Learn to keep your customers informed and engaged. Enhance relationships and build trust with effective communication strategies! Read more.
I have 30 years experience in training and development with backgrounds such as EY consultant, contact centre expert and entrepreneur.
Access all courses in our library for only $9/month with All Access Pass
Get Started with All Access PassBuy Only This CourseAbout This Course
Start enhancing your customer relationships today by learning how to keep your customers informed!
In this concise 10-minute video, we’ll delve into the critical reasons for keeping customers informed and maintaining regular communication. You’ll discover essential tips on why this practice matters and effective strategies to ensure your customers are always updated.
Have you ever felt frustrated as a customer when you weren’t kept in the loop? Does it diminish your excitement when you find out about a delay after the fact? Imagine how much easier it would be if someone had simply communicated the situation to you, relieving you of the stress of uncertainty. By prioritizing efforts to keep your customers informed, you can significantly enhance their experience and build stronger, more trusting relationships.
In this module, we will cover:
- The importance of updating customers
- Strategies for handling low-hanging fruit
- The idea that no news is still news for your customers
Our Promise to You
By the end of this module, you’ll know how to effectively keep your customers informed, leading to increased trust and customer retention.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Don’t let your customers feel neglected—learn how to effectively keep your customers informed and foster lasting loyalty!
Course Curriculum
Section 1 - Keep Your Customers Informed For Better Satisfaction | |||
Keeping Your Customers Informed | 00:00:00 |
About This Course
Start enhancing your customer relationships today by learning how to keep your customers informed!
In this concise 10-minute video, we’ll delve into the critical reasons for keeping customers informed and maintaining regular communication. You’ll discover essential tips on why this practice matters and effective strategies to ensure your customers are always updated.
Have you ever felt frustrated as a customer when you weren’t kept in the loop? Does it diminish your excitement when you find out about a delay after the fact? Imagine how much easier it would be if someone had simply communicated the situation to you, relieving you of the stress of uncertainty. By prioritizing efforts to keep your customers informed, you can significantly enhance their experience and build stronger, more trusting relationships.
In this module, we will cover:
- The importance of updating customers
- Strategies for handling low-hanging fruit
- The idea that no news is still news for your customers
Our Promise to You
By the end of this module, you’ll know how to effectively keep your customers informed, leading to increased trust and customer retention.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Don’t let your customers feel neglected—learn how to effectively keep your customers informed and foster lasting loyalty!
Course Curriculum
Section 1 - Keep Your Customers Informed For Better Satisfaction | |||
Keeping Your Customers Informed | 00:00:00 |