Discover key steps for dealing with emotional clients. Gain the expertise needed to provide meaningful support and build lasting rapport. Read more.
I have 30 years experience in training and development with backgrounds such as EY consultant, contact centre expert and entrepreneur.
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Do you want to gain a deeper understanding of emotional trauma and learn proven ways to offer support?
Watch this video, created by experts with real-world experience, and discover compassionate strategies for dealing with emotional clients and others in need.
In this 10-minute video, we explore the complexities of emotional trauma—what it is, what causes it, and how you can provide effective support for someone going through it. Backed by psychological insights and practical expertise, this video will help you:
- Understand the often-painstaking reasons behind emotional distress.
- Learn actionable steps to assist someone experiencing trauma.
- Master phrases and techniques to approach conversations with empathy.
We’ll cover the following topics:
- What is emotional trauma?
- Steps to addressing emotional trauma.
- Phrases you can use to offer support when dealing with emotional clients or loved ones.
Our content is designed to provide you with the knowledge and tools needed to respond thoughtfully and build trust when supporting someone in need.
Our Promise to You
By the end of this course, you will have the skills and confidence to effectively handle challenging situations when dealing with emotional clients, providing compassionate support and building stronger connections.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us for a full refund—no questions asked.
Ready to make a positive impact? Apply what you’ve learned today and help create a safe space for those dealing with emotional clients or individuals struggling with trauma. Share this video with others who might benefit, and explore more resources to expand your understanding.
Course Curriculum
Section 1 - Effective Strategies For Dealing With Emotional Clients | |||
Emotional Clients And Colleagues | 00:00:00 |
About This Course
Do you want to gain a deeper understanding of emotional trauma and learn proven ways to offer support?
Watch this video, created by experts with real-world experience, and discover compassionate strategies for dealing with emotional clients and others in need.
In this 10-minute video, we explore the complexities of emotional trauma—what it is, what causes it, and how you can provide effective support for someone going through it. Backed by psychological insights and practical expertise, this video will help you:
- Understand the often-painstaking reasons behind emotional distress.
- Learn actionable steps to assist someone experiencing trauma.
- Master phrases and techniques to approach conversations with empathy.
We’ll cover the following topics:
- What is emotional trauma?
- Steps to addressing emotional trauma.
- Phrases you can use to offer support when dealing with emotional clients or loved ones.
Our content is designed to provide you with the knowledge and tools needed to respond thoughtfully and build trust when supporting someone in need.
Our Promise to You
By the end of this course, you will have the skills and confidence to effectively handle challenging situations when dealing with emotional clients, providing compassionate support and building stronger connections.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us for a full refund—no questions asked.
Ready to make a positive impact? Apply what you’ve learned today and help create a safe space for those dealing with emotional clients or individuals struggling with trauma. Share this video with others who might benefit, and explore more resources to expand your understanding.
Course Curriculum
Section 1 - Effective Strategies For Dealing With Emotional Clients | |||
Emotional Clients And Colleagues | 00:00:00 |