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About This Course

Almost all of us work in a business environment that is constantly changing, is intense and is unrelenting.

Your resilience refers to your ability to cope and adapt to crises or stressful situations. Emotional resilience refers to how you use your emotions to develop your capability to manage your resilience.

More resilient managers are able to accept life changes and adapt to adversity without lasting difficulties, while less resilient managers have a much harder time with stress and change.

Emotions are not about being soft and fluffy, they are vital in help you to make hard, direct management decisions. Emotional resilience can mean managing the emotions that you yourself experience or managing the emotions of those around you. Good emotional resilience enables you to increase productivity, improve morale, reduce absenteeism, retain your best people and improve team relations.

In this course, we will explore the role of emotions in management, how and why they contain vital bits of information that can help you make better decisions. You’ll receive all the information you need. You will be coached using loads of practical hints that you can use straight away.

The course is made up of a series of lectures. There are a series of interactive exercises that involve some activity with other people and some reflection.

The course material makes up a one to two day workshop so is equivalent to 8 -12 hour’s training.

PLEASE NOTE – This course is NOT for you if you are not prepared to work through the exercises that make up a fundamental part of the course. Emotional resilience cannot be developed by learning some techniques through watching a few video lectures. The course requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I’m afraid that you won’t get the best from the course unless you are prepared to do this.

Take this course today and learn how to better manage stress.

Course Curriculum

1h 57m

Section 1 - Introduction
Introduction To The Course 00:00:00
How The Course Relates To Emotional Intelligence 00:00:00
An Overview Of The Developing Resilience Course 00:00:00
Section 2 - Exercise: Assessing Your Resilience
Insights Into Your Emotional Resilience Exercise 00:00:00
Section 3 - Introduction To Emotional Resilience
Introduction To Emotional Resilience 00:00:00
Definition Of Resilience 00:00:00
Emotional Intelligence And Resilience 00:00:00
Emotional Intelligence – FAQs 00:00:00
Developing Your Emotional Resilience Workbook 00:00:00
Section 4 - The Role Of Emotions
Managing Emotion – Objectives 00:00:00
How Emotions Are Viewed 00:00:00
The Basic Anatomy Of The Brain 00:00:00
The Biology Of Emotion 00:00:00
Mapping Emotions 00:00:00
Understanding Emotion 00:00:00
The Seven Basic Human Emotions 00:00:00
The Basic Human Emotions 00:00:00
Identifying And Using Emotion 00:00:00
Managing Emotion – Conclusions 00:00:00
Section 5 - Change Management
Personal Transition Through Change – Objectives 00:00:00
Change Is Constant 00:00:00
Personal Transition Through Change 00:00:00
Personal Transition Through Change Curve 00:00:00
Anxiety 00:00:00
Happiness 00:00:00
Denial 00:00:00
Anger 00:00:00
Disillusionment 00:00:00
Depression Or Despair 00:00:00
Hostility 00:00:00
Acceptance 00:00:00
Positive Activity 00:00:00
Moving From Setback To Comeback 00:00:00
Personal Transition Through Change – Review 00:00:00
Section 6 - Competencies Of Stress Management - Flexibilty
Flexibility – Objectives 00:00:00
Personality Preferences Around Flexibility 00:00:00
The Differences Between Planning And Spontaneous Types 00:00:00
How To Be More Flexible 00:00:00
Working With Change 00:00:00
Flexibility – Review 00:00:00
Section 7 - Exercise: Flexibilty
Flexibility Exercise 00:00:00
Section 8 - Competencies Of Stress Management: Stress Tolerance
Stress Tolerance – Objectives 00:00:00
Working With Stress 00:00:00
Draining And Facilitating Emotions In Developing Resilience 00:00:00
Resilience Is A Mindset 00:00:00
Putting Stress Tolerance To Use 00:00:00
Stress Tolerance – Review 00:00:00
Section 9 - Exercise: Stress Tolerance
Stress Tolerance Exercise 00:00:00
Section 10 - Competencies Of Stress Management: Optimism
Optimism 00:00:00
Optimism And Pessimism 00:00:00
Health And Optimism 00:00:00
Hints and Tips To Develop Optimism 00:00:00
Working With Negativity 00:00:00
Optimism – Review 00:00:00
Section 11 - Exercise: Optimism
Optimism Exercise 00:00:00
Section 12 - Developing Resilience
Objectives 00:00:00
When Resilience Is Useful And 8 Ways To Develop Resilience 00:00:00
Create A Personal Vision 00:00:00
Feel In Control 00:00:00
Be Flexible/Be Adaptable 00:00:00
Get Organised 00:00:00
Be Able To Solve Problems 00:00:00
Get Connected 00:00:00
Be Socially Competent 00:00:00
Be Proactive 00:00:00
Conclusions 00:00:00
Section 13 - Developing Resilience In Others
Objectives 00:00:00
Strengthening Other’s Resilience 00:00:00
Team Resilience 00:00:00
Organizational Resilience 00:00:00
Section 14 - Further Resources
Lightbulb Moments Cards – Developing Resilience 00:00:00
Further Reading And Other Resources 00:00:00

Course Reviews


3 ratings
  1. Anonymous



    extremely useful information resources

  2. Anonymous


    very useful course

  3. Catherine Graham May 16, 2017 at 22:47 PM

    good course


    Sound ideas for life and business etc to reduce stress.