Understand live chat and its ten crucial criteria, including etiquette, to ensure your customers have the best possible experience.

This 10-minute video explains what live chat is and outlines ten essential criteria, including live chat etiquette, to consider when providing a live chat service. During this short course, we’ll cover:

• What live chat is
  
• 10 criteria for providing a great customer experience
  
• Final tips for using chat
  

Focusing on these ten criteria will help you excel and ensure your customers have an outstanding experience.

Our Promise to You

By the end of this course, you’ll learn how to excel in live chat by applying key criteria and etiquette for outstanding customer service.

10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Want to master live chat and enhance your customer service? Watch the video now and start improving your chat skills today!