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Build Healthy Relationships Using Emotional Intelligence
4.6( 5 REVIEWS )
2h 21m

This course is designed for those interested in learning how to build healthy relationships.

Read more.
Course Skill Level
Time Estimate
2h 21m


Hi. My name is Robin Hills. I am an emotional intelligence coach, trainer and facilitator with over 35 years business and commercial experience.

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About This Course

Latest update – May 2020

Who this course is for:

  • This course will support the development of your emotional intelligence. It will be of interest to you if you are looking to develop your empathy and the way that you build emotional bonds in interpersonal relationships. It covers the aspects of conflict and trust that are fundamental to good relationships, along with ethics and social responsibility.
  • The course also covers behavioral styles based on Social Interaction Styles to give you an understanding of your personal behavioral style and how to work with other styles

What you’ll learn: 

  • Explore the way that you build relationships using empathy
  • How you develop trust and manage conflict
  • Work within ethical boundaries


  • No prior knowledge is required to take this course

Building relationships is something that we all do, having learned these skills from birth. Developing healthy relationships as adults means building on these skills and refining them so that we can adapt to others’ needs as well as our own. We interact with other people in many different ways – some of these interactions are transient whilst some of these interactions are deep and meaningful.

Building healthy relationships is one of the ways that you use your emotional intelligence. The course covers the awareness and action part of how you interact with others in the outer world.

This course is a stand-alone course for anyone interested in understanding themselves better and communicating with other people with more impact. It forms part of a comprehensive course that explores emotional intelligence in more depth.

Authentic relationships are built around mutual understanding that involves empathytrust and an acceptance of each other’s values.  Some disagreement and conflict will be inevitable as this is where learningcreativity and understanding occurs.  It is not that conflict occurs that is the issue, it is how it is managed.

In this course, we will explore the way that you build relationships using empathy, how you develop trust, manage conflict and work within ethical boundaries.

The course covers Social Interaction Styles looking at the behaviours of DriversExpressivesAmiables and Analyticals and how these work together in teams.  You get the opportunity to look at the four Social Styles, how you can work better with others who have a different style to your own and how you can use this information to build authentic quality relationships.

You’ll receive all the information that you need and will be coached using loads of practical hints that you can use straight away.

The course is made up of a series of lectures and interactive practical activities that involve some engagement with other people and some reflection.

The course material makes up a one to two-day workshop so is equivalent to 8 -12 hour’s training. It forms part of our advanced emotional intelligence course endorsed by the Institute of Leadership and Management.

PLEASE NOTE – This course is NOT for you if you are not prepared to work through the exercises that make up a fundamental part of the course. Healthy relationships cannot be built by learning some techniques through watching a few video lectures. The course requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I’m afraid that you won’t get the best from the course unless you are prepared to do this.

There are SEVEN practical activities included within the course that are designed to help you to develop your interpersonal relationships with other people at work.  These activities are:

  • Reflecting about this Emotional Intelligence Course
  • Assess your Interpersonal Relationships
  • Developing Empathy
  • Assessing your Social Interaction Style
  • Checking your Emotional Bank Account
  • Care and Support in the Workplace (Social Responsibility)
  • Learning Review

All the activities require you to engage with them and do some work outside of the course.

Take this course today and learn how to build healthy relationships.

Our Promise to You
By the end of this course, you will have learned how to build healthy relationships.

10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today and learn how to build healthy relationships!

Course Curriculum

Section 1 - Introduction To The Course
Introduction To The Course 00:00:00
How The Course Relates To Emotional Intelligence 00:00:00
Overview Of The Course 00:00:00
Interpersonal Skills – Tips And Hints 00:00:00
Course Resources 00:00:00
Section 2 - Exercise: Interpersonal Relationships
Interpersonal Relationships: Exercise 00:00:00
Section 3 - Understanding Empathy
Empathy Learning Outcomes 00:00:00
Definition Of Empathy 00:00:00
Intelligence In Empathy 00:00:00
Development Of Empathy 00:00:00
The Basic Anatomy Of The Brain 00:00:00
The Way The Brain Works 00:00:00
Thinking And Your Brain 00:00:00
Empathy And Your Brain 00:00:00
The Neuroscience Of Empathy 00:00:00
Ways Of Demonstrating Empathy 00:00:00
The Non-Verbal Signals In Body Language 00:00:00
Interpreting Non-Verbal Signals 00:00:00
The Problems Of Relying On Expression Alone 00:00:00
Empathetic Listening 00:00:00
Understanding And Developing Empathy 00:00:00
Review Of This Module 00:00:00
Section 4 - Exercise: Developing Your Empathy
Developing Your Empathy: Exercise 00:00:00
Section 5 - Working With Others
The Objectives Of This Module 00:00:00
Some Perspectives On Team Work 00:00:00
The 4 Social Interaction Styles 00:00:00
Practical Activity: Assessing your Social Interaction Style 00:00:00
The Driver Social Interaction Style 00:00:00
The Expressive Social Interaction Style 00:00:00
The Amiable Social Interaction Style 00:00:00
The Analytical Social Interaction Style 00:00:00
Tension Between The Styles 00:00:00
Section 6 - How People React Under Pressure
How People React To Pressure 00:00:00
The Driver Social Interaction Style Conflict Responses 00:00:00
The Expressive Social Interaction Style Conflict Responses 00:00:00
The Amiable Social Interaction Style Conflict Responses 00:00:00
The Analytical Social Interaction Style Conflict Responses 00:00:00
What Happens With Increasing Pressure 00:00:00
The Ideal Behaviours For Ideal Interactions 00:00:00
Ways Of Developing Emotional And Social Skills 00:00:00
How The Social Interaction Styles Use Their Emotional Intelligence 00:00:00
Section 7 - Developing Relationships Based On Trust
Interpersonal Relationships – Learning Outcomes 00:00:00
The Importance Of Relationships 00:00:00
The Benefits Of Conflict 00:00:00
Ways Of Working With Conflict 00:00:00
The Role Of Empathy In Conflict 00:00:00
Ways To Say ‘No’ Empathetically 00:00:00
Some Factors And Questions To Consider In Resolving Conflict 00:00:00
The Importance Of Trust In Relationships 00:00:00
The Trust Equation 00:00:00
Building Trust 00:00:00
The Principles Of The Economies Of Trust 00:00:00
Review Of This Module 00:00:00
Section 8 - Exercise: Understanding Your Trust
Practical Activity: Checking Your Emotional Bank Account 00:00:00
Section 9 - Ethics And Social Responsibility
Social Responsibility – Learning Outcomes 00:00:00
Defining Social Responsibility 00:00:00
Factors That Influence Social Responsibility 00:00:00
The Principles Of Ethical Leadership 00:00:00
Review Of This Module 00:00:00
Section 10 - Practical Activity: Social Responsibility
Practical Activity: Care And Support In The Workplace 00:00:00
Section 11 - Conclusion
Lightbulb Moments Cards – Engaging With Others Using Social Interaction Style 00:00:00

Course Review


5 Ratings
  1. Anonymous

    highly recommended


    Really enjoyed this course, opened my eyes up to many things I’m doing right and also wrong. Looking forward to putting this into action.

    Thank you for the experience

  2. Anonymous

    Building healthy relationships


    Although parts of this course didn’t really resonate with me, as parts of it are written for team based workers, I feel the trust element of it has really helped me to see things from a different perspective. I wanted to complete this course to try to help myself form deeper more meaningful personal relationships & I feel for the trust aspect it will help.

  3. Anonymous

    Building Healthy Relationships Using Emothinal Intelligence


    Excellent presentation of material for this course.
    Well structured with achievable goals.
    Definitely worth the money paid for this course.
    Thank you for a job well done.

  4. Anonymous



    Simple to understand.

  5. Anonymous
    Catherine Graham March 30, 2017 at 03:15 AM

    great course


    This was very helpful for me.



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