:00:00 | ||
| Measuring The Effectiveness Of Training | 00:00:00 | ||
| Kirkpatrick Level 1: Trainee Response | 00:00:00 | ||
| Kirkpatrick Level 2: Validation | 00:00:00 | ||
| Kirkpatrick Level 3: Practical Application | 00:00:00 | ||
| Kirkpatrick Level 4: Business Benefit | 00:00:00 | ||
| Section 8 - Culture Change Management | |||
| Introduction To Culture Change | 00:00:00 | ||
| Why Culture Change Matters | 00:00:00 | ||
| The Impact Of Culture | 00:00:00 | ||
| Positive Goals | 00:00:00 | ||
| Understanding Behavior | 00:00:00 | ||
| Three Ways To Measure Behavior | 00:00:00 | ||
| Behaviorism Explained | 00:00:00 | ||
| Cognitive Psychology Explained | 00:00:00 | ||
| Social Psychology Explained | 00:00:00 | ||
| How Do You Measure A Culture | 00:00:00 | ||
| Using Surveys | 00:00:00 | ||
| Survey Questions | 00:00:00 | ||
| Benefits Of DIY Surveys | 00:00:00 | ||
| Benefits Of On The Shelf Surveys | 00:00:00 | ||
| Benefits Of Using A Consultant | 00:00:00 | ||
| Survey Exercise | 00:00:00 | ||
| Surveys: Food For Thought | 00:00:00 | ||
| Other Ways To Measure Culture | 00:00:00 | ||
| Measuring Instances Of Behavior | 00:00:00 | ||
| The Semi Structured Interview | 00:00:00 | ||
| Focus Groups | 00:00:00 | ||
| Focus Group Example Questions | 00:00:00 | ||
| The Down Sides Of Focus Groups | 00:00:00 | ||
| Getting Help From A Professional | 00:00:00 | ||
| Quiz: Measuring A Culture | 00:00:00 | ||
| Summary For Measuring A Culture | 00:00:00 | ||
| Using ProPeC Process For Changing Your Culture | 00:00:00 | ||
| The ProPeC Process Step 1: The Business Reason | 00:00:00 | ||
| The ProPeC Process Step 2: Current State Analysis | 00:00:00 | ||
| The ProPeC Process Step 3: Goals Or Objectives | 00:00:00 | ||
| The ProPeC Process Step 4: Action And Planning | 00:00:00 | ||
| The ProPeC Microscope To Help Action And Planning | 00:00:00 | ||
| Mechanisms For Identifying Actions And Planning | 00:00:00 | ||
| Planning With Gantt Charts | 00:00:00 | ||
| Actions and Planning Activity | 00:00:00 | ||
| The ProPeC Process Summary So Far | 00:00:00 | ||
| The ProPeC Process Step 5: Implementing | 00:00:00 | ||
| Neuro Logic Levels In Culture Change: Implementation | 00:00:00 | ||
| Ajzen Theory Of Planned Behavior In Culture Change: Implementation | 00:00:00 | ||
| The ProPeC Summary For Implementing | 00:00:00 | ||
| Activity For Implementation | 00:00:00 | ||
| The ProPeC Process Step 6: Review | 00:00:00 | ||
| Activity For Review Process | 00:00:00 | ||
| Overall Activity For ProPec Process For Culture Change | 00:00:00 | ||
| Closing Thoughts On Culture Change | 00:00:00 | ||
| Section 9 - Building A Team | |||
| Building A Team Introduction | 00:00:00 | ||
| How Does An Effective Manager Deliver | 00:00:00 | ||
| Manager's Role Quiz And Exercise | 00:00:00 | ||
| Components Of A Good Team | 00:00:00 | ||
| Defining Roles To Help Deliver Objectives | 00:00:00 | ||
| The Importance Of Vision | 00:00:00 | ||
| Two Islands Getting The Team Involved | 00:00:00 | ||
| Collaboration Is Better Than Buy In | 00:00:00 | ||
| What Are The Indicators Of Good Performance | 00:00:00 | ||
| What Helps Make A Good Team Quiz | 00:00:00 | ||
| Two Islands Activity | 00:00:00 | ||
| Identifying A Team's Can, Know And Care | 00:00:00 | ||
| Silo Mentality And Creating Overlap Between Can, Know And Care | 00:00:00 | ||
| Can, Know And Care: Scripts Activity | 00:00:00 | ||
| Individual Differences | 00:00:00 | ||
| Belbin's Team Roles | 00:00:00 | ||
| Types And Traits Psychometrics | 00:00:00 | ||
| Should I Use Psychometrics? | 00:00:00 | ||
| Quiz And Activity | 00:00:00 | ||
| Section 10 - Presenting Your Ideas | |||
| Introduction To Presenting Your Ideas | 00:00:00 | ||
| Why You Are Delivering This Presentation | 00:00:00 | ||
| Getting Your Thinking Right | 00:00:00 | ||
| Understanding The Emotions: The Chimp | 00:00:00 | ||
| Understanding The Role Of The Intellect | 00:00:00 | ||
| Understanding The Decision Making Process: The Computer | 00:00:00 | ||
| Dealing With The Chimp | 00:00:00 | ||
| Summary For Presenting Your Ideas | 00:00:00 | ||
| Introduction To The Structure Of An Effective Presentation | 00:00:00 | ||
| Aim - Your Reason For The Presentation | 00:00:00 | ||
| Creating A SMART Goal For Your Presentation | 00:00:00 | ||
| Planning Your Presentation Route | 00:00:00 | ||
| Building Your Main Body | 00:00:00 | ||
| Using PEEL To Make Your Points | 00:00:00 | ||
| An Example Of PEEL | 00:00:00 | ||
| Your Presentation Conclusion | 00:00:00 | ||
| Presentation Tools And Using Cards | 00:00:00 | ||
| Scenario Exercise | 00:00:00 | ||
| Example Presentation Using Index Cards | 00:00:00 | ||
| Introduction To Public Speaking Fundamentals | 00:00:00 | ||
| Tips For Being Heard | 00:00:00 | ||
| Other Reasons You May Not Be Heard | 00:00:00 | ||
| Being Understood | 00:00:00 | ||
| Diction Tongue Twister Exercise | 00:00:00 | ||
| What About Accents? | 00:00:00 | ||
| Other Word Choices | 00:00:00 | ||
| Tips To Being Understood | 00:00:00 | ||
| How Well Are You Doing? | 00:00:00 | ||
| How Do You Get Better At Presenting? | 00:00:00 | ||
| Introduction To Creating Persuasive Presentations | 00:00:00 | ||
| Key Areas For Motivation | 00:00:00 | ||
| Telling Stories And Using Illustrations | 00:00:00 | ||
| Understanding Modulation | 00:00:00 | ||
| Understanding Gestures | 00:00:00 | ||
| Understanding Visual Aids | 00:00:00 | ||
| Your Call To Action | 00:00:00 | ||
| Sustaining Your Presentation | 00:00:00 | ||
| Summary For Presenting Your Ideas | 00:00:00 | ||
| Section 11 - The Team Life Cycle | |||
| Team Lifecycle Introduction | 00:00:00 | ||
| Lifecycle Overview | 00:00:00 | ||
| Lifecycle In Further Detail | 00:00:00 | ||
| Lifecycle Exercise | 00:00:00 | ||
| Recruitment Methods | 00:00:00 | ||
| Principles Of Effective Recruitment | 00:00:00 | ||
| Recruitment Selection | 00:00:00 | ||
| Dealing With Poor Performers | 00:00:00 | ||
| Dealing With Grievances | 00:00:00 | ||
| The End Of The Team And Rebirth | 00:00:00 | ||
| Section 12 - Taking Care Of Yourself And The Future Of Management | |||
| Keeping Your Head | 00:00:00 | ||
| Building Up Resilience | 00:00:00 | ||
| Exercise | 00:00:00 | ||
| Buckets Of Resources | 00:00:00 | ||
| Training Your Thinking | 00:00:00 | ||
| Maintaining Work Life Balance | 00:00:00 | ||
| When It Is Time For A Change | 00:00:00 | ||
| Using ProPec Improvement Process For Personal Use | 00:00:00 | ||
| Alternatives To Being Employed | 00:00:00 | ||
| The Future Of Management | 00:00:00 | ||
| Thank You | 00:00:00 | ||
| Section 13 - Course Resources | |||
| Thanks For Watching | 00:00:00 | ||
| Reading List And Recommended Links | 00:00:00 | ||
| Resources - Lean Process Management Leadership Skills | 00:00:00 | ||
Course Review
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Lean Process Management and Leadership Skills Masterclass
AWESOME – A MUST-READ – DO NOT EVEN THINK ABOUT HESITATING…
I needed to find a course that could refresh everything I learned at school but also through my readings and experience.
You’ve got everything you need to keep advancing in your career with so many genuine resources. I do like the ProPeC process, very imaginative.
The best Leadership course you can find elsewhere iaw my own experience. As a non-English native speaker, the author’s English is perfect to understand, intelligible, and you will definitely progress in English.
I wholeheartedly recommend this “jewel” to all of you. Trust me!
Richard from France
Exceptionnel – Rien de mieux sur le marché à l’heure actuelle…
Exceptionnel, synthèse indispensable à partager, neutralité, esprit critique. Positif malgré le contexte tout en n’omettant pas les sujets sensibles. Incontournable. A relire.
Première expérience de cours très long ici, premier succès, vu le volume je suis certain d’avoir fait le bon choix.