Transform your approach with empathy training. Learn how to build stronger relationships and drive success in customer service and sales. Read more.
I have 30 years experience in training and development with backgrounds such as EY consultant, contact centre expert and entrepreneur.
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Ready to strengthen your professional relationships and improve your results? Start this course now to learn how empathy—a crucial skill in customer service, sales, and leadership—can transform your approach.
Empathy is essential in business, but it takes consistent effort to master.
In this course, you’ll gain valuable insights from professionals who have successfully applied empathy in various business settings. The video will guide you through proven techniques to enhance your empathy, while the workbook will help you develop a personalized empathy plan based on best practices.
Empathy enables you to deeply understand and respond to others’ emotions and needs. While some may have a natural ability, it is a skill that can be developed through effort and practice. This course is informed by current research and expert insights into the neuroscience of empathy, ensuring you learn effective, science-backed methods.
Throughout this module, we will cover:
- The distinction between empathy and sympathy
- How to build trust and rapport with others
- The profound impact empathy can have in the workplace
Our Promise to You
By the end of this module, you’ll have mastered key empathy skills for improved communication and relationships.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us for a full refund—no questions asked.
Take the first step toward mastering empathy today and start building stronger, more effective connections with your team, clients, and colleagues!
Course Curriculum
Section 1 - Empathy Training: Unlock Emotional Intelligence | |||
Showing Empathy | 00:00:00 |
About This Course
Ready to strengthen your professional relationships and improve your results? Start this course now to learn how empathy—a crucial skill in customer service, sales, and leadership—can transform your approach.
Empathy is essential in business, but it takes consistent effort to master.
In this course, you’ll gain valuable insights from professionals who have successfully applied empathy in various business settings. The video will guide you through proven techniques to enhance your empathy, while the workbook will help you develop a personalized empathy plan based on best practices.
Empathy enables you to deeply understand and respond to others’ emotions and needs. While some may have a natural ability, it is a skill that can be developed through effort and practice. This course is informed by current research and expert insights into the neuroscience of empathy, ensuring you learn effective, science-backed methods.
Throughout this module, we will cover:
- The distinction between empathy and sympathy
- How to build trust and rapport with others
- The profound impact empathy can have in the workplace
Our Promise to You
By the end of this module, you’ll have mastered key empathy skills for improved communication and relationships.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us for a full refund—no questions asked.
Take the first step toward mastering empathy today and start building stronger, more effective connections with your team, clients, and colleagues!
Course Curriculum
Section 1 - Empathy Training: Unlock Emotional Intelligence | |||
Showing Empathy | 00:00:00 |