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About This Course

Who this course is for:

  • Anyone who is interested in a basic understanding of why emotions play an important role in performance and success
  • Anyone who wants to have a deeper understanding of themselves and how to work better with other people.
  • Anyone with an interest in developing their ability to manage their emotions.
  • Anyone interested in learning more about emotional intelligence at work.

What you’ll learn: 

  • Recognise the importance of understanding the emotions that you experience.
  • Examine how to practise and learn how to develop emotional intelligence.
  • Discover how to improve your relationships and performance by gaining insights into the emotions of other people.
  • Identify why you react to situations with a particular focus on how your feelings and emotions impact upon your performance.


  • We all have emotions! You will need an open mind and a willingness to learn.

Last updated January 2022. Formerly titled “Develop Emotional Intelligence For A Richer, Fuller Life

What is it to be the best human being that you can be? 

Emotional intelligence is an aspect of you as a whole person affecting your work life and your personal life.

Your emotional intelligence is your ability to combine your thinking with your feelings in order to build good quality relationships and to make good authentic decisions. It is managing who you are in the moment to meet your emotional needs through conscious choice and is fundamental to leading a full, rich and rewarding life.

Emotional intelligence is different from IQ – cognitive intelligence, and offers a different perspective on success and performance at work. There are many parts to emotional intelligence – it predicts effectiveness and can be changed and developed. 

Research suggests that emotional intelligence and cognitive intelligence (IQ) are unconnected: you can have a high level of emotional intelligence but a low level of cognitive intelligence, and vice versa.

Your emotional intelligence is your responsibility! How you react and respond to events is governed by your emotional intelligence. You can work to develop your emotional intelligence, but this is not easy. 

This course explores what emotional intelligence is in the workplace by investigating what it is and what it is not. It covers the main models of emotional intelligence and what they mean but more importantly how they can be practically applied at work.

The course resolves any confusion you may have around some of the terminology used in various emotional intelligence courses, such as what is the difference between EI and EQ?  You’ll get to understand why EI is a broader term that covers emotional intelligence in much more depth. 

People often talk about positive and negative emotions. This is not that helpful as emotions cannot really be labelled in that way. The course also covers the myths around positive and negative emotions and why this terminology is not appropriate when working to understand emotions and emotional intelligence in the workplace. 

The course investigates the advantages and disadvantages of emotional intelligence, ways it can be improved and some do’s and don’ts of working with emotional intelligence in the workplace. It will test your emotional intelligence! 

Changing the way that you work with your emotions and working with your emotional intelligence is not easy. This course will give you some insights, BUT developing your emotional intelligence will take you time and a lot of effort, and even then you are not going to get it right all the time!! Emotional intelligence is about improving performance, engagement and well being in a sustainable way, so that it sticks.

By completing this course, you will be able to

  • Identify what emotional intelligence is and what it is not
  • Explain what emotional intelligence is and why it is important
  • Explain the difference between Emotional Quotient (EQ) and Emotional Intelligence (EI)
  • Describe how emotional intelligence differences from other intelligences
  • Recognise how and why emotions are important
  • List some emotional intelligence competencies that can be developed

PLEASE NOTE – This course is NOT for you if you are not prepared to work through the practical activities that make up a fundamental part of the course.  Emotional intelligence cannot be developed by learning some techniques through watching a few video lectures.  The course requires you to do some reflective thinking, to get some feedback and to discuss your development with others.  I’m afraid that you won’t get the best from the course unless you are prepared to do this.

Our Promise to You

By the end of this course, you will have learned how to practise and develop emotional intelligence.

30 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today and learn more about emotional intelligence.

Course Curriculum

1h 36m

Section 1 - Introduction To Emotional Intelligence
Introduction To The Course 00:00:00
Introduction To Emotional Intelligence – Learning Outcomes 00:00:00
Emotional Intelligence – FAQs 00:00:00
Section 2 - Exercise: Assess Your Emotional Intelligence
Practical Activity: Assess Your Emotional Intelligence 00:00:00
Section 3 - What Is Emotional Intelligence?
A Straightforward Definition Of Emotional Intelligence 00:00:00
What Is The Difference Between EI And EQ? 00:00:00
The Thoughts Of Dr. David Caruso About Emotional Intelligence 00:00:00
Emotions At Work 00:00:00
Insights Into Emotions 00:00:00
Positive And Negative Emotions 00:00:00
Working With The Emotional Climate 00:00:00
The Advantages And Disadvantages Of Emotional Intelligence 00:00:00
Section 4 - Emotions
How Emotions Are Viewed 00:00:00
The Development And Function Of Emotion 00:00:00
One Minute Observation Test 00:00:00
The Basic Anatomy Of The Brain 00:00:00
The Three Human Brains 00:00:00
Emotions And Higher-Order State 00:00:00
The Basic Emotions Experienced And Expressed By Everyone 00:00:00
More About Basic Emotions 00:00:00
The Wheel Of Emotions – 8 Primary Bipolar Emotions Presented In A Wheel 00:00:00
The Expression Of Emotion 00:00:00
The Myth About Positive And Negative Emotions 00:00:00
Understanding Emotion 00:00:00
Identifying Emotion And Working To Understand Emotion 00:00:00
Section 5 - What You Can Practically Apply From Understanding Emotional Intelligence Model
Daniel Goleman’s Framework Of Emotional Intelligence 00:00:00
Poster: The Competencies Of Emotional Intelligence 00:00:00
Emotional Intelligence As A Set Of Abilities 00:00:00
More About Emotional Intelligence As A Set Of Abilities 00:00:00
What We Can Learn From The Six Seconds Model Of Emotional Intelligence 00:00:00
Measuring And Assessing Emotional Intelligence 00:00:00
Section 6 - Developing Your Emotional Intelligence
Becoming More Emotionally Intelligent 00:00:00
Section 7 - Practical Activity - Three Good Things to Develop your Emotional Intelligence
Practical Activity: Three Good Things To Develop Your Emotional Intelligence 00:00:00
Section 8 - Review of Course Learning Objectives
Emotional Intelligence Review 00:00:00
Conclusion To This Emotional Intelligence Course 00:00:00
Lightbulb Moments Cards – Insights Into Emotional Intelligence 00:00:00

Course Reviews


1 ratings
  1. Catherine Graham May 4, 2017 at 22:28 PM

    yeh lightbulb moments


    so long as they don’t explode. lol great course.