LearningPlanet

940 Students

123 Courses

4.5 Average Score Rating

Instructor Profile

I have 30 years experience in training and development with backgrounds such as EY consultant, contact centre expert and entrepreneur.

Instructor Courses

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woman answering the telephone call

woman answering the telephone call

Answering The Telephone: Boost Your Confidence

Answer the telephone with confidence. Watch our 10-minute video to learn greetings, questioning, and rapport-building techniques.

a smiling woman wearing a headset operates a computer, actively participating in outbound calling

a smiling woman wearing a headset operates a computer, actively participating in outbound calling

11 Outbound Calling Tips For Top-Notch Customer Service

Unleash your outbound calling power! This video unlocks 11 tactics to elevate your communication and results.

A woman in a business suit engages in conversation, showcasing her excellent listening skills with another woman.

A woman in a business suit engages in conversation, showcasing her excellent listening skills with another woman.

Effective Listening Skills Training For Better Communication

Upgrade your skills with listening skills training. Master active and reflective listening to enhance your communication and understanding.

Various face and hair care items organized on a brown background, showcasing essentials for personal grooming.

Various face and hair care items organized on a brown background, showcasing essentials for personal grooming.

Key Personal Grooming Habits For Professional Success

Elevate your presence with essential personal grooming tips. Master hygiene, clothing, and behavior for professional success.

A man confidently stands in a maze, symbolizing successful problem solving course

A man confidently stands in a maze, symbolizing successful problem solving course

Essential Problem-Solving Course For Success

Get ahead with our problem-solving course. Learn to address obstacles and implement solutions effectively. Start your journey to success now!

A woman at an ergonomic home office desk, focused, with a window view brightening her workspace.

A woman at an ergonomic home office desk, focused, with a window view brightening her workspace.

Perfect Your Ergonomic Home Office Setup In 10 Minutes

Improve your work environment with an ergonomic home office setup. Watch expert tips on how to create a healthier, more productive space!

Three women collaborating over a laptop, exploring AI in the workplace together.

Three women collaborating over a laptop, exploring AI in the workplace together.

Mastering AI In The Workplace For Success

Dive into AI in the workplace, its impact on industries, and how you can adapt to thrive in an AI-driven environment in this short video.

A bottle of water, a dumbbell, and an apple, showcasing key elements of health and wellness for a fit lifestyle.

A bottle of water, a dumbbell, and an apple, showcasing key elements of health and wellness for a fit lifestyle.

10-Minute Health And Wellness Tips For Work-Life Balance

Work-life balance on the go! Learn effective health and wellness tips in this quick 10-minute video. Start your journey today!

Two men engage in a coaching skills session at a table, focused on their laptop

Two men engage in a coaching skills session at a table, focused on their laptop

Build Your Coaching Skills For Greater Impact

Master key coaching skills that inspire and motivate others. Dive into our module and start making an impact now!

Image of a professional woman at a desk with a phone and a 10 minutes sign, handling abusive customers.

Image of a professional woman at a desk with a phone and a 10 minutes sign, handling abusive customers.

How To Handle Abusive Customers

Facing abusive customers? Our 10-min course equips you with de-escalation techniques and effective responses to protect your well-being. Enroll now!

Man on wooden block with floating eggs, symbolizing critical thinking

Man on wooden block with floating eggs, symbolizing critical thinking

Master Critical Thinking Training In 10 Minutes

Enhance your decision-making with our critical thinking training! This video covers key steps and strategies to improve your skills.

A woman covers her face with a clock, representing time management training

A woman covers her face with a clock, representing time management training

Ultimate Time Management Training For Increased Efficiency

Transform your productivity with proven time management training. Learn to optimize tasks and manage emails efficiently. Get started today!

A businessman brainstorming on sticky notes on a whiteboard, highlighting strategies from the best project management course.

A businessman brainstorming on sticky notes on a whiteboard, highlighting strategies from the best project management course.

The Best Project Management Course For Future Leaders

Learn the best practices in project management by taking the best project management course and become a trusted leader in your field.

a woman thoughtfully resting her chin on her hand, thinking on your feet

a woman thoughtfully resting her chin on her hand, thinking on your feet

Thinking On Your Feet: Fast Response Training

Get skilled in thinking on your feet. Develop fast, clear responses in high-pressure situations with proven strategies. Start today!

A guide on using customer satisfaction surveys to give and receive valuable feedback effectively.

A guide on using customer satisfaction surveys to give and receive valuable feedback effectively.

Quick Guide To Giving And Receiving Feedback

Improve your feedback skills in 10 minutes. Discover effective strategies for giving and receiving feedback that drive growth.

Working From Home During A Pandemic

Working From Home During A Pandemic

Working From Home During A Pandemic

Learn how to work from home effectively while being mentally healthy, manage stress, and ways of dealing with pandemic fatigue so you can be more in control.

Hand writing 'storyteller' with marker on transparent background, symbolizing business storytelling.

Hand writing 'storyteller' with marker on transparent background, symbolizing business storytelling.

Master Business Storytelling In 10 Minutes

Dive into our business storytelling course to learn how to share your business story effectively and engage your customers on a deeper level.

Woman wearing headset smiles at computer, delivering advanced customer service.

Woman wearing headset smiles at computer, delivering advanced customer service.

Master Advanced Customer Service Techniques

Boost customer loyalty with our Advanced Customer Service video. Learn to identify critical touchpoints and exceed expectations in just 10 minutes!

A woman smiling in front of a group of people, showing teamwork and unity.

A woman smiling in front of a group of people, showing teamwork and unity.

Being Part Of A Team: How To Be A Valuable Team Player

Boost your team's success with our video on being part of a team. Learn roles, tasks, feedback, and cooperation in 10 minutes. Enroll today!

Businesswoman at table with laptop, improving productivity.

Businesswoman at table with laptop, improving productivity.

How To Be More Productive: Tips And Strategies

Improve your workflow with our video on how to be more productive! Get actionable tips on starting tasks and managing your time efficiently.

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