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Managing Equality, Diversity And Inclusion
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1h 33m

Learn to manage, sustain, and promote equality, diversity and inclusion, and understand the complex relationship between discrimination and language.

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Time Estimate
1h 33m


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About This Course

Who this course is for:

  • People with responsibility for managing equality, diversity and inclusion issues and others with an interest in taking their understanding to a more advanced level

What you’ll learn: 

  • You will be better placed to manage and promote equality, diversity and inclusion due to having a much fuller understanding of the key issues
  • You will learn about the importance of equality and why it is important not to assume that it means “sameness”
  • You will appreciate why it is important to value diversity
  • You will also learn why it is important to focus on inclusion


  • You should first have completed the An Introduction To Equality, Diversity And Inclusion course, as this is a follow on to it

This course has been developed as a follow-on course from the An Introduction To Equality, Diversity And Inclusion course. It has been produced with two groups of people in mind: (i) anyone interested in taking their understanding of the subject to the next level; and (ii) managers with a responsibility for developing and sustaining a culture rooted in equality, diversity and inclusion. It comprises three video-based lessons:

Understanding the complexities: PCS analysis – This lesson, divided into four parts, presents a helpful framework for understanding how and why the issues involved in equality, diversity and inclusion are so complex. PCS analysis serves as a useful analytical tool for making sense of those complexities. It begins by revisiting the key concepts of equality and diversity.

Beyond political correctness – Many of the difficulties around equality, diversity and inclusion revolve around the use of language. However, the simplistic political correctness approach of simply banning certain words has created more problems than it has solved. This lesson, also divided into four parts, provides a much more realistic approach to the complex relationship between discrimination and language.

Making it a reality – Embedding equality, diversity and inclusion into a workplace culture is a challenging matter, and so this lesson explores steps that can be taken to equip you to rise to that challenge as effectively as possible.

There is also a module companion workbook that you will need to print out before you start the course. It contains space for notes plus an exercise relating to each of the three lessons. This is an important resource for you, as it will help to extend and consolidate your understanding and provide you with a set of notes to act as a reference source for future development.

Our Promise to You

By the end of this course, you will have learned how to manage equality, diversity and inclusion in a given environment.

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Course Curriculum

Section 1 - Introduction
Introduction 00:00:00
Module Companion 00:00:00
Section 2 - PCS Analysis
Understanding The Complexities: PCS Analysis 00:00:00
The Cultural Level 00:00:00
The Structural Level 00:00:00
Conclusion To Section 2 00:00:00
Section 3 - Language And Discrimination
Language And Discrimination 00:00:00
Language And Power 00:00:00
Linguistic Sensitivity 00:00:00
Conclusion To Section 3 00:00:00
Section 4 - Making It A Reality
Making It A Reality 00:00:00
Section 5 - Conclusion
Conclusion 00:00:00

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